Headquartered in Bermuda, Allied World has offices in Atlanta, Boston, Brisbane, Chicago, Costa Mesa, Dallas, Dublin, Farmington (CT), Hong Kong, Houston, London, Los Angeles, Malaysia, Manchester, Miami, Nashville, New Jersey, New York, Philadelphia, San Francisco, Singapore, Sydney, Switzerland and Toronto. Job Duties and Responsibilities: Working knowledge of ServiceNow, including platform navigation, Incident Management, Request Management, Knowledge Management, Asset Management, reporting, workflow management, and end-user support.