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UNKNOWN

jobPosting hiringOrganization as json hashed.

ADAPTED_NOW

Customer Services Representative

We have rapidly become one of the fastest-growing and most successful consulting firms in the Des Moines area, and we are excited to expand in response to increased client demand. To support this growth, we are seeking motivated individuals to join our team in entry-level customer service and sales.

ACTIVE

We have rapidly become one of the fastest-growing and most successful consulting firms in the Des Moines area, and we are excited to expand in response to increased client demand. Our mission is to provide top-tier customer service while driving market expansion for our prestigious client base. To support this growth, we are seeking motivated individuals to join our team in entry-level customer service and sales. We offer full-time positions and personalized one-on-one training to ensure our team members have the skills needed to succeed. Our focus is on turning entry-level positions into real career opportunities, with clear pathways for long-term growth. We pride ourselves on our exceptional team, whose individual strengths and commitment have propelled our business to new heights. Responsibilities: <ul><li> Provide exceptional customer service by building strong relationships with clients and customers. </li><li> Assist in managing customer inquiries, resolving issues, and ensuring overall customer satisfaction. </li><li> Support the development and execution of marketing campaigns tailored to our clients' needs. </li><li> Work closely with the marketing and management teams to drive sales and customer retention. </li><li> Collaborate with team members to identify opportunities for market growth and improvement. </li><li> Participate in daily training and development sessions to enhance personal and professional skills. </li><li> Contribute to team meetings, brainstorming sessions, and strategy development initiatives. </li><li> Maintain professionalism in all customer and client interactions, both in-person and over the phone. </li><li> Handle various administrative duties related to customer service and sales activities. </li><li> Grow within the company by demonstrating leadership, initiative, and the ability to deliver results. </li></ul> Requirements: <ul><li> Strong interpersonal and communication skills, with the ability to build lasting relationships. </li><li> Motivated and ambitious with a strong desire for career growth and success. </li><li> Excellent problem-solving abilities and a customer-focused mindset. </li><li> Ability to work well in a team-oriented, fast-paced environment. </li><li> Positive attitude, professionalism, and a solid work ethic. </li><li> Adaptable, with a willingness to learn new skills and take on new challenges. </li><li> Experience in customer service, retail, sales, marketing, or management is a plus, but not required. </li></ul>

Local Business Firm

Customer Service Representative / Management Experience

CareerBuilder Premium Subscription

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. Customer Service Representatives are required to: Walk and/or stand for extended periods in a climate-controlled office environment.

What you’ll need to succeed as a Customer Service Representative at XPOMinimum qualifications:<ul><li>2 years of customer service experience</li><li>Strong computer, typing and 10-key skills </li><li>Experience with Microsoft Office </li><li>Available to work a variety of shifts, including days, evenings, nights and weekends</li></ul>Preferred qualifications:<ul><li>Transportation experience</li><li>Excellent verbal and written communication skills</li></ul>About the Customer Service Representative jobPay, benefits and more:<ul><li>Pay starts at $20.63</li><li> 2nd Shift, 12:00PM-8:30PM</li></ul><ul><li>Full health insurance benefits on day one  </li><li>Life and disability insurance </li><li>Earn up to 13 days PTO over your first year </li></ul><ul><li>9 paid company holidays </li><li>401(k) option with company match </li><li>Education assistance </li></ul>What you’ll do on a typical day:<ul><li>Communicate and coordinate with terminal and shop locations about commercial invoicing</li><li>Answer and direct phone calls and/or video calls during set work hours</li><li>Recognize and resolve documentation errors</li><li>Perform general clerical duties as assigned, including filing, data entry and billing </li><li>Review billing statements for accuracy and process for payment</li><li>Resolve invoice matching issues within the AP system </li></ul>Customer Service Representatives are required to:<ul><li>Walk and/or stand for extended periods in a climate-controlled office environment</li></ul>About XPOXPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statement <div><a href="https://jobs.xpo.com/content/CANDIDATE-PRIVACY-NOTICE/?locale=en_US" rel="nofollow">here</a></div>.

XPO Logistics is one of the largest transportation and logistics companies in the world, with a mission to help our customers operate in the most efficient ways possible. We do this by providing cutting-edge supply chain solutions to over 50,000 companies, including many of the world's most successful brands.
At XPO, we’re committed to helping motivated team players build their careers in many different settings: transportation hubs, distribution centers, offices, technology labs and virtual spaces. We're growing worldwide and looking for talented individuals at all experience levels. We do work that is important, meaningful and satisfying. That equals a supportive workplace with amazing colleagues, and an opportunity to realize your full potential.
Join us and do your best work in a positive environment with team support, competitive pay and personalized development.

Customer Service Representative - 2nd Shift

Customer Support Representative

A few of the 80+ products supported by this support team: • client Website-Dashboard, clientLink, Operations Center, Apex Farm Management, Stellar Support, Mobile Apps, GreenStar Displays, StarFire Receivers, clientLink Terminals, AutoTrac and machine guidance. PRIMARY RESPONSIBILTIES & DUTIES: • The client support team provides front-line technical support/information/solutions to client dealers and customers on client product related inquiries, issues, and concerns to optimize customer satisfaction and retention.

KBSkills

Title: Customer Support Representative II - Hybrid Mandatory skills: customer servicecustomer supportATM, Call center, Customer Satisfaction, Customer Service, Customer Support, inbound Calls, Outbound Calls, Password Reset, Product Inquiries, Resolve issuesMS OfficeWebsite Dashboard, Operations CenterAgriculture, Agriculture operations, Farmingtechnical support, technical information, technical solutionApex Farm Management, Stellar SupportMobile Apps, GreenStar Displays, StarFire ReceiversAutoTrac, machineDTAC system, CCMS systemsoftware applicationstroubleshoot, support, product, telephone, email, chat, negotiation, documenting, dealers, Warranty, Channel Description: Customer Support Representative II • Provides information/solutions as frontline support to channel partners/customers/Company personnel on product related inquiries on moderately complex policies, issues and concerns to optimize customer satisfaction and retention. (Note that products may include parts, whole goods or product related services.) Duties: • Provides responses and/or solutions to customer, dealers, and/or Company personnel inquiries concerning problems and concerns of a moderately complex level. Effectively documents customer, dealer, and/or company personnel interactions and issues relating to area of responsibility. Distributes additional product/service/policy information to customers, dealers, and client personnel. Develops common solutions to problems with team members to maintain required service levels. Maintains the accuracy and availability of customer related information on-line. Assists in the promotion of client products/services/programs through special program offerings, special mailings and pro-active user contact. Negotiates with customers, dealers and company personnel to provide the proper policy execution and adequate resolution. PRIMARY RESPONSIBILTIES & DUTIES: • The client support team provides front-line technical support/information/solutions to client dealers and customers on client product related inquiries, issues, and concerns to optimize customer satisfaction and retention. Technicians provide support via multiple channels (telephone, email, and chat) while effectively documenting each interaction within our case management system. Technicians also create and maintain support tools/solutions available online. A few of the 80+ products supported by this support team: • client Website-Dashboard, clientLink, Operations Center, Apex Farm Management, Stellar Support, Mobile Apps, GreenStar Displays, StarFire Receivers, clientLink Terminals, AutoTrac and machine guidance. REQUIRED SKILLS REQUIRED SKILLS, KNOWLEDGE, &RELEVANT WORK EXPERIENCE: • Skills in interpersonal communications, negotiation, and conflict resolution• Experience with customer service / support• High comfort level and experience with consumer software applications• Strong computer and troubleshooting skills• Ability to work off-shift hours and occasional holidays to support the business• Experience with data management DESIRED SKILLS, KNOWLEDGE, & RELEVANT WORK EXPERIENCE: • Knowledge of agriculture customers• Agriculture operations experience, including Precision Farming experience• Prior work experience in Agriculture or Technology dealer channels• Bachelor's degree in Agriculture, Business, Engineering related field, IT or a similar discipline • Manager highly prefers candidates with a degree, in any field such as Business, Math, Ag, etc.. If they are a high school graduate with no additional education, The Manager would like to see them have a technical certification that shows that they understand how IT database management works Notes: Contact Center is open from 7am - 7pm CST, Monday - FridayFour shifts available that rotate within the 12 hour operation:7:00am - 3:30pm8:00am - 4:30pm9:00am - 5:30pm10:30am - 7:00pmCandidate must be available to work any 8-hour shift within the 7am-7pm support window.Candidate will work on-site four days a week with one day working from home. SPECIAL CONSIDERATIONS: Training and mentoring will be on the 8-4:30am shift and last approximately 6 weeks.Takes approximately 3-4 months from start date to reach full productivity.Limited travel to client's location for a factory tour and to nearby client's location approximately twice a year. Will ride along with a client full-time employee.

Customer Support Representative II - Hybrid

Agriculture

Business Support

Call Centers

Case Management

Channel Support

Conflict Resolution

Customer Retention/Renewal

Customer Satisfaction

Customer Support/Service

Data Management

Database Administration

Dealer Channel

Documentation

Farm Management

Farming

Green Star

High School Diploma

Information Technology & Information Systems

Interpersonal Skills

Mathematics

Microsoft Office

Mobile Applications

Negotiation Skills

Problem Solving Skills

Product Support

Promotional Products

Receivers

Reporting Dashboards

Software Administration

Technical Support

Willing to Travel

Work From Home

Call Center Representative

Handling incoming phone calls from agents and beneficiaries regarding death and living benefit claims, reviewing and navigating image systems to check claim statuses, and completing intake notifications to initiate claims. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Job Summary:Dexian is seeking a Claims Customer Contact Representative for an opportunity with a client located in Des Moines, IA.Responsibilities:<ul><li>Handling incoming phone calls from agents and beneficiaries regarding death and living benefit claims, reviewing and navigating image systems to check claim statuses, and completing intake notifications to initiate claims</li><li>The ideal candidate will demonstrate strong organizational skills to independently prioritize and manage workloads</li><li>The role also emphasizes process improvement by monitoring and assessing operations to identify inefficiencies</li><li>A basic understanding of data concepts is required, and the individual will actively contribute to team deliverables and provide regular status updates</li></ul>Requirements:<ul><li>High school diploma or equivalent, though some employers may prefer a college degree or certification in insurance or related fields</li><li>Excellent communication and interpersonal skills to interact with different people and handle sensitive and complex situations</li><li>Analytical and problem-solving skills to evaluate and verify the claims and find the best solutions</li><li>Attention to detail and accuracy when handling and processing large amounts of data and documents</li><li>Organizational and time-management skills are essential for prioritizing tasks within deadlines and following up</li><li>Computer and technical skills are necessary for using various software and tools to access and update the system as well as communicate with claimants</li></ul>Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit <div><a href="https://dexian.com/" rel="nofollow">https://dexian.com/</a></div> to learn more.Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Dexian - Signature Consultants

Claims Customer Contact Representative

Analysis Skills

Claims Processing

Communication Skills

Detail Oriented

Establish Priorities

Government

Insurance Certifications

Operational Audit

Organizational Skills

Process Improvement

Systems Maintenance

Talent Management

Technical Recruiting

Time Management

CareerBuilder Priority for Arb

Healthcare, call center, mail order medications, Insurance Verification, Medicare, Medicaid, Medical billing, EOB, Benefit, Patient Service, PBM, Enrollment, Provider Services, Pharmacy, prior authorization, reimbursement counselor, Medical customer service, inbound calls, outbound calls, answer phones, make calls, medical terminology, medical office, medical claims, healthcare claims, claims processing. Summary: The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

Full time Call Center / Customer Service Representative openings in the West Des Moines with a major healthcare company! Starting ASAP!! PAY RATE: $17.00HOURS: 8 hr-shift between 7:30am –6pm, Monday through Friday. Potential OT.<ul><li>Role on-site for training. Must be fully vaccinated and must be able to provide proof of vaccination</li></ul>Summary: The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client’s issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both. Job Responsibilities:<ul><li>Handled inbound / outbound calls</li><li>Assist members and providers with PCP changes</li><li>Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.</li><li>Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.</li><li>Refer unresolved customer grievances to designated departments for further investigation.</li><li>Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.</li></ul>Required:<ul><li>High school diploma or GED</li><li>Call center experience</li><li>Use multiple programs at once</li><li>Excel knowledge</li></ul>Why Apply:<ul><li>Full benefits available after 90 days: Medical, Dental, Vision, Life, Short-term Disability</li><li>GREAT Hours!</li><li>Competitive Pay Rate!</li></ul> Healthcare, call center, mail order medications, Insurance Verification, Medicare, Medicaid, Medical billing, EOB, Benefit, Patient Service, PBM, Enrollment, Provider Services, Pharmacy, prior authorization, reimbursement counselor, Medical customer service, inbound calls, outbound calls, answer phones, make calls, medical terminology, medical office, medical claims, healthcare claims, claims processing

A-Line Staffing Solutions is a premier staffing company that supplies professionals to the Healthcare, Insurance, Pharmaceutical, and Information Technology industries. Founded in 2004, A-Line Staffing Solutions has been a leader in matching talented individuals to the jobs that our clients NEED to fill. We are experts at offering creative staffing solutions to employers, and we are hiring every day. A-Line Staffing can offer short-term, long-term and direct-hire opportunities to professionals across the United States. We hire only the most qualified and talented individuals in the country. Our recruiting, selection and stringent screening processes have strengthened our reputation for delivering quality customer service and unbeatable talent. For our commissioned clients, A-Line Staffing closely follows the standards and practices established by The Joint Commission. For all of our clients and employees, our commitment to continual improvement combined with a strict code of ethics provides an atmosphere of respect and unparalleled professionalism. To find out how A-Line Staffing Solutions can share our talent with you, please contact us today. We are eager to include you among our most valued and satisfied clients. If you are a professional and would like to learn more about open opportunities in your area, please contact us today. We are always searching for talented and enthusiastic professionals

A-Line Staffing Solutions

Medical Call Center Representative

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payPeriod

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HVAC or HVAC/R Technician

Working SERVICE Mechanical Journeyman must be skilled craftsman in their trade, and have a minimum of five (5) years actual, practical working experience in the industrial or HVAC mechanical equipment service industry. Interaction with customers, attention to detail in executing quoted jobs, ability to help quote jobs, scheduling hours, promoting safety and constant communication plays a key role in this position.

P1 Service, LLC, is seeking a HVAC Technician for our Des Moines, IA office.Join our P1 Team!P1 Service, LLC provides customers with the best in HVAC, mechanical, electrical, and plumbing service. Our turn-key solutions for all types of building solutions in a variety of markets has made P1 Service one of the top contractors in the nation. When you work for P1 Service, you'll be part of a culture that puts safety first, treats associates like family, and provides challenging work in a rewarding, energetic environment. P1 Service takes pride in maintaining a high standard of excellence along with an ethical and friendly business culture.P1 Service, LLC. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. We offer a competitive compensation package.Candidates with the following are preferred:<ul><li>Trade school or secondary school.</li><li>Manufacture’s training on commercial HVAC equipment.</li></ul>Position Overview:Working SERVICE Mechanical Journeyman must be skilled craftsman in their trade, and have a minimum of five (5) years actual, practical working experience in the industrial or HVAC mechanical equipment service industry. A self-starter who has the ability and confidence to work alone or as a member of 2-3 person team including field technicians. Interaction with customers, attention to detail in executing quoted jobs, ability to help quote jobs, scheduling hours, promoting safety and constant communication plays a key role in this position. Must be computer literate with a strong ability to develop, close and manage quoted, PM and T & M work.Qualifications:<ul><li>Journeyman Pipefitter  with minimum 5 years of experience servicing or maintaining commercial or industrial HVAC equipment.</li><li>A high school diploma or GED equivalent.</li><li>Refrigeration license.</li><li>Experience with OEM HVAC equipment software.</li><li>Good customer service skills.</li><li>Ability to operate a variety of equipment such as hand tools, computers (preferred), diagnostic and testing equipment.</li><li>Ability to perform brazing and soldering.</li><li>Experience with electrical troubleshooting.</li><li>Experience reading wiring diagrams.</li><li>Must be able to satisfactorily pass a drug screen.</li><li>Must be able to satisfactorily pass a motor vehicle record check.  Must be able to meet P1 Service qualifications to operate a vehicle on company business. Must be at least 18 years of age.  Must possess a valid driver’s license. </li><li>This position is represented by Plumbers and Steamers Local Union #33. Being a current member of this local union is a plus, however it is NOT required. If not a current member of this local union, then must meet union eligibility requirements.</li></ul>**Company truck, cell phone, laptop, uniforms and tools will be provided for P1 business use only.

P1 Service, LLC.

HVAC Technician

INTEGRATED

HOUR

Support Representative

DESCRIPTION: Position Summary: Our Clients Field Services Team creates value for our customers by delivering solutions that build long term relationships. Acting as a first line response to our customers, you will communicate in an open, helpful, and engaging manner with the focus being finding the right solution.

JobsRUs.com. is seeking to hire a Field Support Specialist for our client in Ackworth, IA! Benefits Available! Weekly Pay! $19.00/Hour DESCRIPTION: Position Summary: Our Clients Field Services Team creates value for our customers by delivering solutions that build long term relationships. Acting as a first line response to our customers, you will communicate in an open, helpful, and engaging manner with the focus being finding the right solution. You will organize, triage customer issues, and even handle some problems before they start. No matter the situation, your formal training (provided through our client) will allow you to provide customers what they need when they need it. Our virtual and hands on classroom training enables fast learning and fosters an environment where you can stretch yourself and make an impact. , explore new ways of thinking, and expand your capabilities. Our service operations have dedicated teachers, mentors, and coaches who work across territories to share their knowledge to enhance each other’s growth. This role truly keeps commerce running across the globe and is an ambassador for our client’s Brand. Utilize your skills to: Perform customer installation, maintenance, and service calls promptly and effectively. Service electromechanical equipment like self-checkout systems within an assigned territory. Perform maintenance, repair, PM work, and system overhauls. Basic Qualifications to qualify: PC skills, basic electronic skills, and some specific hardware and operating system familiarity Ability to perform essential functions of the job with or without a reasonable accommodation. Prolonged travel with driving several hours per day. Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size Willing to be trained on and operate small scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches.

<h3>About Us</h3>
JobsRUs offers job opportunities across the United States with diverse employers and organizations. Job seekers can expect to find a diverse selection of permanent and temporary job opportunities throughout the USA and include both full time and part-time job opportunities in all skill sets and industries.
Our Mission
To simplify the job search process for job seekers while providing increased visibility and exposure employers require in order to successfully fill their open positions. We aim to connect eager job seekers with diverse job opportunities for quality employers.

JobsRus.com Formerly CorTech

Field Support Specialist

Coaching

Computer Skills

Consumer Branding

Electromechanics

Equipment Maintenance/Repair

Maintenance Services

Mentoring

On Site Support

Operating Systems

Resolve Customer Issues

Retail

JobsRus.com

Contractor Customer Service jobs in Des Moines, IA on your radar? Find the best of them right here on Monster.

The Best Contractor Customer Service Jobs in Des Moines, IA | Monster