Orientation and counseling on the federal benefits and retirement programs such as: Federal Employees' Retirement System (FERS), FERS-Revised Annuity Employees (FERSRAE), FERS-Further Revised Annuity Employee (FERS-FRAE), Civil Service Retirement System (CSRS), Civil Service Retirement System-Offset (CS-Offset), the Federal Employees' Group Life Insurance Program (FEGLI), Federal Employees' Health Benefits Program (FEHB), Federal Dental and Vision Insurance Program (FEDVIP), Federal Flexible Spending Accounts (FSAFEDS), Federal Long Term Care Insurance Program (FLTCIP), the Thrift Savings Plan, and Social Security, Beneficiary, etc. The contractor shall provide personnel that have experience providing support in accordance with Office of Personnel Management (OPM) and agency-specific guidance and regulations regarding Federal Human Resources activities in the business areas of: retirement and counseling; compensation and benefits; personnel actions requests processing; as well as experience in training and implementation of workflow improvements in those business areas.