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ADAPTED_NOW

Customer Services Representative

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies. When you receive your contract, you will be asked to agree to have no claim against Omni Interactions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker’s compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind.

KBSkills

ACTIVE

Overview: <div style="direction:ltr;border-width:100%;margin-left:10%;width:160px"><div style="direction:ltr;margin-top:0in;margin-left:0in;width:6.6041in"><div style="direction:ltr;margin-top:0in;margin-left:0in;width:6.6041in"><div><div dir="auto"><h2 style="text-align:center">Please apply from a laptop or desktop.</h2> Three things to DECIDE if contract work is for you: <h2><a href="https://omniinteractions.com/gba/platformoverview-us/" rel="noopener nofollow noreferrer" style="color:#17ab93" target="_blank">Omni Platform Overview - Click to review BEFORE starting your registration to qualify!</a></h2><h2>Overview</h2>Omni supports many clients. Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies.You will interact with customers primarily through inbound phone calls and possibly chat/email, helping them with all their needs. Schedule:⏰ Majority of work hours are during weekdays and daytime️ Opportunity to create a work schedule that works best for you Earnings & Revenue: Contract earnings vary by client, with rates ranging from $17 to $20 per hour Pay is determined by your phone call status when assisting customers Additional incentives available based on client and performance metrics.  Required Skills for Successful Contractors: Exceptional written and verbal communication skills in English AND Spanish✅ Proven track record in customer service and delivering outstanding customer care Attention to detail with strong problem-solving skills Friendly, empathetic tone, and professional demeanor Self-motivated, proactive, and resourceful mindset‍ Proficient in using technology, including computer applications and software. Technology & Equipment Requirements: Quiet and secure work environment during working hours Personal computer with a minimum of 8GB RAM (tablets and Chromebooks are not permitted) Wired USB headset with microphone for clear communication High-speed wired internet with a minimum of 10 Mbps download speed for seamless connectivity. Please note: You cannot use Mobile home internet or Satellite internet service. Operating system of Windows 10 or Windows 11 (some clients may accept AppleOS) Valid and up-to-date antivirus software installedSmart phone, Android tablet or iPad is required for program work, along with an authentication app. Windows 10 or Windows 11 operating system must be used (some clients will accept an AppleOS) Work Environment Requirements: Quiet, uninterrupted space⌨️ Organized desk area Unapproved Locations:<ol><li>Alaska</li><li>Allenspark, Colorado</li><li>California</li><li>Coal Creek Canyon, Colorado</li><li>Connecticut</li><li>Delaware</li><li>Denver, Colorado</li><li>Edgewater, Colorado</li><li>Eldora, Colorado</li><li>Eldorado Springs, Colorado</li><li>Flagstaff, Arizona</li><li>Gold Hill, Colorado</li><li>Gunbarrel, Colorado</li><li>Hawaii</li><li>Hygiene, Colorado</li><li>Illinois</li><li>Michigan</li><li>Maine</li><li>Massachusetts</li><li>Maryland</li><li>Minneapolis, Minnesota</li><li>New Jersey</li><li>New York</li><li>Niwot, Colorado</li><li>Oregon</li><li>Rhode Island</li><li>St. Paul, Minnesota</li><li>Tucson, Arizona</li><li>Vermont</li><li>Washington</li><li>Washington DC</li></ol> Contractual Relationship: The relationship between you and Omni Interactions is a contractual relationship. You will remain an independent contractor for the duration of your program assignment. Omni Interactions will not be responsible for withholding taxes on your earnings while contracted with Omni Interactions. When you receive your contract, you will be asked to agree to have no claim against Omni Interactions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker’s compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind. </div></div></div></div></div>

Omni is reimagining the virtual work from home model in light of the burgeoning gig economy. From a foundation of cloud-based technology platform, Omni is connecting communities of gig workers with the nation’s leading brands to deliver consistent, reliable contact center solutions.

Omni Interactions, Inc.

Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni

salaryMin

salaryMax

payPeriod

currency

Android

Anti-Virus Software

Apple iPad

Authentication

Communication Skills

Computer Software

Customer Relations

Customer Support/Service

Detail Oriented

English Language

Environmental Regulations

Fortune 500 Customers

Microsoft Windows Operating System

Multilingual

Operating Systems

Organizational Skills

PC (Personal Computer) Systems

Performance Metrics

Presentation/Verbal Skills

Problem Solving Skills

Schedule Development

Smartphones

Spanish Language

Telephone Skills

Work From Home

Writing Skills

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