Coral Gables, FL30+ days ago
This role will partner closely with our in-house analytics and technology teams to assess the current state of reporting, define a future state analytics vision, and execute a practical roadmap that supports both day to day operations and longer-term, forward-looking capabilities. This is a hands-on role that blends strategic thinking with execution: shaping analytics strategy while also designing, building, and optimizing dashboards, datasets, and automated reporting pipelines that will carry Customer Service through and beyond the migration.