ESSENTIAL DUTIES AND RESPONSIBILITIES. • Collect and analyze consumers feedback, based on the data from company quality reporting systems, • Cooperation with the Sales organization to collect and analyze market specific problems and initiate appropriate improvement activities, • Follow / approve the closure of the actions defined to solve the quality issues, • Collect and analyze safety risk data from the company database, initiate immediate corrective activities, • Lead the factory quality reporting for the assigned areas. Reinforcing the hygiene and safety measures indicated, as well as their participation in the company's environmental and safety programs, such as but not limited to: Comprehension of the plant’s environmental policy, including the established environmental goals, knowing, and identifying the environmental aspects and impacts on the area or process, focusing on continuous improvement and keeping operational goals, identifying, and segregating chemical residues and materials; Environmental certifications; The health, hygiene, safety and energy saving programs that are carried out in the manner determined or requested to participate.