This role researches inquiries across curriculum, content, digital functionality, pricing, and classroom implementation, collaborates with product, marketing, platform operations, and support teams to deliver accurate responses, maintains and shares product knowledge, tracks inquiry trends, and supports sales tools, eCommerce setup, lifecycle management, and documentation. Our goal is to accelerate student success through intuitive and effective learning experiences, and to continually reimagine the way our customers teach and learn, simplifying the path to a better education for all.