Minimum 1 year experience in a customer service role, preferably hospitality or car rental• Professional, friendly demeanor with a focus on customer satisfaction• Strong verbal and written communication skills• Technologically proficient and comfortable using various mobile devices• Valid Driver’s License• Must be 18 years of age and legally authorized to work in the United States• Ability to work in a fast-paced environment with strong multitasking and organizational skills• Flexibility to work various hours not limited to evenings, weekends and holidays• Willingness to work outdoors in all weather conditions• On-Site Requirement: This position requires regular, on-site presence and cannot be performed remotely• Ability to lift up to 50 pounds, continuously sit, stand, walk, enter, exit, and drive a variety of automobiles in all weather conditions, talk, hear/listen and type. • Deliver a best-in-class experience for customers, ensuring a welcoming, professional, and personalized interaction• Provide a premium customer experience by delivering vehicles directly to customers• Collaborate with team members and management to coordinate timely vehicle delivery and collection• Communicate proactively with premium-level customers via phone, text, email and app to confirm logistics, special requests, and meeting locations• Greet customers warmly upon arrival, open vehicle doors, assist with luggage, and provide an overview of the rental vehicle.