Job Responsibilities:Lead corporate IT service delivery spanning networking, identity and access management (IAM), service desk operations, collaboration tools, end-user experience, and cloud platform administration (SaaS, Microsoft 365, Atlassian governance, licensing, and optimization), ensuring scalable and reliable support for engineering and business teams. Working knowledge of enterprise networking, identity and access management (SSO, MFA, lifecycle management), service desk operations, end-user computing, collaboration platforms, and cloud/SaaS administration.