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This position does not provide clinical care and does not supervise clinical judgement, which remains under the authority of licensed clinical leadership, including the Medical Director, Chief Medical Officer, and Behavioral Health Clinical team. AAAHC, HRSA, etc.) Work in collaboration with analysts and participate in regular meetings and discussions regarding collection, validation, and analysis of operational and programmatic data, including access, utilization, productivity, and service integration metrics.

Hours Per Week: 40Job Type: Full-time, Exempt Department: Medical (Multi-Site)Summary/Objectives of PositionThe Senior Manager of Health Services (SMHS) will plan, organize and manage the operations and activities of one or more health clinics or health programs, ensuring a strategy for clinic operations is in alignment with our vision, mission and strategic plan. The SMHS provides administrative and operational oversight of health service programs across multiple locations within a Federally Qualified Health Center (FQHC) business model. Health services include medical and social/enabling services. This role is responsible for day-to-day operational performance, multi-site consistency, grant and contract deliverables, policy implementation, analytics, and regulatory readiness. This position does not provide clinical care and does not supervise clinical judgement, which remains under the authority of licensed clinical leadership, including the Medical Director, Chief Medical Officer, and Behavioral Health Clinical team.Essential Duties, Functions & Responsibilities<ul><li>Develop schedules, staff hours, and patient flow for the center while executing corporate policies and procedures.</li><li>Support site leadership in resolving day-to-day operational issues while maintaining regulatory compliance and patient centered access. </li><li>Monitor site level operational performance and implement corrective action plans in collaboration with leadership. </li><li>Coordinate operational staffing needs, schedule efficiencies, and coverage planning in partnership with site leadership, HR, and clinical leaders. </li><li>Oversee operational compliance with HRSA, CMS, DHCS, FQHC models, IHS, and other federal, state, and local grant and contract requirements across all service lines approved and relevant to the clinic. </li><li>Track, manage, and report on site specific and aggregate deliverables, milestones, and performance measures including but not limited to QAQI, grievance reports, clinic data and other reporting requirements. </li><li>Coordinate documentation and operational readiness for monitoring visits, audits, and site reviews, policy and checklist compliance reports (e.g. monitoring sheets, checklists for temps, or other compliance). </li><li>Lead the implementation and standardization of health services policies and procedures across all locations. </li><li>Coordinate policy reviews, updates, dissemination, and staff training in alignment with regulatory and accreditation requirements (e.g. AAAHC, HRSA, etc.) Work in collaboration with analysts and participate in regular meetings and discussions regarding collection, validation, and analysis of operational and programmatic data, including access, utilization, productivity, and service integration metrics. </li><li>Collaborate with Quality, IT, Grants, Compliance, Finance teams to ensure accurate and timely reporting.</li><li>Prepare and present dashboards, performance reports, data analyses, assessments, survey findings, and community satisfaction results to executive leadership, funders, and committees.</li><li>Serve as the primary operational liaison between the DOO and CEO, site leadership, clinical leadership, Quality, Compliance, Finance, HR, Grants and IT. </li><li>Supervise non-clinical operational staff supporting health services programs, as applicable. </li><li>Support training, communication, and change management related to system-wide operational initiatives. </li><li>Support operational planning for new site openings, service expansions, and integration of new or expanded programs. </li><li>Conduct day-to-day business of the clinics. </li><li>Establish priorities and guidelines for maintaining efficient and expedient workflow for the clinics. </li><li>Responsible for supervision of the clinic's plan for meeting productivity goals. </li><li>Facilitate site meetings, in-service meetings, attend and participate in management meetings, community partner meetings, and marketing activities as required. </li><li>Supervise medical department staff and maintain an appropriate working environment for physicians and employees. </li><li>Work together with Finance and Behavioral Health department to develop an annual business plan for the clinic. </li><li>Perform annual performance and development reviews for team members. </li><li>Motivate/lead clinic staff and set goals/priorities for staff, including deploying incentive compensation programs. </li><li>Collaborate with cross-functional teams to ensure excellent quality, timeliness, and customer service throughout the entire claimant and customer experience. </li><li>Ensure compliance with HIPAA, OSHA, and other regulatory requirements protecting information and privacy.</li><li>Other work-related duties as assigned by supervisor, or management personnel. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally either verbally or in writing.</li></ul>Minimum Mandatory QualificationsEducation: <ul><li>Bachelor’s degree in Healthcare Administration, Public Health, Business Administration or related field required.</li><li>Master’s degree in in Healthcare Administration, Public Health, Business Administration or related field preferred.</li></ul>Experience: <ul><li>Minimum 5-7 years of progressive healthcare operations experience, including multi-site oversight required. </li><li>Minimum 5 years FQHC, community health center, or nonprofit healthcare environment required. </li><li>Experience with HRSA Health Center Program compliance and UDS operational reporting. </li><li>Experience supporting AAAHC accreditation and OSHPD-regulated facilities. </li><li>Experience supporting integrated medical, behavioral health, and social service models. </li></ul>License/Certification: <ul><li>Valid CA driver’s license is required.</li></ul>Skills: <ul><li>Demonstrate experience with grant compliance, regulatory readiness, and operational analytics required.</li><li>Strong leadership, project management, and communication skills. </li><li>Monitor adherence to approved policies and escalate gaps or risks to the CEO with recommended solutions. </li><li>Must possess or be able to obtain specific regulatory knowledge as it pertains to Indian health from entities such as IHS, CRIHB, IHP, and the State of California. </li><li>Familiar with applicable employment laws. </li><li>Must demonstrate the ability to maintain accurate records and preparing clear and accurate reports for informational, auditing, and operational use, including capacities for attention to detail and for reviewing and verifying accuracy of data. </li><li>Possess the ability to perform well in group problem-solving situations and use reason even when dealing with highly emotional topics. </li><li>Available and willing to travel as needed. </li><li>Available to work evening and weekend hours as needed.  </li><li>Willingness to learn new skills and participate in training sessions relevant to the position.</li></ul>Communication Skills:<ul><li>Demonstrates proficiency in communication and writing skills.</li><li>Language Skills: Ability to read, analyze, and interpret general and professional documents. </li><li>Ability to write routine reports and correspondence. </li></ul>Interpersonal Skills:<ul><li>Ability to foster teamwork; train and direct the work of team members and colleagues.</li><li>Excellent organizational skills, including the ability to work productively and make independent decisions.</li></ul>Technology<ul><li>Familiar with electronic healthcare records systems. </li><li>Proficiency with using computer-based applications (e.g. Microsoft Office) and clinical information management systems.</li></ul>Benefits Offered at BAIHP:At BAIHP, we value our employees and strive to provide comprehensive benefits to support their well-being, financial security, and work-life balance. Here's what we offer:<ul><li>401(k) matching</li><li>Dental, Health, & Vision insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off (Vacation, Sick, Vacation Reward)</li><li>Employee Assistance Program (EAP)</li></ul>Indian PreferenceBakersfield American Indian Health Project (BAIHP) complies with the Indian Preference Act. Preference in hiring is given to qualified Native Americans under the Indian Preference Act (Title 25, US Code, Sections 472 and 473).  Subject to, but not in derivation of the Act, we are an equal opportunity employer.

Bakersfield American Indian Health Project

Senior Manager of Health Services

Accreditation Association for Ambulatory Health Care (AAAHC)

Analysis Skills

Behavioral Health

Business Administration

Business Model

Business Plan

Change Management

Clinical Information Systems

Clinical Medicine

Clinical Support

Communication Skills

Community Health

Community and Social Services

Compensation and Benefits

Computer Skills

Content Management Systems (CMS)

Contract Requirements

Corporate Policies

Corrective Action

Cross-Functional

Customer Experience

Customer Support/Service

Data Analysis

Data Quality

Detail Oriented

Driver's License

Employment Law

Establish Priorities

Finance

Financial Compliance

HIPAA (Health Insurance Portability and Accountability Act)

Health Department

Healthcare

Healthcare Administration

Healthcare Quality

Information/Data Security (InfoSec)

Leadership

Maintain Compliance

Marketing

Medical Treatment

Metrics

Microsoft Office

Nonprofit

OSHA

Office of Statewide Health Planning and Development

Operational Audit

Operational Support

Operations Management

Operations Planning

Organizational Skills

People Management

Performance Analysis

Performance Metrics

Plan Meetings

Policy Implementation

Privacy Controls

Problem Solving Skills

Project/Program Management

Public Health

Record Keeping

Regulations

Regulatory Compliance

Regulatory Requirements

Reporting Dashboards

Reporting Skills

Schedule Development

Set Goals

Staff Requirements

Staff Training

Strategic Planning

System Operations

Team Player

Time Management

Vision Plan

Willing to Travel

Writing Skills

HiringThing

Must be able to lift and carry supplies and equipment weighing up to 60 lbs and place items on high and low shelves in office, store rooms, service areas, walk-in coolers and freezers. Along with 1 - 2 other peer Restaurant Managers and/or Hourly Supervisors, Restaurant Managers will support the General Manager who has total accountability for the success of the restaurant.

Denny's Restaurant is seeking a talented and highly motivated individual to serve as our Restaurant Manager for our Delano, CA location. This position is responsible for the supervision of approximately 15 - 20 crew members, proper execution of the restaurant operations on their assigned shift, providing guests with a great dining experience and upholding service and quality standards. Along with 1 - 2 other peer Restaurant Managers and/or Hourly Supervisors, Restaurant Managers will support the General Manager who has total accountability for the success of the restaurant. Restaurant Managers will be required to work day and night shifts, weekends, and holidays as the schedules are rotated. Additional responsibilities include focus on employee selection and retention, continuous operational improvement, understanding profit and loss statements, operating plans, and costs. Restaurant Managers must have a strong commitment to guest satisfaction. Essential Duties & Responsibilities include, but not limited to the following. Other duties may be assigned to meet business needs. <ul><li>Promotes Company Mission, Vision and Core Values.</li><li>Willingly assists others without being asked.</li><li>Prepares and interprets financial and operational reports and schedules, analyzes data and develops solutions to ensure operating goals are achieved.</li><li>Assists the General Manager by overseeing assigned shifts and monitors brand standards execution and adherence by directing hourly staff to achieve guest service standards in a clean and pleasant environment.</li><li>Assists in the achievement of controllable profit goals by monitoring controls and taking corrective action to achieve the desired result.</li><li>Develops and coaches hourly employees on brand standards, corporate policies and procedures, and other guest focused programs/activities to meet or exceed guest service standards.</li><li>Works with the General Manager to attract, hire, onboard and retain the best hourly talent to meet staffing requirements and guest service standards.</li><li>Brings employee relations issues, deviations from brand standards, and other guest issues to the attention of the General Manager; recommends corrections; and participates in their execution as required.</li><li>Works with the General Manager to develop hourly employees through corporate training programs, individual development plans, and system assignments.</li><li>Develops relationships with civic, business, school, and professional organizations to establish good community relations and increase guest counts.</li><li>Monitors that proper security procedures are in place to protect employees, guests and company assets.</li><li>Enforces sanitary practices for food handling, general cleanliness and maintenance of kitchen, dining areas and restrooms.</li><li>Works to create and maintain an enjoyable and respectful environment for our guests and employees.</li><li>Maintains compliance with all employment policies and Brand Standards, to include all state, local and federal regulations.</li><li>Follows management cash handling, inventory and other operational procedures.</li><li>Completes all other tasks and duties as assigned.</li></ul> Employee Benefits <ul><li>401(k) - we match dollar for dollar!</li><li>We offer Medical, Dental and Vision Insurance. (full time roles)</li><li>Paid Training</li><li>Paid Time off</li><li>Company-wide discount - receive a 25% discount at over 40 company-affiliated restaurants!</li><li>Flexible Schedules - we'll work with you because employee work/life balance matters!</li><li>Employee Assistance Program - receive confidential, personal, & web-based support on a variety of important topics such as stress management, dependent care, nutrition, legal & finances</li></ul> Qualifications <ul><li>Minimum of 2 years experience in restaurant, hospitality or retail management, additional operations and/or leadership experience strongly preferred.</li><li>Associate's or Bachelor's degree preferred or equivalent combination of education and experience. </li><li>Ability to work 45-55 hours per week.</li><li>Food Safety Manager certification required.</li><li>Strong organizational skills with excellent oral and written communication skills and the ability to communicate with all levels of the organization.</li><li>Ability to communicate effectively, both orally and in writing, in the English language.</li><li>Possesses basic math skills (add, subtract, multiply, divide).</li><li>Places a value on diversity and shows respect for others.</li><li>Proven ability to problem solve and handle high stress situations .</li><li>Ability to interpret financial statements and understand contributing factors. </li><li>Must be able to perform job duties of every position.</li></ul><ul><li>Must be prepared to multitask in accordance with the demands of the business.</li></ul><ul><li>Ability to identify and anticipate opportunities and implement corrective action steps.</li><li>Ability to work weekends, holidays, and evenings.</li><li>Must have reliable transportation.</li><li>Must be able to lift a tray weighing up to 25 lbs.</li><li>Must be able to lift and carry supplies and equipment weighing up to 60 lbs and place items on high and low shelves in office, store rooms, service areas, walk-in coolers and freezers.</li><li>Must be able to bend, stoop, reach, lift and grasp.</li><li>Must be able to hear well in a loud environment to respond to employee and guest needs.</li><li>Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling.</li><li>Must be able to operate a point-of-sale system and differentiate between monetary denominations.</li><li>Must be able to work with all Denny's menu products.</li><li>Must be able to work around potentially hazardous chemicals.</li><li>Must have sufficient mobility to move and operate in confined work areas.</li><li>Must work inside and outside.</li><li>Must be able to observe staff and all aspects of restaurant operations.</li><li>Must be able to stand and walk during a 10 to 12 hour shift; occasional shifts in excess of 10 hours may be required due to the demands of the business.</li><li>Must be able to tolerate extreme temperature changes in kitchen and freezer areas.</li></ul> This job description is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position. Employer may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary. This job description does not constitute a contract for employment and may be changed at the discretion of the employer with or without notice. Denco Family, Inc is an Equal Opportunity/Affirmative Action Employer. As an Equal Opportunity Employer, we do not discriminate on the basis of age, race, sex, sexual orientation, gender identity, gender expression, color, religion, national origin, disability, genetic information, or any other status protected by federal, state or local law.

The Denco Family of companies remain dedicated to an unsurpassed experience for their associates, clients and customers with a pledge to quality products and prompt, hospitable service. Denco Family concepts innovate and grow while valuing culture, education, and diversity.

OUR MISSION: 
For over 30 years, the Denco Family of companies has been dedicated to ensuring a world-class experience for its associates, clients and customers. With an unwavering commitment to quality products and prompt, hospitable service, the Denco Family of companies combines the power of 7 national brands and countless locations across the United States with the integrity and hands-on discipline of a family operation. Through a talented team of over 1,200 associates, Denco Family realizes continued growth and diversification while placing a strong emphasis on culture, education, and diversity.

Corporate Jobs in Shafter, CA

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Corporate Jobs in Shafter, CA

Senior Manager of Health Services Bakersfield American Indian Health Project

Restaurant Manager - Denny's #7719, Delano, CA Denco Family

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