Measures In Product: FUH - Follow up After Hospitalization for Mental Illness FUM - Follow up After Emergency Department Visit for Mental Illness FUI - Follow up After High Intensity Care for Substance Disorder IET-Initiation and Engagement of Alcohol and other Drug Abuse or Dependence Treatment Must have skills: Active, unrestricted Behavioral health clinical license in the state of practice (LCSW/LISW, LPC/LPCC/LMHC, LMFT, CADC, SUDP, or state equivalent) • National Provider Identifier (NPI) required Minimum of 3 years of experience in Behavioral health, substance use disorder treatment, care management, or a related clinical setting Demonstrated Behavioral health care management experience, including transitional support following hospitalizations or emergency department visits. Strong working knowledge of Behavioral health quality and HEDIS measures, including FUH, FUM, FUI, and IE Proven ability to conduct telephonic and/or face-to-face outreach with members to support follow-up care • Experience scheduling and coordinating appointments with Behavioral health providers or internal care teams.