New Orleans, LA13 days ago
Responsibilities include, but are not limited to, reviewing all aspects of the patients bill, collection of liability for upcoming procedure(s), collecting residual and past due balances, reviewing alternate options for benefit coverage for both medical and pharmaceutical services, secure authorizations, setting up fee arrangements, and backfilling for coverage at other locations. Additionally, this job is responsible for handling more complicated, in-depth, and escalated inquiries/issues, providing estimates for services, coordinating special projects, processing adjustments, correcting payments posted, is expected to be the expert for departmental processes and procedures, and providing coaching/training to staff.