Welcome Center Coordinator JobID: 2276 Position Type: Support StaffDate Posted: 10/1/2026Location: Main Campus Additional Information: Show/HidePosition Title: Welcome Center Coordinator Department: Recruitment and AdmissionsEmployee Status: Continuous Part-time (CPT-Union) (up to 25 hours a week) Type: Support Staff Association Grade: 10 Salary: ($21.31-$24.00 hourly)FLSA: Non-exemptICCB Classification: ClericalIssued: October 2003 Revised: JA 6-07; 7-08; 9-11; 8-13; 7-14, 9-17, 4-22, 7-26 Employee Notice: Rock Valley College does not offer sponsorship for employment-based visas for this position now or in the future. Monitor and manage CRM workflows, tasks, queues, and communications to support prospective students throughout the enrollment process.• Provide first-level troubleshooting and support for CRM, student portal, network account, email, password, and multi-factor authentication issues, escalating complex technical issues when appropriate.•