These include leading-edge conveyor and sortation systems, voice- and light-directed order fulfillment equipment, a suite of warehouse controls & execution software, robotics, Automated Storage and Retrieval Systems (AS/RS), mezzanines, and structures, all backed by critical round-the-clock service and support. This role works closely with customers, field service teams, project engineering, and product development to resolve complex software issues, implement enhancements, and ensure optimal system performance.