In locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources. This role blends hands-on content creation with close cross-functional collaboration, working alongside support teams, product experts, and customer experience partners to ensure content is accurate, relevant, and aligned with customer and business needs.