ul>Utilize written and visual communication skills to bring together text, images, video and audio to communicate and educate staff/clients• Design, develop and manage online learning tools, performance support aids, online tutorials, and other learning collateral• Convert storyboards (draft screen layouts, graphics, screen interactions and scripts) into eLearning modules and/or system "show me" tutorials to provide staff and clients with just-in-time learning opportunities • Develop and integrate meaningful course interactions/activities throughout course design process to support knowledge transfer and learner retention • Collaborate with subject matter experts to identify target audience's training needs, course competencies and learning objectives to determine appropriate training medium • Synthesize, organize and write course content based on input from subject matter experts, research material, previous training courses, and staff dialogue/interviews • Manage training content/updates residing on SharePoint and similar content management systems• Oversight and administration of the LMS, including operational performance and management activities • Maintain LMS system functionality and act quickly to troubleshoot and resolve any unexpected bugs or error• Stay abreast of new trends and tools in adult learning principles and instructional/graphic design • Provide monthly LMS reporting and analytics. - Excellent interpersonal, written and verbal communication skills • Demonstrated ability to manage own time efficiently and effectively • Self-starter, motivated and proactive in bringing new ideas and solutions to the table and aggressively seeking knowledge • Proficient knowledge of eLearning development tools such as, Articulate Studio/Storyline, Captivate, Adobe Photoshop/Illustrator, and/or Flash • Ability to write effective copy, instructional text, audio scripts/video scripts • Demonstrated use of deploying accurate learning method tailored to fit audience style and demographic • Ability to develop workflows and business procedures that correlate to training topic • Proficient knowledge of traditional and modern training methods, tools and techniques • Demonstrated ability to manage relationships with people of various responsibility levels and personalities • Proficient in Microsoft Office (Excel, Word, PowerPoint) • Adequate knowledge of learning management software and web delivery tools.