UNKNOWN

FEED

You'll work closely with Product, Customer Success, Support, and Marketing teams to translate product knowledge into clear, impactful learning experiences. We're looking for someone who is thoughtful, curious, and excited about leveraging modern learning tools—including AI-powered content creation and learning technologies- to improve how training is built and delivered.

Instructional DesignerCanopy, South Jordan, UTAbout UsCanopy is a fast-growing SaaS company in South Jordan, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry. We aim to help our clients unlock the firm they've always wanted with our Practice Management Suite. We place a strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way. And we just secured $70M in Series C funding to help us fulfill that mission.Click <a href="https://www.getcanopy.com/why-canopy" rel="nofollow">here</a> to see why our clients (and investors) love Canopy.Interested in learning more about Canopy & the industry? Check out our blog <a href="https://www.getcanopy.com/blog" rel="nofollow">here</a> where you can find great information on our product features, industry news, practice management, and more!The OpportunityWe are hiring an Instructional Designer to create engaging, effective learning experiences that help our customers and internal teams get the most out of Canopy's products.In this role, you will design and develop scalable training programs, product education, and learning resources that simplify complex software concepts. You'll work closely with Product, Customer Success, Support, and Marketing teams to translate product knowledge into clear, impactful learning experiences.We're looking for someone who is thoughtful, curious, and excited about leveraging modern learning tools—including AI-powered content creation and learning technologies- to improve how training is built and delivered. If you love solving problems, building great learning experiences, and using technology to scale knowledge, we'd love to hear from you.This is a hybrid position in South Jordan, Utah (M, W, F in-office).What You'll Do<ul><li>Design and develop engaging learning experiences including e-learning courses, video tutorials, job aids, and product documentation</li><li>Translate complex product and technical concepts into clear, effective training for customers and internal teams</li><li>Partner with Product, Customer Success, Support, and Marketing to identify training needs and develop scalable learning solutions</li><li>Use AI tools and modern learning technologies to streamline content creation, improve training efficiency, and enhance learning experiences</li><li>Apply instructional design frameworks (ADDIE, SAM, or similar) to create structured, effective training programs</li><li>Build and maintain product training resources for new feature launches and ongoing product updates</li><li>Measure training effectiveness and continuously improve learning content based on feedback and data</li><li>Manage multiple learning projects simultaneously in a fast-paced startup environment</li></ul>What We're Looking For<ul><li>3+ years of experience in instructional design, learning experience design, or training development Experience designing digital learning content such as e-learning modules, video training, guides, or learning paths</li><li>Experience using AI tools (such as generative AI, AI-assisted content creation, or learning technology platforms) to improve instructional design workflows</li><li>Strong ability to simplify complex concepts into clear, engaging learning experiences</li><li>Experience working cross-functionally with product, technical, or customer-facing teams</li><li>Strong written communication and storytelling skills</li><li>Highly organized with the ability to manage multiple projects and deadlines</li><li>Curiosity and a growth mindset with a willingness to experiment with new technologies and learning methods</li></ul>Bonus Points If You Have<ul><li>Experience creating training for SaaS products or software platforms</li><li>Familiarity with LMS platforms, learning analytics, or customer education programs</li><li>Experience with authoring tools such as Articulate, Rise, Camtasia, or similar tools</li><li>Experience building AI-assisted learning workflows or automated training content</li><li>Background in customer education, product enablement, or onboarding programs</li></ul>We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway.Why You Want to Work Here Flexible Paid Time Off - you're actually encouraged to use, plus 10 company holidays! ️‍啕 Health Benefits - including Medical, Dental, and Vision and an HSA Match.  401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting.易 Mental Health -  all employees have access to Impact Suite & to our Employee Assistance Program (EAP). Paid New Parent Leave & Birthing Parent Leave - so you're able to care for your little ones. Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage. Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians!拾 Company Events - including monthly company-wide meetings, summer parties, and more. ERG Committees - to plan initiatives around continuing education, community outreach, recruiting, onboarding, and more. Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We've got you covered. Our ValuesWe approach our work every day with a few things in mind: Own - We own this place! We focus on outcomes, holding ourselves & each other accountable. Win - We win by delighting our customers with the very best products and services. Do Good - We work hard to be good people! Embrace Curiosity & Candor - We approach everything with curiosity & we understand that candor is kindness and give the gift of feedback. Act Startup Fast - We know the best way to become a world-class company is to always act like a tiny startup: fast, hungry, intense, and scrappy. But especially fast.To learn more about us & our values, click <a href="https://www.getcanopy.com/company#our-team" rel="nofollow">here</a>.Interviewing @ CanopyApplication processes can be a little stressful. Here are the stages of a typical interview process at Canopy:<ul><li>Once your application is received, we will review it and get back to you if we feel like it's a mutual fit! </li><li>20-minute phone call with the People Team</li><li>45-60-minute video or in-person interview with the Hiring Manager</li><li>1-3 rounds of interviews, depending on the role</li><li>Final Interview</li></ul>Interview processes can vary depending on the role. The People Team will give you a role-specific overview of the process during your first phone call. Remember: This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews—our hiring teams will always make sure to save time for questions at the end! Canopy is an equal-opportunity employer. Canopy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, or veteran status.

Canopy

Instructional Designer

GreenHouseAPI

To keep our global teams connected and inspired, we provide a premium onsite experience featuring communal meals, recurring social events, and fully stocked workspaces—ensuring you have everything you need to stay focused while building the future of security. Our Instructional Designer will also:Execute the entire ADDIE course creation lifecycle for external-facing content:Collaborate with Subject Matter Experts (SMEs) across different departments to determine needs.

<h3>Description</h3> <div>As Instructional Designer, you will create and maintain training content for Brivo’s customers and employees. You will assist in the assessment of training needs, and create learning content that supports business growth. A cover letter and portfolio is required to apply to this position. Our Instructional Designer will also:</div><ul><li>Execute the entire ADDIE course creation lifecycle for external-facing content:<ul><li>Collaborate with Subject Matter Experts (SMEs) across different departments to determine needs</li><li>Partner with other teams to ensure content is technically accurate and relevant</li><li>Create concise, clear storyboards when applicable or requested</li><li>Design and develop engaging and practical learning content (e-learning, instructional videos, microlearning) using various authoring tools</li><li>Create objective-aligned knowledge checks to measure learner ability to apply key concepts</li><li>Iteratively review and update content in a timely manner using learner feedback and product launch details</li><li>Launch and manage content in our learning management system (LMS)</li></ul></li><li>Execute the Design, Development, Implementation and Evaluation steps of ADDIE for internal-facing content, working closely with the Manager, Sales Enablement and other teams across the organization</li><li>Write engaging content, including stories and use cases, that will be used to create immersive e-learning experiences </li><li>Proactively research and adapt to trends, quickly learning new multimedia and learning management features and tools to ensure learning programs remain modern and effective </li><li>Work independently and with outstanding communication skills to set and meet realistic deadlines</li><li>Collaborate with the Training & Enablement (T&E) team to organize content within Google Drive and Salesforce Knowledge</li><li>Utilize Generative AI tools to scale content creation, enhancing everything from scriptwriting and use-case development to course summaries and assessments </li><li>Support additional T&E initiatives as needed, in a helpful spirit of collaboration</li></ul> <h3>About You</h3> <ul><li>Experience with Articulate Rise and Storyline required</li><li>Experience with Camtasia or similar tool for video creation and editing required</li><li>Experience with LMSs (such as LearnUpon) required</li><li>Experience working with xAPI files required</li><li>Outstanding writing and editing skills, time management, communication, and attention to detail required</li><li>Proven experience in creating engaging and practical learning for adult learners using industry-standard methodologies required</li><li>Experience utilizing ADDIE required</li><li>Ability to translate complex concepts and data into visually appealing, easily digestible content required </li><li>Proven experience in delivering multi-modal trainings, detailed course design documents, implementation strategies, and program evaluations required</li><li>Proven experience utilizing AI tools to optimize workflow efficiency required</li></ul> <h3>Preferred skills</h3> <ul><li>Ability to conduct and analyze results of a needs and/or gap analysis preferred</li><li>Experience in technology or security industry preferred</li><li>Experience using Asana or similar project management system preferred</li><li>Bachelor’s degree (BA/BS) in related field preferred</li><li>Experience with Google Suite and Apple products preferred</li><li>Experience with creating learning videos and animations preferred</li><li>Experience in understanding the SaaS sales cycle, sales enablement, and creating related sales training content preferred</li></ul><div>**Cover letter and a link to an interactive portfolio containing at least one Articulate Storyline, at least one Articulate Rise, and at least one video project are required for this position.**</div><div> </div><div> </div> <h3>Why Work for Us?</h3> <div>Brivo is a Great Place to Work-Certified company and the global leader in cloud-based access control and video surveillance. Following our merger with Eagle Eye Networks, we are building the only platform powerful enough to support the future of AI-driven security.</div><div> </div><div>Why Your Work Matters</div><div> </div><div>Innovation drives our vibe, but purpose drives our mission. You will work on essential systems that protect the health, safety, and welfare of people and property worldwide. At Brivo, your voice is heard, your talent is respected, and your contributions have a global impact.</div><div> </div><ul><li>The Brivo Experience: We thrive on in-person collaboration and a "one-team" atmosphere. We embrace our international presence, leveraging diverse ideas and backgrounds to improve our culture and our products. To keep our global teams connected and inspired, we provide a premium onsite experience featuring communal meals, recurring social events, and fully stocked workspaces—ensuring you have everything you need to stay focused while building the future of security. </li><li>Total Rewards: We support our people with competitive medical, vision, and dental plans (including company-offset premiums), a 401k with company match, and an unlimited Paid Time Off (PTO) policy that empowers you to take the time you need to maintain a healthy work-life balance.</li></ul><div>Individual compensation packages are based on job-related skills, experience, qualifications, work location, training, and market conditions. In addition, Brivonians enjoy a robust benefits and perks package tailored to their work location.</div>

Brivo

PinpointHQ

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Instructional DesignerCanopy

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