This role partners closely with subject matter experts (SMEs) from engineering, product management, service, and sales to create engaging learning experiences across multiple modalities, including eLearning, virtual instructor-led training (vILT), classroom training, videos, job aids, and performance support tools. Develop technical training and resources on HVAC equipment and controls, including eLearning modules, simulations, lab manuals, job aids, troubleshooting tools, operator guides, quick-start resources, short video tutorials, FAQs, and integrated performance support tools.