NewCall Center Supervisor Renewal by Andersen | Esler CompaniesCall Center SupervisorNorth Brookfield, MA$80,000–$100,000 / yearDeliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service. Renewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America.
Customer Care/Call Center ^ Customer Care Lead Veterans Sourcing GroupCustomer Care/Call Center ^ Customer Care LeadEast Hartford, CTEast Hartford, CT 06108. Call Center Lead.
Customer Care/Call Center ^ Customer Care Specialist ^ Inter Veterans Sourcing GroupCustomer Care/Call Center ^ Customer Care Specialist ^ InterHartford, CTThis role requires strong customer service skills, empathy, attention to detail, and the ability to resolve inquiries accurately and efficiently in a high-volume call center environment. As a Customer Care Specialist, you will serve as the first point of contact for individuals seeking information related to social service programs.
Customer Care/Call Center $21/hr Veterans Sourcing GroupCustomer Care/Call Center $21/hrHartford, CTThis role requires strong customer service skills, empathy, attention to detail, and the ability to resolve inquiries accurately and efficiently in a high-volume call center environment. As a Customer Care Specialist, you will serve as the first point of contact for individuals seeking information related to social service programs.
Access Mental Health Customer Care Rep III Elevance HealthAccess Mental Health Customer Care Rep IIIRocky Hill, CTProficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; Attentive to details, critical thinker, and a problem-solver; Demonstrates empathy and persistence to resolve caller issues completely; Comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Customer Care Specialist Veterans Sourcing GroupCustomer Care SpecialistEast Hartford, CTWe are seeking Customer Care Specialists to serve as the first point of contact for consumers seeking assistance with program information, account access, and password resets. This role requires strong communication skills, attention to detail, and a commitment to delivering exceptional customer service in a high-volume call center environment.
Access Mental Health Customer Care Rep III Elevance Health IncAccess Mental Health Customer Care Rep IIIRocky Hill, CTProficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; Attentive to details, critical thinker, and a problem-solver; Demonstrates empathy and persistence to resolve caller issues completely; Comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Supervisor, Customer Care Center JRSupervisor, Customer Care CenterEast Hartford, Connecticut$57,500–$70,000 / yearUsing a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service and economics, while elevating the role of radiology and radiologists in healthcare.
NewKey Account Customer Care Specialist Sun Gro HorticultureKey Account Customer Care SpecialistAgawam, MA$50,000–$53,000 / yearJob Responsibilities • Establish and maintain strong, profitable relationships with key customers• Take ownership of customer interactions and ensure all customer requirements are met• Onboard new customer accounts and manage related documentation and setup• Process customer orders accurately, including EDI order entry and testing• Manage SPS and key account customer portals• Ensure accurate and timely processing of customer disputes• Provide exceptional service to internal and external customers• Communicate effectively with customers via phone and email using proper etiquette• Balance customer needs with business requirements• Build effective working relationships across all levels of the organization• Communicate and support change initiatives while removing obstacles• Prioritize tasks and manage time effectively in a fast-paced environment• Maintain attention to detail and accuracy in all work• General housekeeping duties• Additional duties as assigned by Supervisory staff. Job Summary: Reporting to the Customer Care Manager, the successful candidate will be responsible for establishing and maintaining profitable relationships with key customers by taking ownership of all customer interactions and ensuring customer requirements are fully met.
Customer Care Advocate Recruit MonitorCustomer Care AdvocateWindsor, ConnecticutLiaises with internal and external customers to exchange information, clarify facts, and resolve queries and/or problems efficiently. Handles first notices of loss for group life, disability and absence claims via telephone and non-phone channels of work.
Customer Care Coordinator – Travel Services ExcitingtravelnowCustomer Care Coordinator – Travel ServicesTorrington, ConnecticutWe are seeking a Customer Care Coordinator who is passionate about delivering excellent service and building positive client relationships. In this role, you will help guide travelers through the planning process while ensuring each client receives attentive, professional support.
Customer Care Coordinator TruGreenCustomer Care CoordinatorChicopee, MassachusettsCalifornia Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. Coordinates and resolves customer follow-up requests (CFRs) as a liaison between branches and customers to provide and maintain the highest level of customer service.
Customer Care Coordinator TruGreen Companies L.L.C.Customer Care CoordinatorChicopee, MA$33,410–$60,138 / yearCalifornia Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. Coordinates and resolves customer follow-up requests (CFRs) as a liaison between branches and customers to provide and maintain the highest level of customer service.
Urgent Care Urgent Care Nurse Practitioner or Physician Assistant - Per Diem GoHealth Urgent Care - UCSF HealthUrgent Care Urgent Care Nurse Practitioner or Physician Assistant - Per DiemHartford, ConnecticutWe are seeking experienced Physician Assistants or Nurse Practitioners who have urgent care, emergency room experience, or high acute family medicine experience treating both adult and pediatric patients, to join our welcoming and diverse community of providers in the surrounding region. Urgent care Advanced Practitioners (Physician Assistant/Nurse Practitioner) provide a wide variety of clinical services including treatment of acute episodic conditions such as sore throats, colds, flu-like symptoms, cuts, sprains and minor infections.
Urgent Care Urgent Care Nurse Practitioner or Physician Assistant GoHealth Urgent Care - UCSF HealthUrgent Care Urgent Care Nurse Practitioner or Physician AssistantHartford, ConnecticutWe are seeking experienced Physician Assistants or Nurse Practitioners who have urgent care, emergency room experience, or high acute family medicine experience treating both adult and pediatric patients, to join our welcoming and diverse community of providers in the surrounding region. Urgent care Advanced Practitioners (Physician Assistant/Nurse Practitioner) provide a wide variety of clinical services including treatment of acute episodic conditions such as sore throats, colds, flu-like symptoms, cuts, sprains and minor infections.
Care Logistics EMS Dispatcher / Care Logistics Center Hartford HealthCare CorpCare Logistics EMS Dispatcher / Care Logistics CenterNewington, CTThe position is responsible for facilitating continuous throughput of patients from all points of entry within the Hartford HealthCare system by utilizing effective verbal communication, reviewing technology that supports patient placement activities, and swift clinical decision making. Collaborates with clinical management in the identification of patient needs related to changes in clinical condition, emergent transfers and trauma calls associated with bed management activities/placement efforts.
Director, Customer Service, Dentaquest Sun Life FinancialDirector, Customer Service, DentaquestHartford, CT$114,600–$171,900 / yearThe Director achieves superior call center performance with respect to customer service through an integrated process of operational, quality, and resource management that meets or exceeds member, customer, and provider expectations and is consistent with corporate goals. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation.
Director, Customer Service Sun Life Financial IncDirector, Customer ServiceHartford, CT$114,600–$171,900 / yearThe Director achieves superior call center performance with respect to customer service through an integrated process of operational, quality, and resource management that meets or exceeds member, customer, and provider expectations and is consistent with corporate goals. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation.
Cust Svc Rep Single Bill Offic / PA Customer Service Hartford HealthCare CorpCust Svc Rep Single Bill Offic / PA Customer ServiceFarmington, CTDepartment Description: The SBO Customer Service Department works with patients, insurance companies, attorney offices, etc with regard to their Hartford HealthCare medical bills. The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization.
Customer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST) CVS Health CorpCustomer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST)CT$17–$31.30 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. This role provides advocate care to assist the member with a clear path to care, claims understanding and resolution and educates the member with online resources.