Sparks GroupNewCustomer Service Representative Sparks GroupCustomer Service RepresentativeRichmond, VAResponsibilities:Answer inbound calls, emails, and other communication channels from customers regarding shipment status, tracking, delivery issues, pricing, and general inquiries. Troubleshoot and resolve customer complaints and issues efficiently and professionally, escalating complex problems to the appropriate department when necessary.
Sparks GroupNewCall Center Customer Support Representatives Sparks GroupCall Center Customer Support RepresentativesRichmond, VAEvaluate complex transportation variables—including pricing, timing, volume, and equipment availability—to execute client-specific shipping requirements under management guidance. Conduct comprehensive research into airline schedules, line-haul options, and geographic service areas to design the most economical and time-sensitive routing.
TJ MaxxNewRetail Customer Experience Coordinator TJ MaxxRetail Customer Experience CoordinatorHenrico, VA$13.77–$14.27 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
TJ MaxxNewCustomer Experience Coordinator TJ MaxxCustomer Experience CoordinatorRichmond, VA$13.77–$14.27 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
ChenMedNewCare Facilitator ChenMedCare FacilitatorColonial Heights, VA$14.30–$20.42With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients.
Loyalty AutomotiveReceptionist - Customer Care Coordinator Loyalty AutomotiveReceptionist - Customer Care CoordinatorRichmond, Virginia$17–$18Loyalty Collision Center West End is looking for a friendly, organized, and customer-focused Receptionist / Customer Care Coordinator to join our team. This position plays a key role in delivering an exceptional customer experience while helping keep our collision center running smoothly and efficiently.
U-HaulU-Box Customer Care Representative (CDL) U-HaulU-Box Customer Care Representative (CDL)Richmond, VAThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Lingo StaffingCustomer Service Representative I (CSR1) Remote (Virginia Residents Only) Lingo StaffingCustomer Service Representative I (CSR1) Remote (Virginia Residents Only)Richmond, VARemoteLingo Staffing is currently hiring Customer Service Representatives for a remote healthcare support project serving individuals enrolled in state-managed healthcare assistance programs. The Customer Service Representative I (CSR1) will handle inbound calls from members, applicants, caregivers, and individuals assisting participants with healthcare-related questions and enrollment support.
Lingo StaffingBilingual Customer Service Representative I (CSR1) Remote (Virginia Residents Only) Lingo StaffingBilingual Customer Service Representative I (CSR1) Remote (Virginia Residents Only)Richmond, VARemoteLingo Staffing is currently hiring Bilingual Customer Service Representatives for a remote healthcare support project serving individuals enrolled in state-managed healthcare assistance programs. The Bilingual Customer Service Representative I (CSR1) will handle inbound calls from members, applicants, caregivers, and individuals assisting participants with healthcare-related questions and enrollment support.
MCI Military RecruitmentRemote Customer Service Representative MCI Military RecruitmentRemote Customer Service RepresentativeVirginiaRemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Rotech Healthcare Inc.Medical Equipment Customer Service Representative Rotech Healthcare Inc.Medical Equipment Customer Service RepresentativeNorth Chesterfield, VirginiaWith hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
PromotiveNewAutomotive Customer Service Representative - $18-25/hr - 2183 PromotiveAutomotive Customer Service Representative - $18-25/hr - 2183Richmond, VA$18–$25 / hourWe are seeking a friendly, organized, and customer-focused Customer Service Representative to join our growing independent automotive repair shop. Previous experience as a Service Advisor, Customer Service Representative, Receptionist, Cashier, or Administrative Assistant preferred.
MaximusLimited Service Customer Service Representative (Remote - VA) MaximusLimited Service Customer Service Representative (Remote - VA)Richmond, VARemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
MaximusSpanish Bilingual Limited Service Customer Service Representative MaximusSpanish Bilingual Limited Service Customer Service RepresentativeRichmond, VAFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
PDQ Door CompanyNewCustomer Service Representative PDQ Door CompanyCustomer Service RepresentativeRichmond, VAReceive incoming orders and ensure accurate processing and shipment of outgoing orders; ensure timely delivery. The Customer Service Representative/Dispatcher is the backbone of our operations, ensuring smooth office functioning and top-notch customer service.
U-Haul International IncCustomer Service Representative U-Haul International IncCustomer Service RepresentativeRichmond, VAThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
Highmark HealthNewCustomer Service Representative Highmark HealthCustomer Service RepresentativeRichmond, VARequirement**0% - 25%**PHYSICAL, MENTAL DEMANDS AND WORKING CONDITIONS****Position Type**Office-basedTeaches/Trains others regularlyRarelyTravels regularly from the office to various work sites or from site-to-siteDoes Not ApplyWorks primarily out-of-the office selling products/services (Sales employees)Does Not ApplyPhysical Work Site RequiredNoLifting up to 10 poundsRarelyLifting 10 to 25 poundRarelyLifting 25 to 50 poundsRarely**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. Responds to a diverse set of customers with an equal level of confidence regardless of the issue at hand.+ Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries.+
HHVNewCustomer Service Representative – Entry-Level HHVCustomer Service Representative – Entry-LevelRichmond, VAIf you're looking to launch your career in customer service, customer support, client services, or customer experience, apply today and join a team dedicated to delivering exceptional service and building lasting customer relationships. As a Customer Service Representative, you will be the first point of contact for customers, assisting with inquiries, providing information about products and services, and ensuring exceptional customer satisfaction.
Drybar ShopsNewSalon Receptionist / Customer Service Representative Drybar ShopsSalon Receptionist / Customer Service RepresentativeMIDLOTHIAN, Virginia$14–$16 / hour1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position). Competitive compensation plan with potential to make between $14 and $16 per hour depending on performance comprised of hourly wages and commissions on membership and product sales.
U-HaulCustomer Service Representative U-HaulCustomer Service RepresentativeRichmond, VAThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
WoodfinNewCustomer Service Representative WoodfinCustomer Service RepresentativeRichmond, VAAs the Customer Service Representative, you play a key role in managing various aspects of customer accounts, ensuring their satisfaction, driving inside sales initiatives, and play an important role in the enhancement of the overall customer experience. Assisting customers and addressing inquiries Professionally and promptly assist customers with inquiries, resolving concerns related to budget plans, payment discrepancies, and service agreements.
Avis Budget Group IncCustomer Service Representative - PT Avis Budget Group IncCustomer Service Representative - PTVirginia, VADo you enjoy staying active, working outdoors, and helping people have a great experience-no matter where theyre headed? What Youll Do: This is an outdoor, multi-function role where you will assist customers throughout various parts of the rental and return process on our airport lots.
GEMNewImmediate Hire: Entry-Level Customer Service Representative GEMImmediate Hire: Entry-Level Customer Service RepresentativeRichmond, VAFull timeAs an Entry-Level Customer Service Representative, you will assist customers with inquiries, provide product and service information, resolve concerns, and support daily customer service operations. We are seeking motivated, customer-focused individuals to join our growing team as Entry-Level Customer Service Representatives.
Dominion Fiber TechnologiesLogistics and Customer Service Representative Dominion Fiber TechnologiesLogistics and Customer Service RepresentativeHenrico, VAEnsure all supporting documents are accurate, available and applicable to the customer order/shipment, provide supporting documents to customers where applicable. Responsibilities include coordinating with freight carriers, managing and preparing freight bills, and contact with customers about upcoming deliveries.
Aimee Malloy - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Aimee Malloy - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberRichmond, VASuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
Patricia Johnson - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Patricia Johnson - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberHenrico, VAAs a Customer Service Representative - State Farm Agent Team Member with Patricia Johnson - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Titan AmericaNewCustomer Service Representative II - Chesterfield Titan AmericaCustomer Service Representative II - ChesterfieldRichmond, VAThe primary responsibility of this position is to facilitate the highest level of customer satisfaction including order taking, dispatching, scheduling of drivers and deliveries, delivery efficiency and inter-department communication. Titan America, LLC, is a leading environmentally and socially progressive heavy building materials company located in the eastern United States.
Springer InsuranceCustomer Service Representative Springer InsuranceCustomer Service RepresentativeMidlothian, VAWork with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution.
CrunchNewCustomer Service Representative CrunchCustomer Service RepresentativeRichmond, VAQualifications and SkillsHigh school diploma or equivalentCustomer service - 1 year (preferred)CPR/AED certification (required)Proficient reading and writing skillsBasic computer proficiencyProfessional attitudeUpbeat and positive personalityEfficient and effective communication skillsAbility to multi-task and excel in a busy environmentPhysical RequirementsMust be able to adjust and operate all club equipment. Job Description:The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service.
John Patterson - State Farm AgentCustomer Service Representative - State Farm Agent Team Member John Patterson - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberManakin Sabot, VAAs a Customer Service Representative - State Farm Agent Team Member with John Patterson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. ABOUT OUR AGENCY: We’re a locally rooted, fast-moving insurance agency that believes in doing business the right way—with energy, integrity, and a genuine connection to our community.
GEMNewCustomer Service Representative - Entry-Level GEMCustomer Service Representative - Entry-LevelRichmond, VirginiaAs a Customer Service Representative, you will interact directly with customers and help create positive experiences by providing friendly, professional support. If you're looking for an entry-level customer service job with paid training, career advancement opportunities, and a positive team culture, we'd love to hear from you.
Crunch Fitness - JFF North AmericaCustomer Service Representative Crunch Fitness - JFF North AmericaCustomer Service RepresentativeRichmond, VAJob Description: The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service. and engage in physical activity, including lifting weights, squatting, bending, reaching, spotting, and prolonged standing/walking.
Burgess Inspections Inc.Growth Focused Scheduler & Customer Service Representative Burgess Inspections Inc.Growth Focused Scheduler & Customer Service RepresentativeRichmond, VAThe ideal candidate is highly organized, confident on the phone, and enjoys helping clients and partners feel supported from start to finish. Burgess Inspections is growing, and we're looking for a motivated, detail-oriented professional to join our team as a Growth-Focused Scheduler & Customer Service Representative.
ASCENDINGCustomer Service Representative / Data Entry ASCENDINGCustomer Service Representative / Data EntryRichmond, VACase Management & Data Integrity: Create, update, and maintain meticulous customer records and detailed documentation of all inquiries and resolutions within the CRM/ticketing system. Key Responsibilities: Front-line Resolution: Serve as the primary point of contact, managing high-volume inbound calls and emails to provide timely and professional service.
ASCENDINGCustomer Service Representative ASCENDINGCustomer Service RepresentativeRichmond, VAThe ideal candidate will bring prior experience in collections or customer service, with a strong working knowledge of the ICE/Black Knight Servicing System and Microsoft Excel. Conduct follow-up outbound calls to collect trial payments and obtain necessary verbal or written attestations.
Nothing Bundt CakesNewCustomer Service Representative- Evening shifts 5pm-11pm and weekends Nothing Bundt CakesCustomer Service Representative- Evening shifts 5pm-11pm and weekendsRichmond, VA$10–$15 / hourOur gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage bed, and an extensive schedule of Crunch's signature classes including Zumba, BodyWeb with TRX, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more. The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service.
Crunch FitnessNewCustomer Service Representative Evening shifts 5pm11pm and weekends Crunch FitnessCustomer Service Representative Evening shifts 5pm11pm and weekendsRichmond, VAThe Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service. and engage in physical activity, including lifting weights, squatting, bending, reaching, spotting, and prolonged standing/walking.
THE GEM Inc.NewEntry-Level Customer Service Representative THE GEM Inc.Entry-Level Customer Service RepresentativeRichmond, Virginia$40,000–$55,000 / yearIn this role, you will engage directly with community members, represent nonprofit organizations, and support fundraising campaigns through professional face-to-face interactions. This position is ideal for candidates looking to start a career in customer service, community outreach, public relations, fundraising, or communications.
Cindy Shumaker - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Cindy Shumaker - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberMidlothian, VACompany Overview: Cindy Shumaker - State Farm is a dynamic and forward-thinking player in the insurance industry, is actively seeking energetic and customer-focused individuals to join our team as a Customer Service Specialists. Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you! www.cindyshumaker.com.
Colonial Management Group CareersNewMilieu/Customer Service Representative Colonial Management Group CareersMilieu/Customer Service RepresentativeRichmond, VAFor over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD"). Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD.
Chevron CorporationNewCustomer Service Representative Chevron CorporationCustomer Service RepresentativeRichmond, VAEffectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.* Requirement/Qualifications:* Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.*
Crunch Fitness - JFF North AmericaCustomer Service Representative- Evening shifts 5pm-11pm and weekends Crunch Fitness - JFF North AmericaCustomer Service Representative- Evening shifts 5pm-11pm and weekendsRichmond, VAThe Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service. and engage in physical activity, including lifting weights, squatting, bending, reaching, spotting, and prolonged standing/walking.
Keith Phillips - State Farm AgencyLicensed Insurance Customer Service Keith Phillips - State Farm AgencyLicensed Insurance Customer ServiceMIDLOTHIAN, VA$20–$22 / hourJoin a growing State Farm independent agent office as a Licensed Customer Service Representative (Insurance CSR). Licensed Customer Service Representative – Insurance CSR – State Farm Agent Team Member.
Urbanex Pest ControlNewCustomer Service Representative - Richmond Urbanex Pest ControlCustomer Service Representative - RichmondRichmond, VA$16–$22 / hourThis role requires a self-starter who can work autonomously, manage their time effectively, and prioritize a broad set of responsibilities. • Strong customer service skills with a passion for helping others and resolving issues .
Holiday Barn Pet ResortsCustomer Service Associate Holiday Barn Pet ResortsCustomer Service AssociateRichmond, VACustomer Service Associates provide critical face-to-face interaction with pet owners and have the opportunity to help customers choose the best services for their pets, decide on fun playtime activities, pick an appropriate pet grooming service, and schedule boarding stays. Candidates for this position must be able to take care of all arrival and departure procedures for our guests, meet and greet our customers in a friendly and professional manner, work with customers during pick-up and drop-off, have the ability to multitask and handle a high volume of phone calls in a fast-paced environment with ease.
FayeCustomer Experience Specialist - Richmond FayeCustomer Experience Specialist - RichmondRichmond, VAWe work in a fun, collaborative and entrepreneurial environment and are looking for a proactive, accountable leader focused on continuous learning and growth to push themselves and our team forward. This role will be key in developing a top-notch reputation for our growing brand - one that is known for excellence, speed, empathy, proactivity and positivity.
Insurance Protection Solutions, INC.Insurance Customer Service Rep Insurance Protection Solutions, INC.Insurance Customer Service RepRichmond, VA$45,000–$65,000 / yearThis role is responsible for supporting clients through renewals, policy changes, service requests, and proactive coverage reviews, while also identifying cross-sell opportunities. Insurance Protection Solutions, INC. is a high-performing independent insurance agency serving Hampton Roads, Virginia, since 2011, with the ability to place coverage in all 50 states.
OracleNewAssociate Customer Service Solution Analyst OracleAssociate Customer Service Solution AnalystRichmond, VA$18.17–$34.62 / hourOracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. You will support both internal and external clients through phone, ticket, and electronic support channels while gaining exposure to Oracle Health applications, workflows, and support methodologies.
Domino's Pizza IncNewCustomer Service Rep(04351) - 7076 Mechanicsville Turnpike Domino's Pizza IncCustomer Service Rep(04351) - 7076 Mechanicsville TurnpikeMechanicsville, VATeam Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Owens & MinorNewCustomer Service Associate III Owens & MinorCustomer Service Associate IIIRichmond, VAHandles all incoming issues and either resolves them or assigns tasks to the appropriate team within Customer Service or other internal O&M team, using smart customer-focused decision-making skills; forwards all non-essential duties to the appropriate support desks (backorders, drop ships, credits) and escalates issues as appropriate. · Collaborates with various supply chain touchpoints [Suppliers, Distribution Centers (DC), transportation companies, Master Data Management (MDM) team, etc.] to research item status for all work assigned to proactively prevent customer order issues.