PT Customer Experience Coordinator TJ MaxxPT Customer Experience CoordinatorClinton, NJ$16.92–$17.42 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewRetail Customer Experience Coordinator TJ MaxxRetail Customer Experience CoordinatorNorth Wales, PA$14.75–$15.25 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Customer Experience Coordinator MarshallsCustomer Experience CoordinatorDoylestown, PA$14.75–$15.25 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewBilingual Customer Service Specialist (Spanish) Sherwin-WilliamsBilingual Customer Service Specialist (Spanish)Newtown, PA$18The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
Customer Service Advocate- Billing St. Luke's Health Network, Inc.Customer Service Advocate- BillingAllentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Customer Service Advocate is responsible for handling incoming telephone calls, e-mail, and written correspondence to the Single Business Office (SBO) regarding billing questions and/or concerns for hospital and physician billing self-pay balances.
Supervisor, Clinical Triage (RN)- Access Center; Endocrinology/Nephrology/Oncology/Palliative Care (PA & NJ Residents Only) St. Luke's Health Network, Inc.Supervisor, Clinical Triage (RN)- Access Center; Endocrinology/Nephrology/Oncology/Palliative Care (PA & NJ Residents Only)Allentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Ensures PEPs and CTSs are properly equipped with necessary technology, resources, and tools required to address patient inquiries and/or triage patients and address clinical patient messages efficiently.
Patient Concierge, Walbert Pediatric Primary Care St. Luke's Health Network, Inc.Patient Concierge, Walbert Pediatric Primary CareAllentown, PAFull timePerforms clerical service delivery functions with patients, including check-in, patient consent, check-out, pre-registration and real-time eligibility verification, registration, MyChart education, appointment/testing scheduling (as applicable) at check-out, point of service payment collection, and addressing patient inquiries (e.g., form and medical record requests). Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
TSS - Call Center Supervisor PenskeTSS - Call Center SupervisorReading, PAFull timep>-Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs.
NewTSS - Call Center Supervisor Penske Truck RentalTSS - Call Center SupervisorREADING, PAWillingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs.
Customer Care Representative Career Advancement Opportunities!! Casella Waste Systems IncCustomer Care Representative Career Advancement Opportunities!!PA$20–$21 / hourDemonstrated knowledge and competence in several technical areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization. Highly integrated knowledge and competence in all areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization.
Customer Care Representative - Career Advancement Opportunities!! Casella Waste Systems, Inc.Customer Care Representative - Career Advancement Opportunities!!Northampton, Pennsylvania$20–$21 / hourFull timeEducation, Experience & Qualifications: The successful candidate will have a high school diploma or GED, 2-4 years of customer service or inside sales experience, a demonstrated ability to work as part of a team in a collaborative environment, and be legally eligible to work in the US. Demonstrated knowledge and competence in several technical areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization.
NewCustomer Care Center Representative Univest Financial CorporationCustomer Care Center RepresentativeKulpsville, PennsylvaniaThis full-time opportunity includes paid training in our Kulpsville, PA training center, with a hybrid work environment available after the 4–6 month training period, along with incentives, competitive pay, great benefits, and a supportive work environment. Our Customer Care Professionals provide exceptional service by phone, email, and chat while building trusted relationships and helping customers find solutions that support their financial well-being.
Customer Care Representative New Tripoli BankCustomer Care RepresentativePASkill(s): Strong interpersonal relations and communicative skills; moderate reading, writing, grammar, and mathematics skills; a working knowledge of bank operating policies, proficient computer skills, including Microsoft Word and Excel; Outlook; knowledge of various office machines, visual and auditory skills. Serve as a subject matter expert as it relates to New Tripoli electronic/mobile offerings which includes but is not limited to: Online/Mobile banking functionality, Bill Pay, signing up for electronic statements, transfers, etc.
Customer Care Representative Career Advancement Opportunities!! Willimantic Waste Paper Co., Inc.Customer Care Representative Career Advancement Opportunities!!PA$20–$21 / hourDemonstrated knowledge and competence in several technical areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization. Highly integrated knowledge and competence in all areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization.
NewCustomer Care Project Coordinator - VDC Victaulic CoCustomer Care Project Coordinator - VDCEaston, PAPerform all quote & order related tasks and service-related activities ensuring accurate, timely and effective handling of customer requirements including documentation and product delivery. Respond, analyze and/or resolve customer requests, inquiries, or problems by utilizing established procedures in a timely manner.
Customer Care Account Representative Victaulic CoCustomer Care Account RepresentativeEaston, PAPerform quote and order processing, handle all telephone, email, and/or chat inquiries ensuring the accurate, timely and effective handling of the customer requirement. Identify and report all instances of customer problems or system deficiencies that are not immediately resolved to Supervisor, Sales Representative and/or Management.
Customer Care Account Representative/Senior Victaulic CoCustomer Care Account Representative/SeniorEaston, PAPerform quote and order processing, handle all telephone, email, and/or chat inquiries ensuring the accurate, timely and effective handling of the customer requirement. Identify and report all instances of customer problems or system deficiencies that are not immediately resolved to Supervisor, Sales Representative and/or Management.
NewCustomer Care Project Coordinator - Mega Victaulic CoCustomer Care Project Coordinator - MegaEaston, PAPerform all quote & order related tasks and service-related activities ensuring accurate, timely and effective handling of customer requirements including documentation and product delivery. Coordination of project delivery requirements utilizing project management and basic expediting skills through product substitution or escalation to Customer Satisfaction.
Customer Care International Account Coordinator Victaulic CoCustomer Care International Account CoordinatorEaston, PA2. Perform quote and order processing, handle all telephone, email, and/or chat inquiries ensuring the accurate, timely and effective handling of the customer requirement. 3. Maintain and distribute customs documentation such as NAFTA certificate, commercial invoices, certificates of origin, shippers letter of instruction and shippers export declaration, etc.
Customer Care Account Representative - East Victaulic CoCustomer Care Account Representative - EastEaston, PAPerform quote and order processing, handle all telephone, email, and/or chat inquiries ensuring the accurate, timely and effective handling of the customer requirement. Identify and report all instances of customer problems or system deficiencies that are not immediately resolved to Supervisor, Sales Representative and/or Management.
Customer Care Account Coordinator - Bilingual Victaulic CompanyCustomer Care Account Coordinator - BilingualEaston, Pennsylvania2. Perform quote and order processing, handle all telephone, email, and/or chat inquiries ensuring the accurate, timely and effective handling of the customer requirement. 3. Maintain and distribute customs documentation such as NAFTA certificate, commercial invoices, certificates of origin, shippers letter of instruction and shippers export declaration, etc.
NewCustomer Care Center Representative Univest Financial CorpCustomer Care Center RepresentativePAThis full-time opportunity includes paid training in our Kulpsville, PA training center, with a hybrid work environment available after the 4-6 month training period, along with incentives, competitive pay, great benefits, and a supportive work environment. Our Customer Care Professionals provide exceptional service by phone, email, and chat while building trusted relationships and helping customers find solutions that support their financial well-being.
Customer Care Representative HNL Lab MedicineCustomer Care RepresentativeAllentown, PennsylvaniaM-F Variable Days 1400-1800, Every Other Weekend Sat/Sun Variable Start 1100-1200, Holiday Rotation TheprimaryfocusoftheCustomer CareRepresentativeistoprovideclear,effective,and seamless communication regarding laboratory inquiries to our valued clients. Excels in the ability to multitask in a fast-paced environment, including but not limited to, managing two desktops while handling customer inquiries via phone, email, fax, and other electronic communication in a timely manner to effectively provide an elevated level of customer satisfaction.
Customer Care Coordinator HB Home ServicesCustomer Care CoordinatorHarleysville, PennsylvaniaAnswer incoming calls for the Home Service Teams to include HVAC, and plumbing service requests, billing issues, agreement enrollment, fuel requests and general customer concerns. Impact customer service experience by problem solving and turning frustrated customers into repeat customers- Creating the 5-star Experience.
Customer Care Account Representative - TEMP-to-PERM Victaulic CoCustomer Care Account Representative - TEMP-to-PERMEaston, PAResponsible to develop and improve the focus of customer relationship management with both internal and external customers as well as support the Victaulic Product Delivery System by maintaining a proactive and integrated communication flow with Sales, the Distribution Center Managers and our customers regarding customer service issues. Perform quotation and order entry, edit and maintenance, handle all telephone, fax or email inquiries relating to freight, product application, or billing issues for primary accounts and other accounts as required.
Customer Care Agent Star Group LPCustomer Care AgentNewtown, PAYou will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills, along with the ability to interact effectively with both customers and coworkers.
Personal Lines Customer Care Professional - Allstate Agency Experience Only! David LiebermanPersonal Lines Customer Care Professional - Allstate Agency Experience Only!Richboro, PennsylvaniaJob Description The Personal Lines CSR at Allstate Insurance Agency - David Lieberman is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.
NewCustomer Service Representative - Family Care Solutions Herewith Inc.Customer Service Representative - Family Care SolutionsReading, PAYou will play a critical role in helping families take the final step to secure care, ensuring they feel supported and confident in their decision. As a Customer Service Representative , you will: - Make things easier: Provide clear, efficient solutions to families seeking care.
Customer Care Coordinator TruGreen Companies L.L.C.Customer Care CoordinatorPA$35,001–$63,002 / yearCalifornia Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. Coordinates and resolves customer follow-up requests (CFRs) as a liaison between branches and customers to provide and maintain the highest level of customer service.
Customer Care Coordinator TruGreenCustomer Care CoordinatorWarminster Township, PennsylvaniaCalifornia Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. Coordinates and resolves customer follow-up requests (CFRs) as a liaison between branches and customers to provide and maintain the highest level of customer service.
Wealth Management Customer Service Specialist The Guardian Life Insurance Company of AmericaWealth Management Customer Service SpecialistBethlehem, PA$42,830–$64,250 / yearAnswer and resolve phone, email, and chat inquiries from financial professionals and clients on wealth management operations, including new accounts, transfers, mutual funds/annuities, stocks/bonds, alternative investments, qualified and non-qualified plans, and brokerage/advisory platforms and tools. This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardians jobs website (Careers at Guardian at https://www.guardianlife.com/careers
Customer Service Carlos Ramirez - State Farm AgencyCustomer ServiceEASTON, PENNSYLVANIA$15–$20 / hourCarlos Ramirez - State Farm Agency, located in Easton, PA is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. As our Customer Service Representative, youll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.
NewCustomer Experience Team Lead Pencor Services IncCustomer Experience Team LeadPAResponsibilities include providing support to team on: Company Policies and Procedures Customer Service Sales and Retention Career development Coaching/Mentoring and assistance providing reviews and feedback Troubleshooting our services and equipment Teaching all proprietary software and resources to staff Development of new hires after training is complete Compiling statistical reports Attending required training for self-development Sending out email notifications to staff on reminders, changes or upgrades Attending necessary meetings WFM and scheduling assistance Batching Handling of escalated customer situations Handling agent inquires through online Slack Channel, support email and managers phone line Tracking escalation questions from our team to identify trends for training/coaching purposes Working Zendesk and social media responses Maintaining work order entry knowledge with assisting customers during dedicated inbound times Participating in leadership meetings Conducting Customer Follow Ups Assisting with testing and feedback on new processes and products Traveling to assist at local offices within our group at the counter as needed Other duties as needed. Our passion at Blue Ridge is to keep our community connected through reliable High-Speed Internet (with HomeFi), Phone, and Video (Stream & Live TV) Technology.
Customer Relations Representative - State Farm Agent Team Member Sandy Cohen - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberReading, PAApply today and start a rewarding career with The Cohen Agency where customer care meets sales success. Sales-Driven Service – Ability to recognize in-book sales opportunities while assisting customers.
Blood Collection Staff - Customer Service American Red Cross Blood ServicesBlood Collection Staff - Customer ServicePottstown, PAAmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.
Driver/Customer Experience Representative Dave’s Automotive, LLCDriver/Customer Experience RepresentativeStockertown, Pennsylvania$15In addition to driving you will assist the service team in front office appearance as well as light maintenance duties (i.e. keeping the parking area free of debris, maintaining plants/flowers, restocking coffee station, cleaning restrooms as needed, keeping shuttle vehicles clean and neat). About Dave’s Automotive, LLC: Dave's Automotive is a family owned and operated independent maintenance and repair facility located in Stockertown, PA.
Allstate Insurance Customer Service Representative-Hybrid Johanna James-AllstateAllstate Insurance Customer Service Representative-HybridHarleysville, PA$40,000–$60,000 / yearAs a Insurance Customer Service Representative, you will be the frontline of our organization, assisting customers with their inquiries, resolving issues, and ensuring a positive experience with every interaction. Base salary is $40,000 to 60,000 based on experience with additional commissions and bonuses' and be part of a team that cares about both its employees and its clients.
NewRetail Sales Associate / Customer Service Elements MassageRetail Sales Associate / Customer ServiceAllentown, Pennsylvania$13–$15 / hourPart timeAt Elements Massage, our sales associates don’t just ring up transactions—they help clients commit to wellness, one meaningful interaction at a time. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios.
Customer Service & Dispatch Coordinator Service 360 GroupCustomer Service & Dispatch CoordinatorReading, PA$22–$27 / hourFull timeWe are a growing Electrical, Plumbing, and HVAC service company looking for a motivated, organized, people-focused Dispatcher / Customer Service Representative with experience in dispatching and administrative support to help keep our operations running smoothly and our customers happy. You'll be the communication hub between customers, technicians, and office staff - helping coordinate service calls, solve scheduling challenges, and create an exceptional customer experience every day.
Inbound Customer Service Call Center - Hybrid *Bilingual in Spanish Required* First Commonwealth Federal Credit UnionInbound Customer Service Call Center - Hybrid *Bilingual in Spanish Required*Allentown FC, PAFull timeAs our Member Experience Associate – Inbound, you will be accountable for effective servicing of our members and assisting them with their financial objectives, primarily via telephone and email, consistently cross offering all credit union products and services when appropriate and in accordance with established credit union policies and procedures. • Establish, maintain, grow and display excellent member service and telephone skills, including active listening, cross-selling, problem solving, conflict resolution, effective communication (words, tone), product knowledge, personal accountability, and other skills identified by management.
Customer Service Ambassador The Michaels Companies IncCustomer Service AmbassadorPAPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
Seasonal Customer Experience Specialist Tesla IncSeasonal Customer Experience SpecialistPAAs the first point of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the world's transition to sustainable energy to life. Inspire and educate guests by answering questions and curating a tailored product experience, including demo drives and Full Self-Driving demonstrations aligned with their interests.
Customer Service Representative (Loan Consultant I) Lendmark Financial Services LLCCustomer Service Representative (Loan Consultant I)Easton, PAPrepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch. At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers.
Customer Service Representative (Loan Consultant II) Lendmark Financial Services LLCCustomer Service Representative (Loan Consultant II)PAPrepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch. Handle account activities related to collection accounts, including phone calls and face to face communications with customers.
NewCustomer Support Services Analyst St. Luke's University Health NetworkCustomer Support Services AnalystAllentown, PAIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Customer Support Services Analyst provides remote technical support by conducting initial assessment, triage, troubleshooting and resolution of basic issues with network, intranet, internet, telephony, software and hardware components for the St.
Customer Service Advocate- Billing St. Luke's University Health NetworkCustomer Service Advocate- BillingAllentown, PAIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Customer Service Advocate is responsible for handling incoming telephone calls, e-mail, and written correspondence to the Single Business Office (SBO) regarding billing questions and/or concerns for hospital and physician billing self-pay balances.
Remote Customer Service Specialist ForgeFitRemote Customer Service SpecialistAllentown, PennsylvaniaRemoteWhether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond.
Patient Services Associate Schwenksville Primary Care Penn MedicinePatient Services Associate Schwenksville Primary CareSchwenksville, PASchedule patient appointments (on phone or in person) by determining reason for visit, following established schedules and protocols, using appropriate billing area/appointment location, communicating changes and confirming appointments, and, as needed, offering alternative and canceling/rescheduling appointments. The Patient Services Associate (PSA) assists the practice/department in maintaining a patient/customer focus, supports the delivery of high quality care, shares a passion for patient and customer-centered care, and assists in meeting or exceeding patient satisfaction and financial/operational targets.
Insurance Customer Service Representative Allstate Insurance Agency - Lorgia CicmanskyInsurance Customer Service RepresentativeReading, PAAs a Customer Service Representative in a local Allstate agency, you will play an essential role in supporting customers, strengthening community relationships, and serving as a reliable point of contact. By providing clear guidance and building trust, you’ll contribute to a positive customer experience and help the agency maintain strong, long‑lasting relationships within the community.
Customer Service Representative Caliber Collision CentersCustomer Service RepresentativePACaliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nation's largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level requests when necessary, coordinating Rental Car/Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizations, billing and load level processes.