Project Management - Project Manager LancesoftProject Management - Project ManagerAuburn Hills, MI$50Key ResponsibilitiesLead all project management activities to manage the overall program execution within scope and financials (program budget), focused on enhancing the NA customer service CRM platforms, tools, customer and contact center agent facing digital channels including voice, chat, SMS, web, and mobile, and associated operational customer service processes with the integration and implementation of AI and business process automations. This role serves as a bridge between the ICT technology and business systems management teams, 3rd Party technology and solution partners, and the Clients Customer Care Business Development, Customer Enhancement, Business Operations, and other Parts & Services business stakeholder teams, ensuring all project use cases are delivered on time, within scope, and aligned to targeted program objectives and KPIs.
Call Center Representative – Physical Therapy Clinic Plymouth Physical Therapy SpecialistsCall Center Representative – Physical Therapy ClinicPlymouth, MIFull timeOur growing physical therapy clinic is looking for a Call Center Representative to be the first point of contact for patients seeking care and support. Our team of licensed therapists and support staff work closely with patients to provide customized treatment plans and exceptional care.
Assistant Manager - Call Center VenteonAssistant Manager - Call CenterTroy, MI$62,000–$70,000 / yearAssist the Contact Center Manager in leading the department ensuring finance institution members consistently receive an elevated level of service through via video, telephone, chat, text messages, emails, etc. You will assist the Call Center Manager in training, coaching and mentoring call center representatives on superior customer service, support, and inside sales of credit union products.
Call Center Representative Four Seasons Kanga RoofCall Center RepresentativeRoseville, MI$18–$22 / hourPart timeWHAT'S REQUIRED?Strong organization and communication skillsAbility to master schedules and details with confidenceAbility to thrive in a high-energy, sometimes noisy environmentCommitment to your team, goals, and clientsProficiency with technology (preferred)ABOUT USSince 2006, the Burkhardt family has been on an inspiring journey to revolutionize the roofing industry by creating a company that truly prioritizes its team, clients, and community. Throughout your shift, you will be immersed in a high-energy, sometimes noisy environment, working closely with your teammates to achieve shared goals and deliver top-notch service.
Customer Experience Specialist - PT Avis Budget GroupCustomer Experience Specialist - PTDetroit, Michigan$17Ability to lift up to 50 pounds, continuously sit, stand, walk, enter, exit, and drive a variety of automobiles in all weather conditions, talk, hear/listen and type. Communicate proactively with premium-level customers via phone, text, email and app to confirm logistics, special requests, and meeting locations.
Customer Service Representative Raza Insurance Agency LlcCustomer Service RepresentativeWayne, MI$15–$17 / hourYou'll be the friendly voice of Raza Insurance, helping our clients with their questions, guiding them through their policies, and ensuring they feel valued and supported. If you have a knack for clear communication, a patient and friendly attitude, and find satisfaction in making someone's day a little easier, you'll fit right in.
RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER Micro CenterRETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERMadison Heights, MIPart timeMaintain the department by ensuring a clean work area, conducting cycle counts, stocking and replenishing product and participating in merchandising activities. Support store operations by maintaining loss prevention awareness, assisting with store office activities and helping to prepare for physical inventory.
Customer Service Specialist MedNational StaffingCustomer Service SpecialistFarmington Hills, MIIf you're passionate about providing outstanding customer service and making a difference in patients' healthcare experiences, we encourage you to apply today! If you have a passion for helping people, thrive in a fast-paced environment, and have experience in healthcare customer service or a call center, we'd love to hear from you!
Customer Service Coordinator MedNational StaffingCustomer Service CoordinatorSylvan Lake, MI$18–$21 / hourQualifications: High school diploma or equivalent Prior experience in customer service or customer call center experience Excellent effective communication skills and the ability to build authentic, collaborative relationships with internal and external partners Demonstrated ability to develop and foster key relationships with customers #ZR. Qualifications: High school diploma or equivalent Prior experience in customer service or customer call center experience Excellent effective communication skills and the ability to build authentic, collaborative relationships with internal and external partners Demonstrated ability to develop and foster key relationships with customers #ZR
Assistant Customer Service Manager 656 KrogerAssistant Customer Service Manager 656Bloomfield Hills, MichiganPractice preventive maintenance by properly inspecting equipment and notifying the appropriate department or store manager of any items in need of repair. Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
NewPatient Service Representative Metro Vein CentersPatient Service RepresentativeDearborn, Michiganpointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]"> About the Role. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs.
Call Center Agent Pinnacle GI PartnersCall Center AgentRochester, MIPinnacle GI Partners participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. To learn more about our Providers and our company please visit https://www.pinnaclegipartners.com . We strive to differentiate our practices with an excellent patient experience, bringing together a remarkable network of skilled physicians with top-notch equipment, facilities, and opportunities to collaborate as professionals.
NewRetail Support Specialist DSIRetail Support SpecialistMadison Heights, MIIn this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.
NewMember Service Agent DFCU FinancialMember Service AgentDearborn, MIAccess multiple applications to provide primary support for all non-branch channels, including DFCU online, mobile banking, DFCU website, phone banking, online account opening, web applications, DFCU Pay, debit/credit cards, and ATM. As a Member Service Agent in our Member Service Center, you'll be the voice of our credit union-delivering friendly, knowledgeable support through phone and digital channels.
Patient Scheduler (Part-Time) - Wyandotte, MI Advanced DermatologyPatient Scheduler (Part-Time) - Wyandotte, MIWyandotte, MIWe are currently seeking candidates with exceptional customer service skills to join our team as a Patient Scheduler in a fast-paced Inbound Call Center environment. Advanced Dermatology and Cosmetic Surgery's mission is to deliver the highest quality patient care and experience in dermatology and aesthetic services.
Member Services Advocate AAA Life Insurance CompanyMember Services AdvocateLivonia, MichiganFull timeAAA Life is seeking to hire a Member Service Advocate that will be responsible for supporting all lines of insurance processing including: generating enrollments, providing exceptional customer service, and performing administrative tasks based upon member inquiries and requests. Responsible for handling member inquiries and providing resolution to problems that may require additional escalation in a way that reflects the Member Experience philosophy of Speed, Accuracy and Style.
Limited Service Spanish Bilingual Call Center Supervisor MaximusLimited Service Spanish Bilingual Call Center SupervisorDetroit, MIFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
NewService Appointment Coordinator Serra Ford Farmington HillsService Appointment CoordinatorFarmington Hills, MichiganFounded in 1973 with a customer-first philosophy, Serra Automotive has grown into a network operating in 8 states with more than 60 dealerships, representing 27 automotive brands and employing over 3,600 people nationwide. Serra Ford Farmington Hills is seeking an energetic and customer-focused Service Appointment Coordinator to join our fast-paced Service team.
Contractor- Patient Recruitment Specialist (East Coast, U.S.) Profound ResearchContractor- Patient Recruitment Specialist (East Coast, U.S.)Detroit, MichiganBroad Organizational Exposure: Gain visibility across the full lifecycle of clinical research – from study startup through closeout – working cross-functionally with clinical, finance, and operations teams. Whether you’re looking to build on prior clinical research experience or take the next step into the field, this is an opportunity to contribute to meaningful work with a growing organization that values strong communication, follow-through, and patient-centered service.
NewContact Center Supervisor II ITWContact Center Supervisor IITroy, MichiganThe National Contact Center Supervisor serves as the first level of escalation for customer concerns and works closely with the National Contact Center Manager to execute strategic customer experience initiatives, improve service delivery, and enhance operational effectiveness. The National Contact Center Supervisor is responsible for the day-to-day leadership, coaching, development, and performance management of a team of Customer Service Representatives (CSRs) who serve as the primary point of contact for customers, nationwide.