60 Results for

Customer Care Jobs in Cascade, MI

Jobs

New!

Grand Rapids, MI4 days ago

$14.73–$15.23 Per Hour

Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

New!

Caledonia, MIToday

The position requires 1-3 years of customer service experience, strong technical skills, and a property and casualty license (training provided if needed). This hybrid role involves providing exceptional service, resolving policy questions, billing issues, and offering solutions within compliance guidelines.

Grand Rapids, MI30+ days ago

Remote

Full-time

We’re more than just an insurance agency—we’re a people-focused, technology-driven, and growth-minded team dedicated to helping working families protect what matters most. From guiding policyholders to answering questions with clarity, you’ll ensure every client feels supported, confident, and empowered.

Grandville, MI30+ days ago

Full-time

What You'll Be Doing: Connecting with Customers: You'll be the friendly voice on the phone and the helpful hand via email, assisting customers with scheduling deliveries, answering questions, and resolving any post-delivery concerns. Problem-Solving Pro: You'll use your detective skills to get to the heart of customer issues, finding creative solutions and alternatives to leave them smiling.

Portland, MI16 days ago

$40,000–$60,000 Per Year

Insurance licensing (Property & Casualty) preferred, or willingness to complete required licensing (Licensing support is available; required licenses must be obtained within 30 days of hire). Youll interact with customers by phone and in person, handle service requests, update records, and work closely with the team to ensure excellent service.

Grand Rapids, Michigan25 days ago

This position works closely with the Quality Operations Team, Quality Systems Team and other internal department Managers and Supervisors at Praxis to assure compliance with regulatory and customer requirements. Works to improve the effectiveness of the quality management system through the use of the quality policy, quality objectives, audit results, analysis of data, corrective and preventive actions.

Grand Rapids, MI30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

Grand Rapids, MI13 days ago

We are looking for a Customer Service Representative (CSR) who will engage with our customers, provide exceptional service, and ideally has some purchasing or inventory management knowledge. • Maintain a high level of professionalism with customers demonstrating excellent customer service.

New!

Grand Rapids, MI1 day ago

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

Grand Rapids, Michigan30+ days ago

Remote

The Customer Service Representative supports clients throughout the travel planning process by assisting with inquiries, reservations support, and general customer service needs. We are expanding our team and seeking a Customer Service Representative who enjoys helping people, solving problems, and providing excellent service in a remote environment.

Grandville, MI30+ days ago

$50,000–$70,000 Per Year

The Farmers Insurance Ben Smith Agency is part of one of the leading insurance organizations in the country, consistently recognized for strength, stability, and customer trust. The CSR is often the first point of contact for our clients and plays a vital role in maintaining our reputation as a customer-focused, top-tier insurance agency.

New!

Grand Rapids, MIToday

We are seeking a Customer Service Representative to deliver exceptional customer service and engage effectively with clients. Ensure accurate order entry and follow up on missing information and open orders.

Wayland, MI30+ days ago

Full-time

In order to excel at this role, you need strong verbal and written communication, strong attention to detail and organization skills, along with the ability to build relationships, follow instructions, learn new tasks, and follow-up. You will assist customers with their banking needs, including processing transactions, managing accounts, referring to affiliates, and other general office and banking tasks.

Grand Rapids, Michigan10 days ago

The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities.

New!

Caledonia, MIToday

$35,000–$50,000 Per Year

Located in Caledonia, MI, the team helps clients with auto, home, life insurance, and retirement planning, emphasizing exceptional service and community support. The agency values teamwork, work-life balance, and professional growth, providing a supportive environment where driven individuals can advance.

Grand Rapids, MI16 days ago

$35,000–$55,000 Per Year

This role is much more than answering phones youll play a key role in protecting our customers, supporting our sales team, and creating an exceptional client experience from start to finish. Develop and strengthen referral relationships with Real Estate Agents, Mortgage Lenders, Title Companies, and other local business partners.

New!

Grand Rapids, MIToday

Responsibilities include addressing inquiries via phone, digital, and in person, checking in students, resolving account issues, maintaining cleanliness, updating promotional displays, and supporting snack area operations. Join a team dedicated to delivering exceptional customer service, fostering a culture of integrity, compassion, and celebration, and making a meaningful impact in children’s lives through swimming education.

New!

Wayland, MIToday

$18–$20.29 Per Hour

Ideal candidates will have at least one year of office support or customer service experience, strong communication skills, proficiency in MS Office, attention to detail, and the ability to multi-task in a fast-paced environment. Primary duties include facilitating vehicle releases from body shops and other locations, providing solutions, and ensuring a positive customer experience.

New!

Grand Rapids, MIToday

Ensure high-quality customer experiences, process orders, provide product support, and coordinate service requests such as billing and claims. Skills include strong communication, tact in handling diverse situations, with retail or sales experience preferred.

New!

Grand Rapids, MIToday

Join a diverse, inclusive environment that values teamwork, individual growth, and employee ownership, fostering a collaborative culture focused on making a positive impact and supporting your career goals. Skills required include strong communication, tactful handling of diverse situations, and retail or counter sales experience preferred.

New!

Grand Rapids, MIToday

Responsibilities include addressing inquiries via phone, digital, and in person, checking in students, resolving account issues, maintaining cleanliness, updating displays, monitoring the Snack Shack, and acting as a school ambassador. This role offers paid training, flexible scheduling, and opportunities to make a meaningful impact in a fun, tropical-themed environment dedicated to teaching water safety and confidence.

Jenison, Michigan30+ days ago

$13.75–$14.75

If you have no work experience at all or have experience as a: cook, cashier, dishwasher, server, custodian, or greeter and have a great work ethic, positive attitude, and engaging personality we would love the opportunity to talk with you! We are committed to ensuring our employees receive proper training in order to provide excellent customer service to our customers on every visit.

New!

Grand Rapids, MI5 days ago

PRIMARY PURPOSE:Maintain effective customer relations through prompt and efficient service, exercising judgment necessary to process customer orders, work with customers on forecast accuracy, and schedule delivery. QualificationS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Self motivated with strong drive to achieve results.

New!

Grand Rapids, MIToday

The role requires strong communication, organization, and problem-solving skills, with a focus on building positive relationships with customers, vendors, and internal teams. Applicants should have at least 1 year of customer service experience, a high school diploma or GED, and be able to work independently in an office environment.

Grand Rapids, MI18 days ago

Join the dynamic team at Community Automotive Repair in Grand Rapids as a full-time Customer Service Specialist, where you will play a vital role in enhancing our guest services and ensuring exceptional customer service. Excellent interpersonal and communication skills will also be key in delivering top-notch guest services and customer support, helping create a positive experience for every client.

Grand Rapids, MI24 days ago

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers.

Grand Rapids, MI30+ days ago

Full-time

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. you play an essential role by providing personalized eyecare through supporting your trusted community of doctors and knowledgeable teams who help our patients see, look, and be their best.

New!

Grand Rapids, MI5 days ago

Part-time

Grand Rapids, MI30+ days ago

$18–$19 Per Hour

Arrow Staffing is hiring for an established leader in the architectural signage industry, our company specializes in developing innovative interior and exterior wayfinding systems for commercial and government clients nationwide. We are seeking a Customer Service Account Representative to deliver exceptional support to clients, in-house and outside sales teams, and production staff to ensure smooth fulfillment of quotes and orders.

Holland, MI25 days ago

Remote

$65,000–$70,000 Per Year

Our representatives meet remotely with individuals who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers. Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting).

Wyoming, MI30+ days ago

$17–$19 Per Hour

Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat). We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training).

Grand Rapids, Michigan30+ days ago

Passenger Service Agent provides all required passenger/customer services as contracted by the customer to include, but not be limited to, reservations, ticketing, baggage processing, terminal/gate check-in, jet way operation, greeting arriving passengers, handling of VIPs, providing special passenger assistance, handling customer complaints and other duties as assigned. Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance.

GRANDVILLE, MI30+ days ago

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). + Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

GRAND RAPIDS, MI30+ days ago

Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

HOLLAND, MI30+ days ago

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Grand Rapids, MI30+ days ago

As a public transportation organization headquartered in Grand Rapids, Michigan, The Rapid provides safe, reliable, and accessible transit services throughout Grand Rapids, East Grand Rapids, Grandville, Kentwood, Walker, and Wyoming. In this customer-facing role, you will help ensure positive rider experiences by delivering accurate information, assisting with fare media sales, supporting trip planning, and responding to customer inquiries, compliments, and concerns with professionalism and care.

New!

Holland, Michigan5 days ago

$17–$21 Per Hour

Supportive Services provided to participants:These services include vacuuming, light dusting, dishes, laundry, cleaning participant occupied spaces, garbage disposal, and support preparation for home pest treatment services. Working primarily one-on-one in participants’ homes and in the day center, you’ll play an important role in supporting independence, dignity, and overall well-being through thoughtful, reliable service.

Grand Rapids, Michigan28 days ago

Remote

LJ Horizons is a client-centered organization focused on coordinating personalized experiences with a high level of care and attention to detail. LJ Horizons is seeking a Customer Support Coordinator (Remote) to help manage client communication and coordination in a remote setting.

Comstock Park, MI28 days ago

Depending on the level you are in, your responsibilities can also range from efficiently processing routine financial transactions for our customers such as deposits, withdrawals, checks, and loan payments to opening bank accounts for individuals and businesses to being the "go to" banker for your customers where you ask questions and listen for cues to be able to provide banking (and possibly lending) solutions that meet their unique needs. Familiarity with or the ability to learn banking software and tools is crucial as you will efficiently process routine financial transactions like deposits and withdrawals, manage cash drawers, and ensure compliance with security protocols.

Grand Rapids, Michigan30+ days ago

Remote

This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. Ensures donor requests are carried out (opt out of calling list, don’t contact for a period of time, prefers to only receive text messages, etc.) by making the appropriate request and following up to ensure completion.

Grand Rapids, Michigan18 days ago

Remote

Grand Rapids, Michigan30+ days ago

Remote

Grand Rapids, Michigan11 days ago

Remote

Grand Rapids, Michigan30+ days ago

Remote

Grand Rapids, MI30+ days ago

We provide services like contact center support, bookkeeping, and back-office operations to help credit unions better serve their members. In this role, you'll be the friendly voice members rely on-providing answers, resolving issues, and creating a positive experience with every interaction.

Grand Rapids, MI30+ days ago

Grand Rapids, MI16 days ago

$35,000–$55,000 Per Year

Our Farmers Insurance Agency is searching for a driven, positive, and people-focused Customer Service Representative who wants more than just a job. Build relationships with local real estate agents, lenders, title companies, and community partners.

New!

Grand Rapids, MIToday

This full-time or part-time on-site role involves answering calls, scheduling new patient evaluations, managing cancellations and insurance inquiries, and routing clinical questions. We are seeking a friendly, organized Patient Access Agent to join our centralized call center supporting 12 outpatient physical therapy clinics.

Grand Rapids, MI12 days ago

$31,000–$75,000

If you’re hungry, driven, and ready to build a career where your effort equals your paycheck, you’ll fit right in here. No Experience or experience - in sales, call centers, or customer service —we’ll train the right hustlers.

Byron Center, MI30+ days ago

BathWorks is a local West Michigan company specializing in Jacuzzi bath remodels, and we're growing fast. We're looking for motivated, competitive people who are ready to build a career in sales and earn what they're worth.

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Customer Care Jobs in Cascade, MI

Retail Customer Experience Coordinator Marshalls

Customer Care Representative (Hybrid - Caledonia, MI) Farmers Insurance Group

Customer Care Representative - WFH Spade Recruiting

Customer Care Specialist (CCC - Grandville) The Highland River Group

Customer Service Representative - Entry Level - Portland, MI Emily Smith Farmers Insurance

Quality Manager - Customer Care & Quality Control Lab Praxis Packaging

Spanish Bilingual Limited Service Customer Service Representative Maximus

Customer Service Representative Shively Diversified Management Services

Customer Service Representative U-Haul

Customer Service Representative – Travel Agency Remote Careers

Customer Service Representative Benjamin Smith-Farmers Insurance Agency

Customer Service Representative SHIVELY DIVERSIFIED MANAGEMENT SERVICES, LLC

Customer Service Representative (Teller) UNITED BANK OF MICHIGAN GROUP

Customer Service Representative Gallagher

Customer Service Representative - State Farm Agent Team Member State Farm

Customer Service Representative Ryan Underhill Farmers Insurance

Front Desk / Customer Service Representative Part Time Goldfish Swim School

Customer Service Representative Copart

Customer Service Representative Graybar

Customer Service Representative Graybar Electric Company

Front Desk / Customer Service Representative Full Time Goldfish Swim School

Customer Service Representative 7-Eleven

Customer Service Representative Grand Traverse Container

Customer Service Representative- Builder Sales Daikin

Customer Service Specialist Community Automotive Repair

Customer Experience Representative - Grand Rapids Airport Enterprise Holdings

Eyewear Customer Service/Sales Advisor MyEyeDr.

Eyewear Customer Service/Sales Advisor Part Time MyEyeDr.

Customer Service Arrow Staffing Services

Remote Customer Service/Sales Representative Agent Alliance

Customer Service Delivery Advocate Carvana

GRR Customer Service Agent Swissport International AG

Customer Service Associate Walgreens

Pharmacy Customer Service Associate Walgreens

Customer Service Associate - Temporary Walgreens

Customer Experience Specialist The Rapid

Housekeeper - Home Care Brio Living Services

Customer Support Coordinator Ljhorizons

Branch Banker Mercantile Bank

Call Center Agent - MI - Full-Time - M-Th 8a-4:30 and alternating Fri. 8a-4:30p / Sat. 9a-1p Versiti, Inc.

Call Center Agent - MI - Full-Time - M-TH 11:30a - 8p and alternating Fri's 8a-4:30p / Sat's 9a-1p Versiti, Inc.

Call Center Agent - MI - FT - M-Th 8a - 4:30p and alternating Fri's 8a-4:30p / Sat's 9a-1p Versiti, Inc.

Call Center Agent - MI - Part-Time - M-TH 3-8pm and alternating Fri 8-1pm / Sat 9-1pm Versiti, Inc.

Call Center Agent - MI - Full-Time - M-Th 11:30a - 8p and alternating Fridays 8a - 4:30p / Saturdays 9a-1p Versiti, Inc.

Call Center Representative CU*Answers, Inc.

Call Center Representative Xtend

Client Experience Specialist Ryan Underhill Farmers Insurance

Patient Access Agent - Centralized Call Center U.S. Physical Therapy

Outbound Call Center Marketing Representative Top Home Improvements

Call Center Sales Representative BathWorks Michigan

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