Customer Care Representative - Customer Care Hard Rock Cafe International IncCustomer Care Representative - Customer CareHollywood, FLResponsibilities: Answering inbound telephone calls in a skills-based environment where transactions range from call transfers to in-room work order requests, to complex hotel, dining, event and entertainment reservations for VIP customers. We and our third party service providers also use clear GIFs in HTML e-mails to our customers, to help us track e-mail response rates, identify when our e-mails are viewed, and track whether our e-mails are forwarded.
Customer Service/Call Center Manager Morgan White GroupCustomer Service/Call Center ManagerMiami, FLFull timeMinimum of one-year experience in a supervisory or training position; 3-5 years of supervisory experience in customer service or other service industry preferred. Miami Requirements include:Bilingual (Spanish & English) WORKING ENVIRONMENT: Must be able to perform in a very high paced environment while multi-tasking or handling interruptions.
NewCustomer Care Representative (Specialty Service) Farmers Insurance GroupCustomer Care Representative (Specialty Service)FL, FLRemote$22.89–$24.35 / hourThroughout this paid training, you'll experience a blend of instructor led skills training, peer mentoring, and coaching in a live, real-world environment designed to ease you into live work with our agents and/or customers. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.
Customer Care Specialist KalorikCustomer Care SpecialistMiami, FloridaWe rely on you to actively listen to our customers by utilizing your customer service experience, care, and creativity to meet their needs and deliver a world-class experience across every interaction you have with them, whether that is via chat, customer portals, email, phone, or social media. Acts as an advocate to resolve customer inquiries submitted via chat, customer portals, email, phone, social media, and document in Freshdesk, ERP/CRM systems in a timely manner.
Customer Care Coordinator CselitegetawaysCustomer Care CoordinatorMiami, FloridaIn this role, you will assist clients with coordination, updates, and general support, helping ensure as smooth and positive experience - especially for those preparing for upcoming trips and experiences. Follow up with clients prior to departure to ensure they feel prepared.
NewCustomer Care Consultant Toll Brothers IncCustomer Care ConsultantBoca Raton, FLThis role oversees work orders, schedules homeowner/trade appointments, and processes purchase orders while supporting quality improvements and contributing to customer satisfaction metrics to enhance the overall homeowner experience. The Customer Care Consultant provides "Tier Two", second-level support for homeowner service requests,managing and resolving issues through virtual sessions, artifacts, or coordination with onsite teams within their region.
Manager, Airport Customer Care - Miami MIA (Miami, FL, US) American AirlinesManager, Airport Customer Care - Miami MIA (Miami, FL, US)Miami, FLOur 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey?
Security Officer Community Customer Care Allied UniversalSecurity Officer Community Customer CareDelray Beach, FLAs an Unarmed Patrol Officer in a healthcare setting, you will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, and support a welcoming environment for patients, visitors, and staff. Conduct regular and random unarmed patrols of community buildings, parking areas, walkways, common areas, and perimeter locations; working conditions may vary throughout the property.
Director Customer Care, Operational Excellence The Farmer's DogDirector Customer Care, Operational ExcellenceBoca Raton, FLLead the team that supports capacity, workforce management, forecasting and planning activities including employee schedules to cover short, medium, and long-term strategy to meet service level and saturation goals supporting various levels of leadership and stakeholders. We're starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers' doors.
Quick -Air Logistics Healthcare Customer Care Specialist Kuehne + Nagel International AGQuick -Air Logistics Healthcare Customer Care SpecialistDoral, FLAs an Air Logistics Healthcare Customer Care Specialist, you will support QuickSTAT clients throughout every phase of the shipment process, with a focus on time-critical and temperature-controlled healthcare consignments. You will coordinate bookings, monitor shipments in transit, communicate proactively with clients, and work across internal teams to ensure shipments are handled accurately and in accordance with established procedures.
Customer Care & Dispute Specialist Schindler Holding LtdCustomer Care & Dispute SpecialistMiami, FLThe primary goal is to investigate root causes within the site (Sales, Field Operations, Contract Management, Local Finance) and drive them to a resolution to ensure timely cash flow and minimize DSO (Days Sales Outstanding), as well as ensure customer satisfaction. Cross-Functional Collaboration: with Field Operations, Sales, Contract Management, Fulfillment and Lo-cal Finance to gather necessary evidence to approve or reject customer claims, or to agree on timely reso-lution when it comes to commercial or technical issues, where the FO (Field Operations) is accountable for.
Customer Care Agent - Mon-Fri 8:00 AM - 5:00 PM VRC CompaniesCustomer Care Agent - Mon-Fri 8:00 AM - 5:00 PMMiami Gardens, FL$21–$23 / hourAs part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process. Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts.
Customer Care Agent Vital Records ControlCustomer Care AgentMiami, FL$21–$23 / hourData entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Competencies: Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.
Quick Air Logistics Healthcare Customer Care Specialist Kuehne + Nagel International AGQuick Air Logistics Healthcare Customer Care SpecialistDoral, FLTo assist in providing clients with continuous status notifications and performing the necessary follow-up's (which includes relaying details pertaining to flight and customs delays, proof of deliveries, additional charges, resolutions, etc). Processing of consignment orders from clients via email, telephone and via Quick's online booking portal Quickonline, (which includes routing, classifying of service type, establishing a deadline and printing the job order.
NewClinical Customer Care Staff Pharmacist , Amazon Pharmacy Amazon.com IncClinical Customer Care Staff Pharmacist , Amazon PharmacyFlorida, FLWe have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world"s safest and fastest online pharmacy. The following list represents potential duties that may be required: Maintain comprehensive customer profiles including current and past medical history, clinical and laboratory data, and concurrent medications (including over-the counter and home remedies).
Customer Care Supervisor DentaquestCustomer Care SupervisorDoral, FloridaJOB SUMMARY: Provide appropriate leadership and supervision to the Customer Service staff to ensure expectations of the health plans are met by monitoring daily, weekly and monthly phone statistics, facilitating resolution and resolving internal and external complaints and issues. Maintains relations among staff members and other departments as well as determines appropriated staffing and optimal utilization of resources in accordance with targeted metrics.
Receptionist / Customer Care Coordinator Affinity Management ServicesReceptionist / Customer Care CoordinatorDoral, FL$18–$19 / hourThis role is responsible for providing a professional and welcoming experience to all guests while supporting Customer Care operations through the management of emails and cases within Dynamics. The Receptionist / Customer Care Coordinator serves as the first point of contact for residents, visitors, vendors, and employees.
Customer Care Associate Bomnin Automotive GroupCustomer Care AssociateMiami, FloridaThis multifaceted role involves receptionist, business development center (BDC), scanning of service RO’s and cashier responsibilities, all within a comfortable office setting. Position Overview: As a Customer Care Associate at Bomnin Automotive, you will be the initial point of contact for customers, ensuring their experience is exceptional throughout their journey.
NewService Customer Care Rep Crown Equipment CorporationService Customer Care RepPompano Beach, FLProcess incoming calls from both Crown customers and Service Technicians. Good communication, organizational, math and computer skills.
Customer Care Representative Equiti US LLCCustomer Care RepresentativeFLPurpose of Role: The Customer Care Representative serves as the first point of contact for clients and plays a pivotal role in delivering exceptional customer experiences. This role is responsible for answering all incoming calls and emails, providing accurate and timely responses to customer inquiries, and resolving issues efficiently.