In-station and On-platform Customer Service Associates Keolis AmericaIn-station and On-platform Customer Service AssociatesBoston, MassachusettsAs a fully onâsite member of the Keolis MBTA Commuter Rail team, you’ll be on your feet in stations and on platforms, giving realâtime travel information, directing crowds, supporting during delays and special events, and keeping passengers moving safely in all types of weather. We’re looking for people who stay calm when everyone else is stressed, communicate clearly to individuals and large groups, and juggle multiple urgent requests at once.
Critical Care Advanced Practice Provider Per Diem Day/Night Beth Israel Lahey HealthCritical Care Advanced Practice Provider Per Diem Day/NightNeedham, Massachusetts$56.25–$91.83 / hourJob Summary: Reporting to the SVP/Chief Nursing Officer or Designee and the Medical Director of the Intensive Care Unit (ICU) the APP serves as a key clinical provider and team member in the treatment and management of Intensive Care Unit patients. Demonstrated analytical abilities and strong interpretative skills for integrating information from the patient history, physical exam and diagnostic data to be able to formulate a differential diagnosis and subsequent treatment plan for patients in both elective and emergent situations.
Remote Pharmacy Care Coordinator, MA Contract to Perm Evergreen Nephrology LLCRemote Pharmacy Care Coordinator, MA Contract to PermMARemote$19–$23 / hourThis program connects patients with a specialized mail-order pharmacy that provides pre-sorted, multi-dose medication packaging (pill packs) along with proactive refill management and periodic care team check-ins, helping ensure patients stay on track with complex medication schedules. Some responsibilities may vary based on specific patient programs, but this role''s primary duties include the following: Conduct high-volume outbound telephone outreach to patients to introduce Evergreen''s pharmacy service, establish rapport and trust, and guide patients through enrollment.
Physical Therapist II-Acute Care Lahey Hospital and Medical CenterPhysical Therapist II-Acute CareBoston, MA$42.12–$58.98 / hourPhysical Therapists have the opportunity to treat a wide variety of medically-complex patients in medical/surgical specialties, including cardiac medicine, cardiac surgery, general surgery, medicine, orthopedics/trauma, neurology, neurosurgery, vascular surgery, organ transplant, oncology, geriatric medicine and ICUs. The Inpatient Rehabilitation Service at Beth Israel Deaconess Medical Center is comprised of more than 60 PTs, and OTs who work collaboratively to provide the highest quality of rehabilitative care at this Harvard-affiliated Level I Trauma Center.
Primary Care HCA Administrative Associate Lahey Hospital and Medical CenterPrimary Care HCA Administrative AssociateBoston, MA$22.71–$30.57 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Performs various administrative functions to support operations, resolve problems and answer detailed questions, requiring in-depth knowledge of departmental programs, operations and services and hospital policies and procedures.
NP/PA-Urgent Care South Shore HealthNP/PA-Urgent CareWeymouth, MAAdvanced Practice Clinicians (Nurse Practitioners and Physician Assistants) are critical thinking, multitasking and teamwork are essential. Busy urgent care seeking Physician Assistants to be responsible for evaluating and treating patients in the urgent care setting.
Np/Pa-Urgent Care South Shore HealthNp/Pa-Urgent CareWeymouth, MA$107,000–$224,123 / yearResponsibilities if Required: Education if Required: License/Registration/Certification Requirements: ACLS (AHA) Advanced Cardiac Life Support Certification- American Heart Association (AHA) (Including courses offered through SSH), Certified Nurse Practitioner- Board of Registration in Nursing (Massachusetts). Advanced Practice Clinicians (Nurse Practitioners and Physician Assistants) are critical thinking, multitasking and teamwork are essential.
Nurse Residency- Klarman 8- Cardiac Intermediate Care- 36hr Rotating Lahey Hospital and Medical CenterNurse Residency- Klarman 8- Cardiac Intermediate Care- 36hr RotatingBoston, MA$38–$98.19 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. The patient population consists of decompensated heart failure, complex arrhythmias, myocardial infarctions, and post-procedural patients, including structural heart procedures, percutaneous coronary intervention (PCI), electrophysiology procedures, etc.
Managed Care Coordinator - (Referrals) Gastroenterology Lahey Hospital and Medical CenterManaged Care Coordinator - (Referrals) GastroenterologyPlymouth, MA$22.50–$30.28 / hourJob Description: Essential Responsibilities: Work collaboratively with APG PCPs, patients and practice support staff to coordinate, and process all specialty care managed care referral authorization requests in compliance with APG's, BIDMC's and BIDPO's contractual rules and agreements for multiple managed care insurance payers. Managed Care Coordinator and Practice Manager initiate and process managed care insurance referral requests for patients of the practice, while maintaining a strong focus on patient-centered care, timeliness, quality, and accuracy.
Medical Assistant - Primary Care - Cambridge Lahey Hospital and Medical CenterMedical Assistant - Primary Care - CambridgeCambridge, MA$21–$28.26 / hourAssists patient over the course of their visit: facilitates timely flow and informs patient and provider of any delay in a timely manner, engages with patient on visit reason, updates medication and allergy lists, reviews screening questions (i.e. PHQ-9), acts as liaison between patient and practice staff to ensure optimal flow and service delivery. Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Youth: 6 months to 16 years, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 - over.
Acute Care Speech-Language Pathologist Lahey Hospital and Medical CenterAcute Care Speech-Language PathologistBoston, MA$42.12–$58.98 / hourPerform all teaching responsibilities including but not limited to: teaching patients and families, residents, nurses & other hospital staff; Providing clinical instruction to graduate students; Orienting support staff; Preparing and presenting clinical in-services, and providing interdepartmental & external in-service educational lectures. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving.
Acute Care Speech-Language Pathologist - Per Diem Lahey Hospital and Medical CenterAcute Care Speech-Language Pathologist - Per DiemBoston, MA$42.12–$58.98 / hourPerform all teaching responsibilities including but not limited to: teaching patients and families, residents, nurses & other hospital staff; Providing clinical instruction to graduate students; Orienting support staff; Preparing and presenting clinical in-services, and providing interdepartmental & external in-service educational lectures. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving.
Managed Care Coordinator Pulmonary Medicine Lahey Hospital and Medical CenterManaged Care Coordinator Pulmonary MedicinePlymouth, MA$22.50–$30.28 / hourJob Description: Essential Responsibilities: Work collaboratively with APG PCPs, patients and practice support staff to coordinate, and process all specialty care managed care referral authorization requests in compliance with APG's, BIDMC's and BIDPO's contractual rules and agreements for multiple managed care insurance payers. Managed Care Coordinator and Practice Manager initiate and process managed care insurance referral requests for patients of the practice, while maintaining a strong focus on patient-centered care, timeliness, quality, and accuracy.
Clinical Research Coordinator II- Critical Care Lahey Hospital and Medical CenterClinical Research Coordinator II- Critical CareBurlington, MA$23.08–$28.85 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. This role provides the opportunity to develop clinical skills and research knowledge while working directly with patients, physicians, and experienced mentors in a dynamic healthcare setting.
Medical Assistant II Milton Landing Primary Care Lahey Hospital and Medical CenterMedical Assistant II Milton Landing Primary CareMilton, MA$22.05–$29.68 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Youth: 6 months to 16 years, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.
Registration and Scheduling Specialist Lynnfield Primary Care Lahey Hospital and Medical CenterRegistration and Scheduling Specialist Lynnfield Primary Carelynnfield, MA$20–$26.92 / hourUnder general supervision of the department supervisor and/or manager, and following established procedures, performs a variety of tasks associated with the registration, scheduling, and collection of critical billing information for patients utilizing the clinic. Skills, Knowledge & Abilities: Strong customer service skills, strong PC skills, effective written and verbal communication skills, ability to multi-task.
VP, Specialty Care Operations Lahey Hospital and Medical CenterVP, Specialty Care OperationsCambridge, MA$230,000–$290,000 / yearRequired Qualifications: Bachelor''s degree required and Master''s degree preferred but not required, or at least 10+ years of significant and graduated leadership responsibility, including clinical operations and financial management, preferably at a senior level in a large, geographically distributed multi-specialty practice network within an employed physician group or integrated health system. This includes quality, safety, patient experience, colleague engagement, clinical program development, budgeting and financial management, career development and performance management of administrative staff and clinicians across more than 50 practices spanning 30+ clinical specialties across multiple regions and care settings.
Medical Assistant, Express Care Mass General BrighamMedical Assistant, Express CareBrookline, MassachusettsSince Express Care is a 7-day-per-week operation that delivers care during the day, evening, weekends, and holidays, the schedule for this role will require 2 on-call shifts per 4-week scheduling period, weekend, holiday coverage and the flexibility to work overtime as needed. -Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.
Sr. Manager, Customer Success - East Sprinklr IncSr. Manager, Customer Success - EastBoston, MA$134,000–$223,000 / yearSprinklr's unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world's leading enterprise brands.
Practice Assistant -Per Diem-Metro Boston Region Primary Care Lahey Hospital and Medical CenterPractice Assistant -Per Diem-Metro Boston Region Primary CareJamaica Plain, MA$20–$26.92 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.