Call Center/Outreach Center Coordinator CbCall Center/Outreach Center CoordinatorBurbank, CaliforniaInspired by the groundbreaking work of Joyce Epstein, a renowned expert in family engagement, PEBSAF's comprehensive virtual parent workshops provide a wealth of resources and guidance on a wide range of topics, from effective communication strategies to homework support and navigating the school curriculum. Recognizing the profound impact of parental involvement in a child's educational journey, PEBSAF has made it its mission to bridge the gap between home and school, empowering parents with the knowledge and skills they need to actively support their children's learning.
NewDigital Product Owner II - Omnichannel SCAN Health PlanDigital Product Owner II - OmnichannelLong Beach, CaliforniaThis role serves as the product owner for conversational and intelligent interaction capabilities, partnering closely with Member Services, Operations, Digital Experience, and Technology teams to design, implement, and continuously improve how AI technologies support service delivery, workforce effectiveness, and customer experience outcomes. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Admissions Team Lead - Patient Access Contact Center - Specialty Clinics - Full-Time, On-Site, Days Cedars-Sinai Medical CenterAdmissions Team Lead - Patient Access Contact Center - Specialty Clinics - Full-Time, On-Site, DaysLos Angeles, CAEnsures registrations are worked according to established policies and procedures to meet data quality goals, comply with department procedures and policies, optimize point of service cash collections and cash flow, and provide efficient and appropriate utilization of resources. Four (4) years of healthcare experience working in Patient Access, Registration, Financial Clearance, Scheduling, or Revenue Cycle related roles, preferably with the department of Cedars-Sinai health system required.
Concierge Advocate-Bilingual Required (Cantonese or Mandarin) SHPCA SCAN Health PlanConcierge Advocate-Bilingual Required (Cantonese or Mandarin)Long Beach, California$20–$23 / hourThe remainder of their time will be associated with other tasks, including: Following-up on pending member issues Performing research to resolve a member’s issue Performing proactive outreach to members Performing hand-offs amongst team members regarding resolving member issues Coordinating issue resolution between internal and external stakeholders. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Concierge Advocate-Bilingual Required (Cantonese or Mandarin) SCAN Health PlanConcierge Advocate-Bilingual Required (Cantonese or Mandarin)Long Beach, CaliforniaThe remainder of their time will be associated with other tasks, including: Following-up on pending member issues Performing research to resolve a member’s issue Performing proactive outreach to members Performing hand-offs amongst team members regarding resolving member issues Coordinating issue resolution between internal and external stakeholders. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
NewOmbudsman Specialist AmpcusOmbudsman SpecialistLakewood, CADesired Education, Work Experience and Competencies Completion of a bachelor's degree in business or communications and a minimum of 6 years of relevant experience in a correspondence or contact center environment or an equivalent combination of training and experience related to the duties of the position. Ensures all service levels to escalating agencies are met, ensuring quality and content of response, providing thorough and actionable feedback for process improvement to Consumer Care Managers and contact centers.
Manager, Patient Service Center AltaMedManager, Patient Service CenterCommerce, CA$83,478.29–$104,347.86 / yearThe Patient Service Center Manager plays a critical role in planning and executing AltaMed's Centralized Patient Service Center as well as working with Human Resources staff to recruit, interview, hire, and employ an appropriate number of employees. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
P&C LICENSED ONLY FARMERS WORKPLACE SOLUTIONS Farmers Group, Inc.P&C LICENSED ONLY FARMERS WORKPLACE SOLUTIONSLos Angeles, CARemote$22.89–$24.35 / hourYou will be the first point of contact for our customers, supporting inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews. Participants are expected to keep their cameras and audio on throughout the session, wear business-casual attire, and attend all scheduled training days.