Customer Care Specialist Erie InsuranceCustomer Care SpecialistErie, PAFull timeAdditional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year. Reviews, processes and responds to general inquiries from Customer Care, Policyholders and Agents involving billing and policy coverage, nonpayment cancellations, coverage reinstatement due to nonpayment, and policy changes within guidelines.
Customer Care Manager Zurn Elkay Water SolutionsCustomer Care ManagerErie, PennsylvaniaWith a strong emphasis on people leadership and customer-centric execution , the Operations Center Manager leverages AI, analytics, and continuous improvement methods to reduce friction for customers, eliminate waste, improve responsiveness, and create scalable operating models that support growth. The Customer Experience Manager is a senior people leader accountable for delivering an exceptional end-to-end customer experience through multiple teams delivering superior customer support and improving ease of doing business for our representatives and customers.
Customer Care Manager Zurn Elkay Water Solutions CorpCustomer Care ManagerErie, PAWith a strong emphasis on people leadership and customer-centric execution, the Operations Center Manager leverages AI, analytics, and continuous improvement methods to reduce friction for customers, eliminate waste, improve responsiveness, and create scalable operating models that support growth. The Customer Experience Manager is a senior people leader accountable for delivering an exceptional end-to-end customer experience through multiple teams delivering superior customer support and improving ease of doing business for our representatives and customers.
Patient Care Coordinator Mobility Ideal Health CarePatient Care CoordinatorErie, PAWork includes: 1) ensuring the patient is checked in/out for care; 2) collecting and entering demographic and financial data in the patient's medical record; 3) gathering/validating insurance information using routine methods, scheduling patient appointments; 4) collecting co-pays, co-insurance, and prior balances; 5) obtaining and processing of referrals, authorizations, and pre-certifications for patients; and 6) working with patients to ensure the patient's needs are fulfilled and determining insurance benefit coverage for prescribed items. Work requires critical thinking, hearing the patient''s needs, meeting those needs by offering multiple options and solutions, knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, and knowledge of medical terminology and the patient intake process.
Patient Care Coordinator Mobility Ideal HealthPatient Care CoordinatorErie, PennsylvaniaWork includes: 1) ensuring the patient is checked in/out for care; 2) collecting and entering demographic and financial data in the patient’s medical record; 3) gathering/validating insurance information using routine methods, scheduling patient appointments; 4) collecting co-pays, co-insurance, and prior balances; 5) obtaining and processing of referrals, authorizations, and pre-certifications for patients; and 6) working with patients to ensure the patient’s needs are fulfilled and determining insurance benefit coverage for prescribed items. Work requires critical thinking, hearing the patient's needs, meeting those needs by offering multiple options and solutions, knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, and knowledge of medical terminology and the patient intake process.
Store Customer Service Specialist Sherwin-Williams CoStore Customer Service SpecialistErie, PAThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Patient Care Technician -PCT Fresenius Medical CarePatient Care Technician -PCTVenango, PennsylvaniaAssist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).
Customer Service Associate - Temporary Walgreen CoCustomer Service Associate - TemporaryErie, PA$15–$17.50 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Customer Service Associate Walgreen CoCustomer Service AssociateErie, PA$15–$17.50 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Personal Care Specialist Part Time Green Thumb Industries IncPersonal Care Specialist Part TimeErie, PAComplete duties at assigned workstations, as determined by management, during scheduled shifts including: Front of House: Check In, Sales Floor, POS (Kiosk, In-Store, Pre-Order), Curbside, Roll Thru. Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including daily activities, maintenance, and patient information for any reported issues and/or complaints.
Patient Access Coordinator I - SVH Urgent Care - Erie - Full Time Highmark IncPatient Access Coordinator I - SVH Urgent Care - Erie - Full TimeErie, PAJob Description: GENERAL OVERVIEW: Completes one or more of the following processes (scheduling, pre-registration, financial clearance, authorization and referral validation and pre-serviceability estimations and collections) within Patient Access and creates the first impression of AHN"s services to patients and families and other external customers. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.
NewPatient Access Coordinator I - Primary Care - Corry - Full-time Highmark IncPatient Access Coordinator I - Primary Care - Corry - Full-timePAJob Description: GENERAL OVERVIEW: Completes one or more of the following processes (scheduling, pre-registration, financial clearance, authorization and referral validation and pre-serviceability estimations and collections) within Patient Access and creates the first impression of AHN"s services to patients and families and other external customers. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.