Customer Care Agent Ashley Furniture Industries IncCustomer Care AgentCOLTON, CAAdditionally, Customer Care Agents handle sending time frame communication, managing complex cases, communicating with customers regarding delivery complications at load out, supporting retail store teams, and maintaining proactive customer communication throughout the delivery and recovery journey. These agents manage a demanding multi-channel workload that includes serving as the primary point of contact for all "hot" deliveries-any delivery that was not landed 100% and requires customer recovery.
Customer Care Manager, Vault Collectors Holdings, Inc.Customer Care Manager, VaultSanta Ana, CA$72,438–$95,022 / yearPartner with the Customer Care Manager to collaborate in designing and delivering a seamless customer experience strategy supported by data, brand insights, and technology, to deliver on a customer service experience that is streamlined, optimized, and personalized to the collector experience. Were looking for a Customer Care Manager, Vault to drive the operational strategy of the customer experience, with a focus on enhancing and delivering exceptional customer service at scale.
Senior Supervisor, PSA Customer Care Collectors Holdings, Inc.Senior Supervisor, PSA Customer CareSanta Ana, CA$72,438–$95,022 / yearPartner with the Customer Care Manager to collaborate in designing and delivering a seamless customer experience strategy supported by data, brand insights, and technology, to deliver on a customer service experience that is streamlined, optimized, and personalized to the 'collector' experience. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions.
Senior Customer Care Training Specialist Lead, PSA Collectors Holdings, Inc.Senior Customer Care Training Specialist Lead, PSASanta Ana, CAImprove policies, procedures, and processes through the identification of opportunities for improvement from defined issues considering current procedures; recommend and implement optimal solutions; measure observed improvements, draft documents and reports within PSA Customer Care. As a Senior Customer Care Training Specialist Lead, you will work with people from various departments within Collectors; from Operations to Customer Care, assist the Customer Care team members that may need training or retraining.
Customer Care Representative Farmers Insurance- Gricelda Huerta AgencyCustomer Care RepresentativeAzusa, CA$20–$22 / hourFarmers Insurance- Gricelda Huerta Agency in Azusa, California, is looking for an experienced and committed individual to join our team as a Customer Service representative. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you.
Senior Customer Care Technical Support Engineer (short-term assignment) Collectors Holdings, Inc.Senior Customer Care Technical Support Engineer (short-term assignment)Santa Ana, CAYou serve as the critical link between Customer Care and Core Engineering, transforming intricate technical incidents into documented root cause analyses (RCAs) and actionable product improvements that enhance the long-term stability of our ecosystem. What You'll Do: Engineering Liaison: Act as a technical partner to Engineering and Product teams, not just reporting bugs but providing reproducible test cases, code-level insights, and proposed fixes.
Customer Care Associate, Bachelor's Degree Required Ultimate Staffing ServicesCustomer Care Associate, Bachelor's Degree RequiredIrvine, California$0–$24 / hourThis is an excellent entry point into a large corporate environment for candidates who enjoy solving problems, communicating with customers, and working collaboratively. Communicate with dealerships, vehicle owners, and third parties by phone and email to resolve customer concerns.
Customer Care Representative- Bachelor's Degree Required Ultimate Staffing ServicesCustomer Care Representative- Bachelor's Degree RequiredIrvine, California$24 / hourThis is an excellent entry point into a large corporate environment for candidates who enjoy solving problems, communicating with customers, and working collaboratively. Communicate with dealerships, vehicle owners, and third parties by phone and email to resolve customer concerns.
Senior Customer Care Specialist, PCGS Collectors Holdings, Inc.Senior Customer Care Specialist, PCGSSanta Ana, CABalances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed. Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments, earns praise from customers.
NewCustomer Care Associate - Bachelor's Degree Required Ultimate Staffing ServicesCustomer Care Associate - Bachelor's Degree RequiredIrvine, CaliforniaAdditionally, candidates will gain practical experience communicating effectively and professionally with customers and affiliate businesses to investigate, analyze, and resolve complex problems. Job Responsibilities: * Communicate via phone and email directly with automotive dealerships, vehicle owners, and third-parties in order to understand, investigate and respond to customer concerns.
Manager, PSA Customer Care Collaborative SolutionsManager, PSA Customer CareSanta Ana, CaliforniaPartner with the Customer Care Director and Customer Care Managers to collaborate in designing and delivering a seamless customer experience strategy supported by data, brand insights, and technology, to deliver on a customer service experience that is streamlined, optimized, and personalized to the ‘collector’ experience. We’re looking for a Customer Care Manager for our PSA Customer Care division to drive the operational strategy of the customer experience, with a focus on enhancing and delivering exceptional customer service at scale.
Customer Care Manager, Vault Collaborative SolutionsCustomer Care Manager, VaultSanta Ana, CaliforniaPartner with the Customer Care Manager to collaborate in designing and delivering a seamless customer experience strategy supported by data, brand insights, and technology, to deliver on a customer service experience that is streamlined, optimized, and personalized to the ‘collector’ experience. We’re looking for a Customer Care Manager, Vault to drive the operational strategy of the customer experience, with a focus on enhancing and delivering exceptional customer service at scale.
Customer Care Specialist BrightonCustomer Care SpecialistCity of Industry, California$22–$24 / hourYou'll connect with customers that shop in our Brighton Collectible stores, our e-commerce site and who shop with our specialty retail customers that are independently owned. Digital Experience: You're comfortable with digital tools, such as Zendesk and Shopify and the fast-paced world of online customer service.
Part Time Customer Care Specialist Saia IncPart Time Customer Care SpecialistFontana, CA$21.10–$25.25 / hourRead, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public, including customers; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately complete various documents, reports and records required of the position. Supports terminal operations through clerical and customer service activities while ensuring shipment documentation is accurate, organized and properly processed.
Customer Care Marshal Troon Golf LLCCustomer Care MarshalTustin, CA$17–$17.50 / hourMaintain professional appearance • Provides information regarding the golf course, play time and other golf-related inquiries • Provides excellent customer service to arriving guests, expediting the check‐in process • Verifies all revenues have been properly recorded through receipt inspection before starting a game • Keeps golf shop personnel informed regarding pace of play based off of the first tee • Supplies guests with scorecards, pencils and other items as needed • Advises guests of course conditions and expected pace of play • Implement and support all course policies and programs as communicated by management • Perform other duties as assigned by supervisor or manager. Golf Course Starters provide guest services by guiding players to the first tee at appropriate times and controlling a smooth pace of play on the golf course.
Customer Care Associate Meritage Homes CorpCustomer Care AssociateIrvine, CAMeritage was certified a Great Place To Work for a second year in a row, and is currently ranked on Fortune's Best Workplaces listings in the categories of Construction, Women and Parents. Meritage Homes is looking for a Customer Care Associate who will: Supervise the warranty-service work of laborers and sub-contractors at several home sites within a community.
Customer Care Operations Xpress Global Systems, LLCCustomer Care OperationsChino, CaliforniaFull timeRespond to internal and external customer inquiries; assist will call customers; prepare operations reports and perform systems data entry, with the ability to be a part of a fast-paced team environment, where there is a strong emphasis on quality of service/multi-tasking, accountability, and conflict resolution, and being a part of a dynamic culture in a progressive industry. As the EMPLOYER OF CHOICE , are looking for a hardworking, intelligent person with a relentless dedication to safety, quality, and customer service to join us as a Customer Care Operations.
Customer Care & Compliance Coordinator Omaha Steaks International IncCustomer Care & Compliance CoordinatorCA$27–$32 / hourFor more information, please see the links below: https://www.everify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf https://www.everify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf . Co-founded by Kevin McCray who battled an auto-immune disorder for years, Kevins Natural Foods was born from his desire to make clean eating seamlessly fit into any lifestyle.
NewSr. Manager, Customer Care QcellsSr. Manager, Customer CareIrvine, CAFull timeMobility Standing 20% of time Sitting 70% of time Walking 10% of time Strength Pulling up to 10 Pounds Pushing up to 10 Pounds Carrying up to 10 Pounds Lifting up to 10 Pounds Dexterity (F = Frequently, O = Occasionally, N = Never) Typing F Handling F Reaching F Agility (F = Frequently, O = Occasionally, N = Never) Turning F Twisting F Bending O Crouching O Balancing N Climbing N Crawling N Kneeling N . Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services.
Customer Care Manager Mettler-Toledo International IncCustomer Care ManagerTustin, CAShare this job: Share Customer Care Manager with Facebook Share Customer Care Manager with Twitter Share Customer Care Manager with a friend via e-mail Share Customer Care Manager with LinkedIn. Customer Care Manager - - 22497.
Customer Care Specialist Marriott International IncCustomer Care SpecialistAnaheim, CADevelop and maintain positive working relationships with STARS and department leaders, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Prepare letters, memos, and other documents using a computer, mail, fax machine, including proofreading and editing written information to verify accuracy and completeness.
Senior Customer Care Training Lead, PSA Collaborative SolutionsSenior Customer Care Training Lead, PSASanta Ana, CaliforniaImprove policies, procedures, and processes through the identification of opportunities for improvement from defined issues considering current procedures; recommend and implement optimal solutions; measure observed improvements, draft documents and reports within PSA Customer Care. Fluent in English with the ability to read and comprehend instructions, correspondence, and memos; ability to effectively present information in one-on-one and group situations to other employees of the organization at multiple levels of employment/management.
Customer Care Representative Lineage IncCustomer Care RepresentativeRiverside, CA$16.97–$28.65 / hourKEY DUTIES AND RESPONSIBILITIES. • Invoice and verify accounts accurately and in a timely manner • Verify inbound receipts for accuracy • Develop and maintain customer relationships in a professional manner • Generate customer reports per customer request (i.e. weekly, monthly late/bill reports) • Coordinate availability of product and schedule for daily shifts with warehouse team • Coordinate with Operations on special client requests; expediting when necessary • Serve as first point of contact to resolve customer issues • Maintain and file documentation in organized and comprehensive way. High School diploma or GED may be required depending on facility Excellent verbal and written communication skills; English may be required Excellent organizational skills, including ability to multi-task and prioritize workload Proficient computer skills, including Microsoft Office Suite May be required to lift a minimum of 20 lbs./9 kgs.
Customer Care Representative J.IngCustomer Care RepresentativeCity Of Industry, CaliforniaAssist in technical support with website problems, including talking customers through any difficulties, placing orders over the phone when necessary and creating tickets with web developers for recurring technical issues. · Answer general customer inquiries via email, phone and online chat, including but not limited to returns, processing orders, shipping information, coupon adjustments and follow up until inquiry is closed.
Senior Customer Care Technical Support Engineer Collaborative SolutionsSenior Customer Care Technical Support EngineerSanta Ana, California$85,271–$138,440 / yearYou serve as the critical link between Customer Care and Core Engineering, transforming intricate technical incidents into documented root cause analyses (RCAs) and actionable product improvements that enhance the long-term stability of our ecosystem. Engineering Liaison: Act as a technical partner to Engineering and Product teams, not just reporting bugs but providing reproducible test cases, code-level insights, and proposed fixes.
Customer Care Marshal TroonCustomer Care MarshalTustin, CaliforniaGolf Course Starters provide guest services by guiding players to the first tee at appropriate times and controlling a smooth pace of play on the golf course. Whether you’re just kickstarting your career or have a long-standing passion for customer service and working with people, there’s an exciting new opportunity for you at Tustin Ranch Golf Club.
NewIntermediate Customer Care Representative, PSA Vault (Work Onsite) Collaborative SolutionsIntermediate Customer Care Representative, PSA Vault (Work Onsite)Santa Ana, CaliforniaBalances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed. Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments, earns praise from customers.
(Non-IT) Customer Service - Member Care Representative II Pyramid, Inc(Non-IT) Customer Service - Member Care Representative IIBrea, CAFull timePlease review the job description below: Job ID: 20-23052 Key Responsibilities: Answers moderately complex inbound phone calls from policyholders, agents, third parties, and business partners who are inquiring about insurance products. Provides solutions and uses a structured thought process to achieve results while balancing customers needs with company guidelines.
Senior Customer Care Specialist, PCGS Collaborative SolutionsSenior Customer Care Specialist, PCGSSanta Ana, CaliforniaBalances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed. Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments, earns praise from customers.
U-Box Customer Care Representative (CDL) U-Haul International IncU-Box Customer Care Representative (CDL)Fullerton, CA$25.50–$27.50 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
NewCustomer Care Representative MorphiusCustomer Care RepresentativeFontana, CAWe work in conjunction with different Unions across California, and we provided them with the benefits they receive on behalf of their Union. The role of a Union Benefits Coordinator would be to assist each member in receiving their specific benefits.
Customer Care Representative Morphius CorpCustomer Care RepresentativeLa Puente, CaliforniaWe work in conjunction with different Unions across California, and we provided them with the benefits they receive on behalf of their Union. The role of a Union Benefits Coordinator would be to assist each member in receiving their specific benefits.
Customer Care Representative Remote Morphius CorpCustomer Care Representative RemoteEastvale, CaliforniaRemoteWe work in conjunction with different Unions across California, and we provided them with the benefits they receive on behalf of their Union. The role of a Union Benefits Coordinator would be to assist each member in receiving their specific benefits.
Hybrid Customer Service Supervisor, CMS Carrington Mortgage Services, LLCHybrid Customer Service Supervisor, CMSOrange, CA$70,500–$80,500 / yearOur Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws, including training employees; planning, assigning, and directing work; monitoring performance; rewarding and disciplining employees; addressing complaints; and resolving problems.
Customer Retention Strategy Manager T-MobileCustomer Retention Strategy ManagerIrvine, CaliforniaDevelop and optimize cross-channel CRM campaigns across email, SMS, push, and in-app messaging by partnering with marketing, analytics, and technology teams to drive customer retention. 2-4 years 2+ years working on customer-facing products or programs, or otherwise in a capacity responsible for ensuring positive customer experiences or business outcomes (Preferred).
Customer Experience Manager-Part Time The Michaels Companies IncCustomer Experience Manager-Part TimeFullerton, CA$17.75–$23.10 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Part-Time Customer Experience Manager The Michaels Companies IncPart-Time Customer Experience ManagerMira Loma, CA$18.25–$23.30 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Experience Manager The Michaels Companies IncCustomer Experience ManagerRiverside, CA$17.75–$23.10 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
P.T. Customer Experience Manager The Michaels Companies IncP.T. Customer Experience ManagerTustin, CA$18.25–$23.30 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Experience Manager Full Time The Michaels Companies IncCustomer Experience Manager Full TimeMenifee, CA$17.75–$23.10 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Service Manager The Michaels Companies IncCustomer Service ManagerCosta Mesa, CA$17.75–$23.10 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Night and Weekend Customer Experience Manager The Michaels Companies IncNight and Weekend Customer Experience ManagerRedlands, CA$18.25–$23.30 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Support Representative BiorayCustomer Support RepresentativeIrvine, CAFull timeThe Customer Support Health Coach exists to help people find their unique path to healing while representing the best of BIORAY’s human-centered approach to customer care. Our dynamic, people-first culture fosters collaboration, authenticity, and professional growth, making Bioray a place where passionate individuals can thrive and make a real impact.
Customer Relations Representative - State Farm Agent Team Member Eric Martinez - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberClaremont, CAAs our Customer Relations Representative, you’ll be the steady, friendly point of contact clients count on—delivering clear answers, proactive follow-up, and an experience that keeps customers with us for years. I am a Claremont Chamber of Commerce, former Claremont Little League Board Member and proud sponsor of the Claremont High School football, baseball, basketball and track programs.
AFC Urgent Care Clinic Manager/Practice Manager American Family Care ChinoAFC Urgent Care Clinic Manager/Practice ManagerChino, CaliforniaWe are seeking an experienced, results-driven Clinic Manager (Center Administrator) to lead clinic operations, develop high-performing teams, enhance patient experiences, and drive sustainable growth and profitability. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
Workforce Development Program Manager & Career Coach (Health Care Instructional Leadership) COPE Health SolutionsWorkforce Development Program Manager & Career Coach (Health Care Instructional Leadership)Irvine, CA$70,304–$74,664 / yearWhat We Do: COPE Health Solutions is a national tech-enabled services firm, with a population health management analytics software solution Analytics for Risk Contracting (ARC), collaboratively implementing proven products with payer and provider clients to power success in risk arrangements and development of the future workforce. Manage and actively improve or implement on-site program operations at client site, including: quarterly training for scholars, departmental operations, scholar recruitment activities, facilitating meetings and professional development workshops, and major projects such as seasonal programs .
Physician Urgent Care Medical Director Concentra Inc.Physician Urgent Care Medical DirectorCA$280,000–$330,000 / yearMonitors key clinical center metrics that are provided by Clinical Analytics and relate to quality outcomes: Practice Indicators, COP, GRV, LOS, TAT, Specialist Referral Rate, Primary Care Case Duration, Days to First Recheck, % of cases with Lost Time, Limited Duty, and Full Duty.• Manages clinicians and support staff and complies with APC supervisory requirements.• JOB-RELATED SKILLS/COMPETENCIES• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism.
Physician Urgent Care PRN Concentra Inc.Physician Urgent Care PRNIrvine, CA$130–$150 / hourThis position is eligible to earn a base compensation rate in the state range of $130 to $150 hourly depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
Urgent Care Physician PRN Concentra Inc.Urgent Care Physician PRNAnaheim, CA$130–$150 / hourThis position is eligible to earn a base compensation rate in the state range of $130 to $150 hourly depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
Seeking Caring Individuals For In Home Care Senior CareSeeking Caring Individuals For In Home CarePomona, CaliforniaOur care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed. To our care team members, we commit to deliver the following experiences when you partner with Right at Home: We promise to help you become the best you can be.