Call Center Manager Nelson ExteriorsCall Center ManagerMarietta, GAYour success is measured on four call-center metrics -- the same numbers your monthly performance bonus is built on: Speed-to-Lead -- Every new inbound lead contacted fast, during business hours, and worked through the full follow-up cadence so no lead is dropped. We've helped over 10,000 homeowners fall in love with their homes again, specializing in siding, roofing, windows, doors, decks, painting, gutters, and outdoor living spaces.
Manager, Claims Customer Service Call Center Brickhouse ResourcesManager, Claims Customer Service Call CenterAtlanta, GAMonitor staffing levels, schedules, call volume, service levels, abandonment rates, productivity, quality results, and customer experience measures. Oversee escalated customer, agent, and provider inquiries and coordinate with internal departments to resolve complex issues.
NewCall Center Representative LanceSoft IncCall Center RepresentativeAtlanta, GA$20 / hourThis position will answer incoming calls, provide information and assistance to families, document transportation concerns, and coordinate with Quality Control Technicians and transportation operations staff to resolve issues such as missing buses, late arrivals, bus location concerns, route questions, and other transportation-related matters. The ideal candidate is fluent in English and Spanish , communicates professionally and compassionately, remains calm in a fast-paced environment, and is comfortable coordinating multiple issues while maintaining accurate records.
Call Center Specialist Dunhill Professional Search of Wilmington, Inc.Call Center SpecialistAtlanta, GA$17–$17.75 / hourFull timeThis role supports customer satisfaction and service level agreement adherence by completing daily operational tasks, assisting with transaction processing, researching customer issues, documenting interactions, and helping resolve processing errors in accordance with established program guidelines. Log new cases and update existing cases to document each customer interaction conducted by phone, email, or web chat in the web-based agent desktop application.
Sales Call Center Agent- Cold Calling, Senior Market Belle, LLCSales Call Center Agent- Cold Calling, Senior MarketAtlanta, GARemote$31,200We train and manage a specialized network of nail technicians and community health workers, or “Belle Technicians,” who continuously assess a member’s health status, collect data and vitals, provide foot screenings/care, and engage members in achieving their health goals. In this role, you will make outbound cold calls to seniors, introducing them to Belle’s in-home healthcare services, specifically lower extremity health assessments and chronic care solutions.
NewBilingual Spanish Call Center Representative ASM Tech Solutions LLCBilingual Spanish Call Center RepresentativeAtlanta, GAThe selected candidate will answer incoming calls from families, provide information about student transportation, document concerns, and coordinate with transportation staff to resolve issues such as missing or delayed buses, route questions, and bus location concerns. Our client is looking for a bilingual Spanish/English Call Center Representative to support the Transportation Services Department.
NewMedical Call Center Representative Advanced ENT & AllergyMedical Call Center RepresentativeAtlanta, GAIn an effort to meet the needs of our patients, we are seeking a compassionate individual to assist with incoming patient phone calls throughout the day, helping to deliver a high level of service to the people entrusting us with their care. For over 20 years, Advanced Ear, Nose, Throat and Allergy has provided top-notch otolaryngological care to the Atlanta community.
Remote Outbound Call Center Agents Integrity Staffing SolutionsRemote Outbound Call Center AgentsDoraville, GARemoteOur Use of AI - We utilize artificial intelligence and automated decision-making tools provided by third-party vendors as part of our candidate recruitment, screening, evaluation, and matching services. From free online education programs to financial tools, we provide the opportunities, programs, and community resources our associates need to be successful, productive, and fulfilled.
GA DDS IHelp Desk Analyst Datum Software, IncGA DDS IHelp Desk AnalystAtlanta, GAUnder general supervision, the incumbent receives and resolves customer inquiries related to DDS Online Services account creation and access, identity verification for address change transactions, and the issuance of digital licenses. Key Responsibilities Respond to and resolve customer inquiries regarding DDS Online Services accounts, identity verification processes, address change transactions, and digital license issuance.
NewCall Center/ Sales Rep SelecSource Staffing ServicesCall Center/ Sales RepMcdonough, GA$22This is a hybrid position, with training and onboarding beginning in the office before transitioning to a hybrid work schedule. Multi-task while managing multiple customer interactions and systems.
IT Help Desk Analyst Info Way Solutions LLCIT Help Desk AnalystAtlanta, GAUnder general supervision, the incumbent receives and resolves customer inquiries related to DDS Online Services account creation and access, identity verification for address change transactions, and the issuance of digital licenses. Key Responsibilities Respond to and resolve customer inquiries regarding DDS Online Services accounts, identity verification processes, address change transactions, and digital license issuance.
GA DDS IT Help Desk Analyst LancesoftGA DDS IT Help Desk AnalystConyers, GA$20Under general supervision, the incumbent receives and resolves customer inquiries related to DDS Online Services account creation and access, identity verification for address change transactions, and the issuance of digital licenses. Key Responsibilities Respond to and resolve customer inquiries regarding DDS Online Services accounts, identity verification processes, address change transactions, and digital license issuance.
Retail Support Specialist DSIRetail Support SpecialistStone Mountain, GAIn this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.
NewCustomer Service Representative Williams-Sonoma, Inc.Customer Service RepresentativeAtlanta, GeorgiaRemote$15Chromebooks, tablets, Microsoft Surface devices, Steam Decks and mobile phones are not accepted as primary work devices. Your Day to Day (Essential Functions): Customer-Focused Support: Serve as the first point of contact for customer inquiries via phone.
NewCustomer Service Supervisor OpenworkCustomer Service SupervisorKennesaw, Georgia$25In this dynamic and rewarding role, you will be responsible for leading a passionate team of customer care professionals, managing technical service support for outdoor power equipment, and driving process improvements across the department. Overseeing relations with third-party customer care centers, including handling escalated calls, providing Illustrated Parts Lists (IPLs) and manuals, and offering SOP guidance.
Spec 1, Customer Training TechDigital CorporationSpec 1, Customer TrainingCovington, GAConducts statistical analysis and assessments of quality and training data to develop personalized training and/or coaching plans appropriate for Customer Care associates. Coordinates with operations to maintain and update the Knowledge Management System, job aids (Roadmaps), and tools utilized by department to support customer contacts.
Customer Service Warehouse Associate - Part Time Ewing Outdoor SupplyCustomer Service Warehouse Associate - Part TimeSuwanee, GA$37,440–$43,680As a green industry leader for over 100 years, family owned Ewing Outdoor Supply prides itself on working hard for our customers, growing our employees and having fun while doing it. The correct new teammate will have a passion for customer service and safety, but also have the ability to hustle and keep up in a fast paced distribution warehouse, where serving our contractors and customers is our priority.
Customer Service Representative - State Farm Agent Team Member Celiann Ojeda de Young - State Farm AgencyCustomer Service Representative - State Farm Agent Team MemberRIVERDALE, GEORGIA$30,000–$40,000 / yearAs a Customer Service Representative, youll support customers with everyday insurance needs and play a key role in helping the agency reach its goals. Youll gain hands-on experience, build valuable skills, and advance into licensed roles as you grow.
RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER Micro CenterRETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERMarietta, GAPart timeMaintain the department by ensuring a clean work area, conducting cycle counts, stocking and replenishing product and participating in merchandising activities. Support store operations by maintaining loss prevention awareness, assisting with store office activities and helping to prepare for physical inventory.
Call Center Associate Emory HealthcareCall Center AssociateAtlanta, GeorgiaFull timePHYSICAL REQUIREMENTS (Medium): 20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required.