Team Leader, Customer Care Center NiSource IncTeam Leader, Customer Care CenterIN$82,200–$123,200 / yearCoaches customer service teams in resolution techniques including identifying problems, leveraging self-service support, using senior representatives and Team Leaders appropriately all in efforts to service customers. Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.
Healthcare Customer Care Agent (Indiana Resident) SentureHealthcare Customer Care Agent (Indiana Resident)IndianaRemoteli style="font-family:'open sans' , 'arial';margin-bottom:0in">Actively listen to recognize opportunities to offer additional information to callers ensuring the caller and client has received the best customer service experience possible. Qualifications: High School Diploma or GED.
Customer Care Coordinator Drees HomesCustomer Care CoordinatorIndianapolis, Indianap style="margin:0px">Headquartered in Fort Mitchell, Kentucky, Drees operates in twelve metropolitan areas: Greater Cincinnati (including Northern Kentucky), Cleveland, and Columbus, Ohio; Austin, Dallas, Houston, and San Antonio, Texas; Indianapolis, Indiana; Jacksonville, Florida; Nashville, Tennessee; Raleigh, North Carolina; and Washington, D.C. Responsibilities/Qualifications: Drees Homes, one of the largest privately-owned homebuilders in the Nation, is seeking candidates for the position of Customer Care Coordinator in Indianapolis, IN. This administrative position will focus on customer service - performing various administrative and clerical tasks and ensuring smooth and accurate processing of homeowner warranty and service needs. Key Responsibilities:Provide excellent internal and external customer service.
Customer Care Specialist I (3/16/26) CareSourceCustomer Care Specialist I (3/16/26)IN$35,900–$57,300 / yearp>Essential Functions: • Resolve member/beneficiaries or provider routine service inquiries; examples include claims processing, member benefit education, contracting and credentialing requests, and when applicable, eligibility inquiries, and transportation arrangements • Ensure all HIPAA, State and/or Federal requirements/regulations are always adhered to • Research, follow up, and resolve all open/pending issues in a timely manner to ensure member or provider satisfaction • Build and strengthen member or provider relationships by providing quality customer service • Maintain knowledge and understanding of all processes and procedures • Adhere to all departmental and company policies and procedures • Maintain complete and accurate documentation of all of telephone and written communications • Act as a mentor to new hire employees • Perform any other job related instructions, as requested. CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level.
Customer Care Representative (Bilingual English/French) DanaherCustomer Care Representative (Bilingual English/French)Indianapolis, Indianap>For candidates who are based outside of New York City or who are applying for roles outside of New York City, for more information about conditions of any job offer please click here. At Beckman Coulter Life Sciences, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
Call Center Manager - Hybrid (Indianapolis, Indiana) Gainwell Technologies LLCCall Center Manager - Hybrid (Indianapolis, Indiana)Indianapolis, IN$75,700–$108,100 / yearGainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits. Hybrid work arrangement with remote flexibility and required onsite presence at 6612 E. 75th Street, Indianapolis, IN 46250, , supporting daily call center leadership and operational management activities.
BURMESE Bilingual - Healthcare Customer Service Agent SentureBURMESE Bilingual - Healthcare Customer Service AgentIndianaRemoteQualifications: High School Diploma or GED. Actively listen to recognize opportunities to offer additional information to callers ensuring the caller and client has received the best customer service experience possible.
Bilingual Customer Service Representative Contact Government Services LLCBilingual Customer Service RepresentativeIndianapolis, IN$40,000–$45,000 / yearp>Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/. For more information about CGS please visit: https://www.cgsfederal.com or contact: Phone: +1 (888) 680-5916.
Inbound Call Center Apollo Technology Solutions LLCInbound Call CenterIndianapolis, INThe Tax Revenue Call Center Customer Service Representative (Tax Analyst) works to ensure the highest level of customer focus, with a strong commitment to the taxpayers of Indiana by providing professional, and accurate customer service . This individual will be expected to exhibit professional behaviors with a team player mindset, adhere to the policies and procedures and provide exceptional customer service is provided to customers and/or agency partners.
Inbound Call Center Apidel TechnologiesInbound Call CenterIndianapolis, INContractorThe Tax Revenue Call Center Customer Service Representative (Tax Analyst) works to ensure the highest level of customer focus, with a strong commitment to the taxpayers of by providing professional, and accurate customer service . The Call Center customer service representative must use analytical skills to determine the customers needs and apply the procedures to communicate the resolution and accurately resolve the customer issues .
Community Pharmacy Total Care Outbound Customer Care Representative II Elevance Health IncCommunity Pharmacy Total Care Outbound Customer Care Representative IIIndianapolis, INAdditional expectations to include but not limited to: Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; attentive to details, critical thinker, and a problem-solver; demonstrates empathy and persistence to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interper sonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Supervisory Medical Support Assistant U.S. Department of Veterans AffairsSupervisory Medical Support AssistantIndianapolis, IN$56,402–$73,320 / yearBasic Requirements: Education and Experience: Six months experience of clerical, office, customer service, or other administrative work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position; OR one year above high school; OR equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidates abilities; and assist a hiring manager with making a final selection for a position.