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The Customer Service Representative supports clients throughout the travel planning process by assisting with inquiries, reservations support, and general customer service needs. We are expanding our team and seeking a Customer Service Representative who enjoys helping people, solving problems, and providing excellent service in a remote environment.

<p>We are a <strong>U.S.-based travel agency</strong> committed to delivering exceptional customer experiences and personalized travel support. Our team values professionalism, reliability, and outstanding service while helping clients plan smooth and memorable travel experiences.</p><p>We are expanding our team and seeking a <strong>Customer Service Representative</strong> who enjoys helping people, solving problems, and providing excellent service in a remote environment.</p><h2>Position Summary</h2><p>The Customer Service Representative supports clients throughout the travel planning process by assisting with inquiries, reservations support, and general customer service needs.</p><p>This role is ideal for individuals who are organized, customer-focused, and comfortable working in a fast-paced remote setting.</p><h2>Key Responsibilities</h2><ul><li> Respond to customer inquiries via phone, email, and online platforms </li><li> Assist clients with travel-related questions and reservation support </li><li> Provide accurate information regarding itineraries, policies, and services </li><li> Maintain organized customer records within company systems </li><li> Resolve customer concerns professionally and efficiently </li><li> Collaborate with team members and travel partners as needed </li><li> Deliver a positive customer experience from inquiry through completion </li></ul><h2>Required Qualifications</h2><ul><li> Customer service or client support experience preferred </li><li> Strong verbal and written communication skills </li><li> Excellent organizational and multitasking abilities </li><li> Comfortable using online systems and communication tools </li><li> Reliable internet connection and professional remote work setup </li><li> Ability to work independently while remaining team-oriented </li></ul><h2>Preferred Qualifications</h2><ul><li> Experience in travel, hospitality, retail, or service industries </li><li> Remote work experience </li><li> Strong attention to detail </li><li> Positive attitude and problem-solving mindset </li></ul><h2>Work Environment</h2><ul><li> Remote position (Applicants must reside in the United States) </li><li> Flexible scheduling based on business needs </li><li> Training and onboarding provided </li></ul><h2>Why Join Us</h2><ul><li> Join a growing travel agency in the USA </li><li> Supportive and collaborative team culture </li><li> Opportunities for professional development </li><li> Meaningful work assisting clients with travel experiences </li></ul><h2>Equal Opportunity Employer</h2><p>We are an equal opportunity employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, disability status, or any protected status under applicable law.</p><h2><br/></h2>

Remote Careers

Customer Service Representative – Travel Agency

Communication Skills

Customer Experience

Customer Relations

Customer Support/Service

Detail Oriented

Legal

Multitasking

Online Communications

Organizational Skills

Presentation/Verbal Skills

Problem Solving Skills

Retail

Team Building

Team Player

Track Customer Issues

Travel Planning

Willing to Travel

Work From Home

Writing Skills

Manatal

OTHER

The most comprehensive health care network in northeastern Minnesota, Fairview Range includes Fairview Range Medical Center, Fairview Mesaba Clinics (with locations in Hibbing, Nashwauk, and Mountain Iron), Fairview Range Home Care and Hospice, and Fairview Transportation Services. As a Visit Facilitator, you will be responsible for: Preparing patients for their appointments including communicating with patients in advance of their scheduled appointment as needed to ensure medical records are collected, received and available for visit if applicable.

HOUR

Responsibilities/Job Description:
<p style="margin:0px"><strong>Fairview Range is hiring a Visit Facilitator to join our specialty care team at the Fairview Mesaba Clinic in Hibbing, MN.</strong></p><p style="margin:0px"> </p><p style="margin:0px">The Visit Facilitator is responsible for supporting in person clinic visits, including capturing vital signs, performing standard rooming, and other duties as assigned during the patient visit. This role captures pertinent medical information from the patient and documents the information into the patient’s medical record. This position also helps to ensure the exam rooms are stocked, equipment and supplies are available and assists with tasks that support the effectiveness and efficiency of the team.</p><p style="margin:0px"> </p><p style="margin:0px">We provide high quality health care for the entire family from newborn to geriatric, with the full range of primary and specialty care services. With clinics located in Hibbing, Mountain Iron, and Nashwauk, we provide convenient and easy access to our care services. Through our relationship with M Health Fairview, your local primary care provider can extend direct access to the physician specialists and advanced services offered by University of Minnesota Physicians to you and your family.</p><p style="margin:0px"> </p><p style="margin-bottom:0in"><strong><u>Schedule: </u></strong>This position is part time, 32-59 hours per two weeks, 8-hour Day/Evening shifts and weekends as needed.   This position will be primarily based in Hibbing but may provide coverage in Nashwauk and Mountain Iron as needed. This position will primarily work in ENT but may help cover other specialty areas as needed.</p><p style="margin:0px"> </p><p style="margin:0px"><em>Internal posting through: 5/22/26 </em></p><p style="margin:0px"> </p><p style="margin-bottom:0in"><strong><u>About Mesaba Clinic</u></strong></p><ul><li>60+ service lines</li><li>Specialty care includes over 35 providers and more than 40 support staff that see patients in Hibbing and Mt. Iron.</li><li>Specialty departments include surgical services, orthopedics, OB/GYN, ENT, allergy, wound care, podiatry, and more.</li><li>Care team includes Physicians, Advanced Practice Providers, RN Care Coordinators, RNs, LPNs, MAs, Patient Access Coordinators.</li><li>Hospital-based clinic system</li></ul><p style="margin-bottom:0in"><strong><u>About Fairview Range</u></strong></p><p style="margin-bottom:0in">Fairview Range is an affiliate of M Health Fairview, a partnership of Fairview Health Services, the University of Minnesota, and M Physicians. Together, we offer access to breakthrough medical research and specialty expertise as part of a continuum of care that reaches all ages and health needs. The most comprehensive health care network in northeastern Minnesota, Fairview Range includes Fairview Range Medical Center, Fairview Mesaba Clinics (with locations in Hibbing, Nashwauk, and Mountain Iron), Fairview Range Home Care and Hospice, and Fairview Transportation Services.</p><p style="margin-bottom:0in"> </p><p style="margin-bottom:0in"><strong>Apply today to join our 34,000+ employees and 5,000+ system providers working to build lasting relationships with the people we serve: our patients, our communities, and each other. </strong></p><p style="margin-bottom:0in"> </p><p style="margin:0px">As a Visit Facilitator, you will be responsible for:</p><ul><li>Preparing patients for their appointments including communicating with patients in advance of their scheduled appointment as needed to ensure medical records are collected, received and available for visit if applicable.</li><li>Assisting in the rooming process at the time of the in person visit by collecting and documenting pertinent information such as the reason for their visit and applicable health questionnaires.</li><li>Capturing vital signs via automatic vital sign machine, gathers patient information via questionnaires and questions populated in patient health record, helping guide patients through the care experience. </li><li>Performing EKGs, spirometry and set up sterile field for procedures.</li><li>Preparing exam rooms and stock supplies.</li><li>Supporting the patient connection to the provider for the visit and serves as a resource ensuring a positive patient/provider experience.</li><li>Completing visit wrap-up ensuring the after-visit summary is provided and patients are aware of recommendations for follow up. This may include assisting with scheduling and coordinating follow-up appointments.</li></ul><p style="margin-bottom:0in"><strong>Required Qualifications:</strong></p><ul><li style="margin-bottom:0in">High school diploma or equivalent.</li><li>1 year customer service experience.</li></ul><p style="margin-bottom:0in"><strong>Preferred Qualifications:</strong></p><ul><li style="margin-bottom:0in">Successful completion of Nursing Assistant, Emergency Medical Technician, and/or Health Unit Coordinator program.</li><li>Healthcare and customer service experience.</li></ul>

Qualifications:
$19.11- $27.69 Hourly

Fairview Range

Visit Facilitator, Mesaba Clinic, Specialty Care

Advanced Practice Registered Nurse (APRN)

Allergies

Calendar Management

Certified Medical Assistant

Clinical Assessment

Clinical Information Systems

Clinical Support

Documentation

Electrocardiogram

Emergency Nursing

Geriatrics

Healthcare Customer Service

Healthcare Quality

High School Diploma

Hospital

Medical Records

Medical Research

Orthopedics

Podiatry

Primary Care

Project/Program Coordination

Surgical Procedures

Wound Care

[AW]-iCims

As a Client Care Supervisor, you will play a vital role in ensuring that clients receive the care they need by coordinating staffing, hiring caregivers, and addressing any client or caregiver concerns. Amivie, a licensed home care agency and one of the largest PCA agencies in Minnesota, is looking for a Homecare Client Care Coordinator to join our team!

Overview:
<p style="margin:0px;text-align:center"><strong>Homecare Client Care Coordinator Needed in Hibbing, MN </strong></p><p style="margin:0px;text-align:center"><strong>Monday - Friday 8:00 am to 4:30 pm</strong></p><p style="margin:0px;text-align:center"><strong>Pay: $20-$22/hr</strong> </p><p style="margin:0px">Amivie, a licensed home care agency and one of the largest PCA agencies in Minnesota, is looking for a Homecare Client Care Coordinator to join our team! Headquartered in Hibbing, MN, we employ 900 caregivers and Nurses who serve 1300 clients throughout the greater Metro Area.</p><p style="margin:0px">As a Client Care Supervisor, you will play a vital role in ensuring that clients receive the care they need by coordinating staffing, hiring caregivers, and addressing any client or caregiver concerns. The ideal candidate is highly organized, a team player, and able to manage multiple tasks effectively with the support of our office team.</p><p style="margin:0px"> </p>

Responsibilities:
<ul><li>Coordinate and schedule caregivers to meet client needs</li><li>Communicate effectively with clients, case managers, and caregivers</li><li>Hire and onboard new caregivers</li><li>Maintain accurate and up-to-date clients and staff records</li><li>Address and resolve client and caregiver concerns in a professional manner</li><li>Ensure compliance with HIPAA regulations and maintain client confidentiality</li><li>Provide exceptional customer service to clients and caregivers</li><li>Assist with general administrative tasks as needed</li></ul>

Qualifications:
<div><div><ul><li>Experience in healthcare, homecare, or scheduling preferred</li><li>Strong organizational and multitasking skills</li><li>Ability to communicate effectively and professionally</li><li>Attention to detail and accuracy in data entry</li><li>Familiarity with HIPAA regulations and patient privacy laws</li><li>Proficiency in another language is a plus</li></ul><p style="margin:0px">If you are a dedicated professional looking to make a difference in the lives of clients and caregivers, we'd love to hear from you!!</p><p style="margin:0px">This is an in person position Monday-Friday 8am-4:30pm.</p></div></div><div><p style="margin:0px">Job Type: Full-time</p></div><div><p style="margin:0px"> </p><p style="margin:0px">Benefits:</p><p style="margin:0px"> </p><ul><li>Paid time off</li><li>Referral program</li></ul><p style="margin:0px"> </p><p style="margin:0px">Schedule:</p><p style="margin:0px"> </p><ul><li>8 hour shift</li><li>Day shift</li></ul></div>

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Customer Care Jobs in Grand Rapids, MN

Customer Service Representative – Travel Agency Remote Careers

Visit Facilitator, Mesaba Clinic, Specialty Care Fairview Range

Client Care Coordinator (Hibbing, MN) Amivie Cherish

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