Military Leave

Prescription Drug Coverage

Professional Development

401K

Employee Referral Program

Flexible Spending Accounts

Employee Events

Retirement / Pension Plans

Life Insurance

Merchandise Discounts

UNKNOWN

ADAPTED_NOW

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers.

<h3>Overview</h3>Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.  The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.  This position pays $16.50 / hour plus bonus and commission opporunities (potential for $12,000 in annual bonus and commission). This position is located at the Great Falls International Airport (GTF) - 2800 Terminal Drive, Great Falls, MT, 59404.  We offer:<ul style="direction:ltr;unicode-bidi:embed;margin-top:0in;margin-bottom:0in"><li style="margin-top:0;margin-bottom:0;vertical-align:middle">Paid time off</li><li style="margin-top:0;margin-bottom:0;vertical-align:middle">Employee rental car discounts</li><li style="margin-top:0;margin-bottom:0;vertical-align:middle">Retirement savings plan including 401k with matching profit sharing</li><li style="margin-top:0;margin-bottom:0;vertical-align:middle">Health Insurance</li><li style="margin-top:0;margin-bottom:0;vertical-align:middle">Life Insurance</li><li style="margin-top:0;margin-bottom:0;vertical-align:middle">Dental Insurance</li><li style="margin-top:0;margin-bottom:0;vertical-align:middle">Vision Insurance</li><li style="margin-top:0;margin-bottom:0;vertical-align:middle">Training and development</li></ul> Schedule available is: <ul><li>Thursday-Monday: 10:00am to 7:00pm (Off Tuesday/Wednesday)</li><li>Thursday-Monday: 3:00pm to 12:00am (Off Tuesday/Wednesday) </li><li>Monday-Friday: 3:00pm to 12:00am (Off Saturday/Sunday) </li></ul><h3>Responsibilities</h3>We are hiring now for immediate openings.  Responsibilities include:<ul><li style="margin-left:0.25in">Meet and greet customers in a professional, friendly, and timely manner</li><li style="margin-left:0.25in">Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services</li><li style="margin-left:0.25in">Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment</li><li style="margin-left:0.25in">Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information</li><li style="margin-left:0.25in">Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors</li><li style="margin-left:0.25in">Place outgoing calls for callback management, and miscellaneous calls as assigned</li><li style="margin-left:0.25in">Assist to assess condition of rental upon return</li><li style="margin-left:0.25in">Notify Management of any known customer problems</li><li style="margin-left:0.25in">Notify Management of any known vehicle problems and any required vehicle maintenance</li><li style="margin-left:0.25in">Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training</li><li style="margin-left:0.25in">Perform miscellaneous and backup duties job-related duties as assigned</li><li style="margin:0.55pt 22.65pt 0.0001pt 0.25in">Seek to improve job performance through self-assessment, skill development, training and goal setting</li><li style="margin:0.55pt 22.65pt 0.0001pt 0.25in">Maintain a regular and reliable level of attendance and punctuality</li><li style="margin:0.55pt 22.65pt 0.0001pt 0.25in">Perform miscellaneous job-related duties as assigned</li></ul> Equal Opportunity Employer/Disability/Veterans<h3>Qualifications</h3><ul><li>Must be at least 18 years old</li><li>Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.</li><li><div style="margin:0px">High School Diploma or G.E.D. required</div></li><li>Must have a valid driver license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.</li><li>No drug or alcohol-related convictions on driving record in the past 5 years</li></ul>

ABOUT COMPANY: 
 
A family-owned, world-class portfolio of brands. A global network that spans across more than 90 countries. Some 100,000 dedicated team members sharing common values. And more than 1.9 million vehicles taking our customers wherever they need to go. Any way you measure it, we've become a leader in the transportation service industry. How did we get here? By taking care of our customers, our communities and our employees – and staying true to our mission.
 
 
Working Here
 
 
Our people are the reason for our success. By living out our values each day and providing exceptional customer service, we’ve built a strong culture – one in which we bring honesty and integrity to all we do. We work hard, but never forget to have a little fun in the process. For more than 60 years, our values have been at the root of our success as a team and as individuals.
 
 
Our Values:
 
 
•	Our brands are the most valuable things we own. 
•	Personal honesty and integrity are the foundation of our success. 
•	Customer service is our way of life. 
•	Our company is a fun and friendly place where teamwork rules. 
•	We work hard... and we reward hard work. 
•	Great things happen when we listen... to our customers and to each other. 
•	We strengthen our communities, one neighborhood at a time. 
•	Our doors are open.

Enterprise Holdings

Customer Service Representative - Great Falls Airport

Car Rentals

Customer Experience

Customer Support/Service

Dental Insurance

Documentation

Driver's License

Needs Assessment

Performance Management

Rentals

Sales

Set Goals

Telephone Skills

Time Management

Training/Teaching

Vision Plan

Enterprise Holdings US

FEED

OTHER

This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce.

<div>We provide Paid-Training – no prior medical experience required. Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good. WHAT YOU NEED TO KNOW (Job Overview): When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):</div><ul><li>Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is.</li><li>Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.</li><li>Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused.</li><li>May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.</li></ul><div> Standard Schedule (Great Falls, Montana):</div><ul><li>To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays.</li><li>Overnight travel may be required in some locations.</li><li>Schedule is provided two to three weeks in advance.</li></ul><div> Pay Information: Starting rate $18.00/hr. Pay may increase depending on experience. WHAT YOU NEED TO SUCCEED (Minimum Qualifications):</div><ul><li>High school diploma or equivalent required.</li><li>Customer service experience and effective verbal communication skills are required.</li><li>A current, valid driver's license with good driving record is required.</li><li>Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.</li><li>At the American Red Cross, we conduct many mobile blood drives at businesses, schools, and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive.</li><li>Basic computer skills are required. Must be proficient with Microsoft office applications.</li></ul><div> WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):</div><ul><li>Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc).</li><li>Prior leadership experience.</li></ul><div> BENEFITS FOR YOU:</div><ul><li>We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.</li><li>Medical, Dental, and Vision plans.</li><li>Health Spending Accounts & Flexible Spending Accounts.</li><li>PTO (Paid Time Off): Starting at 15 days a year; based on FLSA (Fair Labor Standards Act) status and tenure.</li><li>Holidays: 11 paid holidays comprised of six core holidays and five floating holidays.</li><li>401K with up to 6% company match.</li><li>Paid Family Leave.</li><li>Employee Assistance Program.</li><li>Disability and Insurance: Short + Long Term.</li><li>Service Awards and recognition.</li></ul><div> Apply now! Joining our team will provide you with the opportunity to make your career a force for good. https://americanredcross.wd1.myworkdayjobs.com/American_Red_Cross_Careers/job/Great-Falls-MT/Blood-Collection-Staff---Customer-Service-_RC88054. The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights.</div> About American Red Cross:The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.The American Red Cross is part of the world's largest volunteer network found in 187 countries.

<h3>Down the Street. Across the Country. Around the World.  Our work helps save lives.</h3>
With thousands of employees and hundreds of thousands of volunteers, the American Red Cross is a diverse network of individuals committed to changing the world one community at a time.  We offer a wide variety of opportunities where people are empowered to grow and do the work they are most passionate about.
Be a Force for Good. Join our humanitarian mission.

American Red Cross

Blood Collection Staff - Customer Service

Blood Bank

Certified Nursing Assistant (CNA)

Communication Skills

Compensation and Benefits

Detail Oriented

Disability Insurance

EMT-Paramedics

Employee Assistance Plan

Federal Government

Funding

Healthcare

Healthcare Customer Service

Heavy Lifting

High School Diploma

Hospital

Leadership

Manual Dexterity

Microsoft Office

Peace Corps

Phlebotomy

Physical Demands

Presentation/Verbal Skills

Regulatory Requirements

Safety Process

Team Player

Willing to Travel

Betterteam

In this 100% work-from-home role, you will assist clients with travel-related questions, provide trip support, and ensure a smooth, stress-free experience from start to finish. This position is ideal for someone who enjoys helping people, is highly organized, and is excited about working remotely in the travel industry.

We are seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. In this 100% work-from-home role, you will assist clients with travel-related questions, provide trip support, and ensure a smooth, stress-free experience from start to finish.This position is ideal for someone who enjoys helping people, is highly organized, and is excited about working remotely in the travel industry.Key ResponsibilitiesAssist clients remotely via email, phone, and messaging platformsAnswer travel-related inquiries in a clear, professional, and friendly mannerSupport itinerary updates, cancellations, changes, and special requestsProvide guidance on destinations, travel requirements, and agency proceduresMonitor upcoming trips and proactively communicate with clients when neededResolve issues efficiently while maintaining a positive customer experienceIdeal CandidateStrong written and verbal communication skillsCustomer service experience (travel, hospitality, call center, or support roles preferred)Highly organized, dependable, and detail-orientedComfortable working independently in a remote environmentAble to learn new systems, tools, and processes quicklyPassionate about travel and helping others travel with confidenceWhat We Offer100% remote, work-from-home positionFlexible scheduling optionsFull training and ongoing supportGrowth opportunities within a travel-focused companyAccess to travel-related perks and industry discountsSupportive and collaborative remote team environment

Customer Care Jobs in Great Falls, MT

Resume Resources

Get noticed by top employers!

Customer Care Jobs in Great Falls, MT

Customer Service Representative - Great Falls Airport Enterprise Holdings

Blood Collection Staff - Customer Service American Red Cross

Remote Travel Customer Representative Cross Borders with Alex

Resume Resources