NewCustomer Care Manager - Competitive Pay + Benefits! [Home Care] BrightStar Care of Central DuPageCustomer Care Manager - Competitive Pay + Benefits! [Home Care]Bloomingdale, IllinoisScheduling and care coverage – supports and uses all technology tools and resources to ensure proper business processes; schedules staff to meet client care needs and minimize non-billed overtime; ensures on-call phone and assigned staff are properly trained and available as needed. You have at least 2 years of Experience as a Customer Care/Scheduling Manager and/or managing customer service within a healthcare office setting, with knowledge of HIPAA and healthcare office regulations?.
Customer Care Specialist R B PEST SOLUTIONS INCCustomer Care SpecialistChicago, ILFull timeIn this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practices in customer service techniques to develop rapport and build relationships with customers.
Customer Care Manager Heartland Home ServicesCustomer Care ManagerDes Plaines, IllinoisThe Customer Care Manager (CCM) is responsible for providing quality and efficient service to customers & clients through the daily management of a team of Customer Service Representatives (CSRs). This role is best satisfied by a friendly, ambitious, and detailed individual who is interested in meeting needs of both their co-workers and customers, who can attend to multiple processes throughout the day.
Customer Care Agent - Amtrav TravelPerkCustomer Care Agent - AmtravChicago, IL$22–$25 / hourIn practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes. All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page.
Customer Care CSI Specialist Napleton CorporateCustomer Care CSI SpecialistOakbrook Terrace, IllinoisFollowing the visit, this role will call the customer to check-in on how the visit went, how the vehicle is treating them, talk through the customer survey and assist with resolving customer concerns. This role is responsible to help prepare the customer for the Appointment, through the Appointment reminder process- verifying customer needs, confirming appointment date/time and details.
Customer Care Specialist SaiaCustomer Care SpecialistChicago, IllinoisRead, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public, including customers; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately complete various documents, reports and records required of the position. Handles inbound calls and emails, schedules appointments, and addresses inquiries on orders and deliveries.
Customer Care Representative Snap-on IncCustomer Care RepresentativeCrystal Lake, IllinoisRemoteFull timeOur Customer Care Center is a fun, friendly, fast-paced environment where our team provides a World Class Customer Experience via Phone, Email, and Text Message. Leverage continuous improvement tools to identify and implement process opportunities to enhance service and/or improve franchisee productivity.
Customer Care Coordinator CselitegetawaysCustomer Care CoordinatorChicago, IllinoisIn this role, you will assist clients with coordination, updates, and general support, helping ensure as smooth and positive experience - especially for those preparing for upcoming trips and experiences. Follow up with clients prior to departure to ensure they feel prepared.
Customer Care CSI Specialist Ed Napleton Automotive GroupCustomer Care CSI SpecialistOakbrook Terrace, IL$41,600–$52,000 / yearFollowing the visit, this role will call the customer to check-in on how the visit went, how the vehicle is treating them, talk through the customer survey and assist with resolving customer concerns. This role is responsible to help prepare the customer for the Appointment, through the Appointment reminder process- verifying customer needs, confirming appointment date/time and details.
Customer Care Coordinator - Delivery Sched. I (CCCDSI) NumotionCustomer Care Coordinator - Delivery Sched. I (CCCDSI)Lombard, ILFull timeAs North America’s largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. Assists customers, referral sources and Numotion team members with Rehab and Aftersale delivery scheduling, enters and maintains accurate data in all applicable order tracking systems.
Manager, Customer Care DanaherManager, Customer CareDeer Park, IL$115,000–$130,000 / yearProven experience managing customer orders throughout the order lifecycle, including order entry, backlog management, and issue resolution with equivalent years of experience leading, developing, and performance management of a team including ownership of the annual associate performance reviews. Responsible for strategic oversight of backlog, past-due orders, and overall order management activities, utilizing data-driven analysis and cross-functional engagement to optimize order flow, improve on-time delivery performance, and enhance customer experience.
Customer Care & Sales Specialist CrosswayCustomer Care & Sales SpecialistWheaton, IllinoisCommitment to the Crossway publishing ministry and vision, as summarized in the following statement of purpose: By God’s grace: (a) to bring men, women, and children to Christ as their Lord and Savior; (b) to help individual Christians and the church grow in knowledge and understanding of the Bible and the Christian life; (c) to bear witness to God’s Truth, Beauty, and Righteousness, and the Lordship of Christ in every area of life; and (d) to glorify our Lord and Savior Jesus Christ in every way. Key responsibilities include being resourceful and proactive in assisting customers to identify suitable products, along with effective time management and prioritization skills.
Customer Care Manager M/I HomesCustomer Care ManagerArlington Heights, ILHigh school graduate with basic academic and practical skills gained through school curriculum combined with one to five years of related work experience and/or training; related supervisory experience; good knowledge of home building industry preferred within scope of customer service requirements and construction processes. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.
Customer Care Coordinator I Revive Business SolutionsCustomer Care Coordinator IElgin, ILManage the actual visits, including scheduling conference rooms, arranging meal requirements, coordinating tours, communicating details of local and Chicago and events and attractions, and greeting customers and client teams. A fast-paced and dynamic environment, manufacturing world-class communications equipment and mission-critical solutions for first responders and public safety customers around the world.
Customer Care Associate Canlan SportsCustomer Care AssociateWest Dundee, IL$15.50–$16.50 / hourThis role is responsible for upholding any health and safety legislative requirements and reducing health and safety risks through adherence to strict protocols and physical barriers based on the information available to Canlan Sports management at the time it was approved. The Customer Care Associate (CCA) maintains the health & safety of our customers whilst providing professional, efficient, and courteous service in person, at the complexes.
NewCustomer Care Specialist FocusCustomer Care SpecialistChicago, IL$60,000–$65,000 / yearFull timeCompany: Accurate Perforating Co 3636 S Kedzie Ave, Chicago, IL 60632Pay: $60k-$65kPosition SummaryCustomer Care Specialist is responsible for providing exceptional customer service while accurately processing customer orders from receipt through shipment. This role serves as the primary point of contact for customers, ensuring timely communication, accurate order entry, and coordination between sales, production, shipping, and accounting.
Customer Care Representative 1 Johnson Service GroupCustomer Care Representative 1Naperville, ILManage day-to-day relationships with key internal stakeholder groups/departments and state and local agencies by building and maintaining healthy relationships that foster new or improved opportunities to better serve customers . In addition, this candidate will foster and maintain relationships with local community action agencies, and other key internal and external stakeholders focused on the same mission of increasing affordability solutions for economically vulnerable communities in need.
Supervisor, Operations (Customer Care) Central States FundsSupervisor, Operations (Customer Care)Chicago, Illinois$74,000–$85,000 / yearFull timeThe Supervisor, Operations leads daily CustomerCare Center contact center operations and supervises Benefits Specialists and Teamleaders to achieve service, quality, productivity, compliance, and member experience objectives. Serves as a resource for escalated member issues and collaborates with leadership to support service delivery, workforce effectiveness, and continuous improvement.
NewBella Baby & Joy Parenting Club Customer Care Specialist Bella Baby PhotographyBella Baby & Joy Parenting Club Customer Care SpecialistNaperville, ILMeaningful and Purposeful Work: We're honored to play an important role in supporting families during some of their most memorable experiences, creating a lasting impact through your care and service. Our Team is a dynamic and essential part of our operation, providing unwavering support to our talented photographers, clients, and management teams.
Customer Care AI Program Lead Ulta Beauty, Inc.Customer Care AI Program LeadBolingbrook, IllinoisWe bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Partner with engineering, product, and Customer Care operations to identify and prioritize guest and agent journeys that should be automated: support the design, launch, and optimization of new AI workflows across digital support channels ensuring to ensure new AI.