UNKNOWN

FEED

We take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures. With almost 260 office locations across six states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online.

<h5>Join Our Team as a Customer Service Representative </h5>We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here! At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a long-term career in customer service or aiming to grow into leadership roles, Tower Loan provides the tools, training, and opportunities to help you succeed. This full-time position has competitive pay, performance-based incentives, and excellent benefits. If you thrive in a fast-paced, people-focused environment, this is the perfect opportunity for you! In The Role <ul><li>Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions. </li><li>Receive and process payments in customer accounts. </li><li>Market to current, former, and potential customers to drive loan production. </li><li>Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately. </li><li>Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc. </li><li>Process loan applications and collect payments due. </li><li>Perform all other duties as assigned. </li></ul>Required <ul><li>High School Diploma or GED </li><li>Must have a valid driver's license and reliable vehicle </li></ul>Preferred <ul><li>Cash Handling, Sales, or Customer Service experience </li></ul>Location: On-Site The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturday. Tower Loan provides you with the opportunity to earn a competitive salary plus performance-based incentives. You can take charge of your future by advancing into leadership roles. With our comprehensive training programs, strong promote-from-within culture, and continuous growth opportunities, your career path is in your hands. Plus, we have a chance every day to make a real impact on the lives of our customers! Other team member benefits include: <ul><li>Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance </li><li>Up to 3% 401(k) Match </li><li>Paid Time Off (16 days per year after one full year, cash back for unused time) </li><li>Paid Holidays </li><li>Annual Raises and Performance Bonuses </li><li>Monthly Incentive and Employee Referral Bonuses </li><li>Participation in Charitable Campaigns </li></ul>Tower Loan has been a trusted name in consumer finance for over 80 years. We provide individuals with responsible access to credit to help them achieve their financial goals. We take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures. With almost 260 office locations across six states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online. We are committed to serving our communities, fostering a culture of growth and development, and creating career opportunities through our strong promote-from-within philosophy. At Tower Loan, we believe in empowering our customers and employees to help people build brighter futures, which has been at the heart of what we do for decades. Now is the perfect time to grow with us! Discover more about our company and culture! Read what our customers are saying about us!

Tower Loan

Customer Service Representative

Accounting

Administrative Skills

Campaigns

Consumer Loans

Customer Relations

Customer Support/Service

Driver's License

Futures

High School Diploma

Home Equity Loans

Leadership

Life Insurance

Loan Processing

Loans

Philosophy

Purchasing/Procurement

Sales

Hire Recruits

OTHER

As a Customer Service Representative - State Farm Agent Team Member with Jay Janous - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. I'm married with 3 sons and stay actively involved in the community through organizations such as the Washington County Chapter, Delta Waterfowl, the Greenville Rotary Club, and the Greenville Chamber of Commerce.

Benefits: <ul><li>Simple IRA</li><li>License reimbursement</li><li>Bonus based on performance</li><li>Competitive salary</li><li>Flexible schedule</li><li>Opportunity for advancement</li><li>Paid time off</li><li>Training & development</li></ul> ABOUT OUR AGENCY: Our agency opened in 2007 and is built on a strong foundation of hard work, integrity, and service. Before becoming a State Farm agent, I had a background in farming, which shaped my work ethic and commitment to doing things the right way. Family and community are both very important to me and play a big role in how I lead the agency. I'm married with 3 sons and stay actively involved in the community through organizations such as the Washington County Chapter, Delta Waterfowl, the Greenville Rotary Club, and the Greenville Chamber of Commerce. For our team, we offer a Simple IRA, professional development opportunities, team-building activities, reimbursement for licensing costs, and a strong focus on work-life balance. Our office culture is positive, team-oriented, and fun. We’re looking for someone who is responsible, honest, and self-motivated - someone with strong integrity who is driven to succeed and enjoys being part of a supportive, collaborative team. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Jay Janous - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.  We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.  RESPONSIBILITIES: <ul><li>Answer customer inquiries and provide policy information.</li><li>Assist customers with policy changes and updates.</li><li>Process insurance claims and follow up with customers.</li><li>Maintain accurate records of customer interactions.</li></ul>QUALIFICATIONS: <ul><li>Communication and interpersonal skills.</li><li>Detail-oriented and able to multitask.</li><li>Previous customer service experience preferred.</li></ul>

Jay Janous - State Farm Agent

Customer Service Representative - State Farm Agent Team Member

Claims Processing

Community Support

Customer Experience

Detail Oriented

Farming

Insurance

Interpersonal Skills

Licensing

Multitasking

Reimbursement

Resolve Customer Issues

Revenue Growth

Team Player

Track Customer Issues

Training/Teaching

Our team takes pride in delivering excellent customer service, ensuring every client feels valued and supported throughout their insurance journey. Proficiency with computers, Microsoft Office Suite, and willingness to learn agency management systems.

At M4I we are dedicated to providing our clients with personalized, reliable, and professional insurance solutions. Our team takes pride in delivering excellent customer service, ensuring every client feels valued and supported throughout their insurance journey. We are seeking a full-time Customer Service Representative (CSR) to join our team. This role is central to building strong client relationships and supporting our agency's continued growth. RequirementsServe as the first point of contact for clients via phone, email, and in-person inquiries. Provide prompt and professional responses to client questions regarding policies, coverage, billing, and claims. Assist clients with policy changes, renewals, and new business processing. Maintain accurate and up-to-date client records in the agency management system. Collaborate with producers and team members to ensure client needs are met efficiently. Follow up with clients to ensure satisfaction and maintain strong, long-term relationships. Handle routine administrative tasks, including processing documents and correspondence. Requirements: Previous customer service required Insurance experience preferred, but not required (training will be provided). Currently licensed or willing to obtain license within 90-days of employment. Strong phone and communication and interpersonal skills with a client-first mindset. Ability to multitask, prioritize, and manage time effectively. Attention to detail and strong organizational skills. Proficiency with computers, Microsoft Office Suite, and willingness to learn agency management systems. High school diploma or equivalent required; some college or insurance coursework preferred. BenefitsCompetitive salary and benefits package. Paid time off and holidays. Ongoing training and development opportunities. A supportive, family-oriented work environment. Career growth potential within the agency.

Customer Care Jobs in Johnston, MS

Resume Resources

Get noticed by top employers!

Customer Care Jobs in Johnston, MS

Customer Service Representative Tower Loan

Customer Service Representative - State Farm Agent Team Member Jay Janous - State Farm Agent

Customer Service Representative MarketPlace 4 Insurance

Assistant Store Manager Community Choice Financial Family of Brands

Resume Resources