Customer Service Representative - Credit Union JobotCustomer Service Representative - Credit UnionReston, VA$20–$23 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate will be responsible for handling inbound calls, maintaining accounts, and cross-selling our services to meet our customers' needs.
NewManager, Care Management - Full Time Providence Health and ServicesManager, Care Management - Full TimeWashington, DCJob Category: Nursing-Patient Facing Job Function: Nursing Job Schedule: Full time Job Shift: Day Department: 3002 NICU PAV2 PCFC Pavilion For Women And Childr-Everett Workplace Type: On-site The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.
Customer Care Specialist Spargo IncCustomer Care SpecialistReston, VASPARGO, Inc. is a full-service event management company, offering a suite of services that support the production of trade shows, conventions, conferences, symposiums, and seminars. Essential Duties and Responsibilities (in order of importance): Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
NewCustomer Care Specialist SGF Global IncCustomer Care SpecialistReston, VARemoteSGF Global is an integrated talent solutions provider, offering staffing, recruitment, Employer of Record (EOR), nearshore, and consulting services across a wide range of industries in 35 countries. In this role, you will contribute to managing escalated customer service matters, identifying root causes, and supporting continuous improvement.
Customer Care Representative - On Site MEDICAL TRANSPORTATION MANAGEMENT, INC.Customer Care Representative - On SiteVAWhat You'll Need: • Must currently reside in Virginia and be able to work on-site at our Norton, VA office • 1 year of call center experience • 6 months of customer service experience • Basic typing and computer skills with strong navigation abilities. As part of our growing team, your work will directly impact the communities around you by helping remove barriers to care and improving quality of life.
Customer Care Coordinator JushiCustomer Care CoordinatorAlexandria, VirginiaOccasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
NewCustomer Care Specialist LancesoftCustomer Care SpecialistReston, VARemote$35As a Customer Care Specialist, you will be responsible for managing all SAT, PSAT, AP, and CLEP escalated customer service matters through to full resolution, while identifying root causes and reporting findings to team leadership to support continuous improvement. This role handles time-sensitive, high-complexity escalations from customers (teachers, parents, students), within established SLA requirements utilizing CB systems (most like salesforce CRM).
NewCustomer Care Advocate IA - Utica/Albany areas Excellus BCBSCustomer Care Advocate IA - Utica/Albany areasClinton, MarylandThe Customer Care (CC) Advocate resolves customer inquiries via telephone, walk in, mail, fax, web chat, off-phone work, and email concerning, but not limited to, contract benefits, claim payments, and enrollment in accordance with MTM, Corporate Service strategy, NCQA, and legislative requirements. NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others.
Security Officer Customer Care Patrol Allied UniversalSecurity Officer Customer Care PatrolManassas, VAAs an Unarmed Patrol Officer with Allied Universal at a dynamic tech and telecommunications location, you will monitor and patrol assigned areas, remain visible to help deter security-related incidents, and support access control activities. What You'll Do: Provide customer service to employees, visitors, and/or vendors while carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a technology-focused location.
NewCustomer Care Specialist - Remote Epitec, IncCustomer Care Specialist - RemoteReston, VARemote$35–$40 / hourAs a Customer Care Specialist, you will be responsible for managing all SAT, PSAT, AP, and CLEP escalated customer service matters through to full resolution, while identifying root causes and reporting findings to team leadership to support continuous improvement. This role handles time-sensitive, high-complexity escalations from customers (teachers, parents, students), within established SLA requirements utilizing CB systems (most like salesforce CRM).
Online | Customer Care Coordinator | Entry Level Aisles & AbroadOnline | Customer Care Coordinator | Entry LevelCalifornia, CaliforniaRemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. We are seeking a reliable and service-focused Customer Care Coordinator to support client communications and assist with coordination tasks.
NewCustomer Care Coordinator CselitegetawaysCustomer Care CoordinatorWashington, District of ColumbiaIn this role, you will assist clients with coordination, updates, and general support, helping ensure as smooth and positive experience - especially for those preparing for upcoming trips and experiences. Follow up with clients prior to departure to ensure they feel prepared.
Customer Care Representative (CCR) STRUCTION SOLUTIONSCustomer Care Representative (CCR)Quantico, VA$14–$16 / hourStruction Solutions is a Service-Disabled Veteran-Owned Small Business leading a team supporting the U.S. Marine Corps Sergeant Merlin German Wounded Warrior Call Center Outreach and Resource Support Services. This program supports wounded, ill, and injured Marines, Sailors attached or formerly attached to Marine units, veterans, and their family members through call center operations, outreach, resource referral, and non-medical case management.
Customer Care Specialist Serenity Mental Health CentersCustomer Care SpecialistFairfax, VirginiaOur team is dedicated to creating supportive experiences that help individuals feel encouraged, confident, and cared for throughout their journey. Serenity is a growing organization focused on delivering structured programs designed to help individuals make meaningful progress in their lives.
Customer Care Coach Serenity Mental Health CentersCustomer Care CoachArlington, VirginiaAt Serenity, we’re building a team focused on creating supportive experiences that help people feel encouraged, confident, and empowered in their personal growth. If you have 2+ years of professional work experience , a strong work ethic, and enjoy helping people feel heard and supported, this role could be a great fit.
Customer Care Rep. I KASTLE SYSTEMS LLCCustomer Care Rep. IFalls Church, VAKastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants. Delivering a world class customer experience drives everything we do, and Kastle's mission is to be our customers' best service provider and to ensure that their security the most effective, efficient and convenient.
Customer Care Services - Test ConfidentialCustomer Care Services - TestWashington, DC$196–$390 / hourWe're all about making job hunting fun, easy, and impactful—because finding your perfect fit should feel good everywhere. You'll be texted a link for a 10 min questionnaire that will help match you to the job (or others that might suit you!).
NewCustomer Care and Technical Support, Level 1 (FTE) Stride IncCustomer Care and Technical Support, Level 1 (FTE)VAIssues that will be resolved include, but may not be limited to: technical assistance with the use of K12-provided equipment (desktops/laptops/monitors/printers), such as troubleshooting start-up/log-in issues, hardware damage, and software viruses; general application support with the K12 suite of learning systems and business applications; ordering/replacing materials and computer equipment. Assist customers by diagnosing problems and providing resolutions for technical and service issues using troubleshooting techniques and tools to identify products/systems/hardware that are defective and follow guidelines in issuing service or replacements.
Virtual Travel Assistant – Booking & Customer Care Destination CareersVirtual Travel Assistant – Booking & Customer CareWashington, District of ColumbiaRemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. This entry-level remote role is designed for people who want flexibility, training, and the option to grow within the travel industry.
NewBakery Associate: Fresh Creations & Customer Care Giant FoodBakery Associate: Fresh Creations & Customer CareFairfax, VAA leading grocery retailer in Fairfax is looking for a passionate Bakeoff Assistant to support the Baker in preparing and showcasing high-quality baked goods. The ideal candidate will have 1-3 years of experience in food service, strong communication skills, and a commitment to excellent customer service.
Online Client Care CSR Rep AO Globe LifeOnline Client Care CSR RepWashington, DCRemoteFull timeWhether you are entering the workforce or transitioning into a new career path, this opportunity offers flexibility, structured support, and strong income potential within a mission-driven organization. With more than 70 years of experience, the organization proudly serves unions, credit unions, and veteran communities while supporting a modern, remote-first workforce.
Senior Customer Care Engineer - Federal TS SCI w/ FSP Forward Networks, Inc.Senior Customer Care Engineer - Federal TS SCI w/ FSPDCBacked by world-class investors including Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, Forward Networks offers a people-centric, innovative culture where brilliant minds are shaping the future of network reliability, security, and AI-ready operations. As a Senior Technical Support Engineer - Federal (Senior Customer Care Engineer) for our Support team, you will be responsible for providing world-class post-sales customer support and technical leadership to our client base.
U-Box Customer Care Representative (CDL-A) U-Haul International IncU-Box Customer Care Representative (CDL-A)Hyattsville, MD$24–$26 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Customer Care Advisor Circle Internet Financial LLCCustomer Care AdvisorWashington, DCRemote$29.50–$41 / hourCircle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. What you'll be responsible for: You'll be a part of a truly amazing team of people working directly with customers around the world, helping them to utilize the full potential of Circle while providing an outstanding customer experience with every interaction.
Customer Service Manager - Federal Health (CMS) DOMA TechnologiesCustomer Service Manager - Federal Health (CMS)DCRemoteThe CSM manages the team responsible for handling these contacts, ensures all provider communications are addressed accurately and within contractually required response timeframes, and escalates unresolved or sensitive issues to the Project Manager. Handle provider inquiries related to Additional Documentation Request (ADR) letters, medical review determinations, Discussion and Education (D&E) session scheduling, and Medicare appeals processes; ensure staff are trained and equipped to address each inquiry type accurately.
Call Center Customer Service Supervisor, MD SC VA UT WV TN(VE260406921VA) The Bowen Group - VEOCCCall Center Customer Service Supervisor, MD SC VA UT WV TN(VE260406921VA)Chantilly, VAFull timeThe Customer Service Supervisor oversees a team of Customer Service Representatives (CSR) that provide front-line support for the Veterans Experience Office's White House VA Hotline contact center. In this role, you will provide coaching and leadership, answer escalated inquiries, refer customers directly to other VA hotlines, and perform intake for the VA's complaint management program.
Supervisor Call Center - Inova Cares Inova Health SystemSupervisor Call Center - Inova CaresFalls Church, VAMental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. Monitors call center (Real Time) metrics (call times, volume, wait times, scheduling accuracy, customer satisfaction) and takes corrective actions as needed.
Customer Service Specialist TradeCore RecruitingCustomer Service SpecialistVienna, VAFull timeWe're looking for an organized, customer-focused Customer Service Representative (CSR) who thrives in a fast-paced environment and enjoys helping customers while keeping the office running smoothly. As our Customer Service Representative, you'll be the first point of contact for many of our customers and play a critical role in supporting both the field team and office operations.
Customer Support Specialist - Spanish Bilingual CarfaxCustomer Support Specialist - Spanish BilingualCentreville, VirginiaThe expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX® Vehicle History Report to consumers and the automotive industry. CARFAX , part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information.
Customer Support Specialist CarfaxCustomer Support SpecialistCentreville, VirginiaThe expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX® Vehicle History Report to consumers and the automotive industry. CARFAX , part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information.
Customer Service Engineer 2 - MR - Washington, D.C. Varian Medical Systems IncCustomer Service Engineer 2 - MR - Washington, D.C.DC$64,060–$88,088 / yearIt is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.". Physical Requirements: Lifting 50lbs (floor to above waist/head), walking, ladder/stepstool climbing, bending, twisting, sitting work, squatting work, standing work, high-reach, fine grasping manipulation, good vision, and ability to work alone.
Part-Time Customer Service Associate NVR IncPart-Time Customer Service AssociateReston, VA$22–$24 / hourLife at NVR: As the parent company of Ryan Homes, NVHomes and Heartland Homes, NVR is committed to your success and we will give you the tools, training, and industry knowledge you need to excel and thrive. We'll provide training and resources so you can successfully evaluate a caller's situation to determine proper next steps to resolve the homeowner's concerns.
Customer Service Representative (Flexible Working Hours) Destination PetCustomer Service Representative (Flexible Working Hours)Alexandria, VirginiaSince 2016, we’ve been serving up best-in-show care from coast to coast with day care, boarding, grooming, training, veterinary services, and more. If you love pets *and* people—and can juggle phones, customers, and the occasional muddy paw print—this is your moment.
Licensed Customer Service & Support Specialist Supervisor - PNC Wealth Management The PNC Financial Services Group IncLicensed Customer Service & Support Specialist Supervisor - PNC Wealth ManagementVA$49,500–$115,500 / yearPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
Customer Service Representative I - Enterprise Physical Operations Washington University in St LouisCustomer Service Representative I - Enterprise Physical OperationsWashingtonGuided by our PRIDE+ Core Values of Professionalism & Planning, Respect & Responsibility, Integrity & Integration, Dedication & Delivery, Excellence & Enterprise Alignment, and Accountability & Stewardship, EPO fosters a culture centered on collaboration, strategic partnership, innovation, accountability, and service excellence across the university enterprise. Our teams provide strategic leadership and operational expertise in facility management, infrastructure services, capital project delivery, real estate operations, planning, sustainability, engineering, maintenance, environmental services, public safety support, and enterprise operational services.
Customer Service Quality Manager Parsons CorpCustomer Service Quality ManagerVA$103,500–$181,100 / yearJob Description: Parsons is seeking a Customer Service Quality Manager with a good knowledge of basic quality concepts in the construction and equipment installation areas and excellent personal relationship skills to oversee quality and customer satisfaction for a nationwide program for the FAA. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation''s most critical assets, from Earth to cyberspace.
NewBlood Collection Staff – Customer Service American Red CrossBlood Collection Staff – Customer ServiceFairfax, Virginia$18.97This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce.
Customer Service Representative - State Farm Agent Team Member Yvette Schuler - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberAlexandria, VAAs a Customer Service Representative - State Farm Agent Team Member with Yvette Schuler - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
NewCustomer Support Specialist Guidehouse IncCustomer Support SpecialistArlington, VAWhat You Will Do: The Customer Support Specialist provides first-line customer support across multiple communication channels, ensuring timely request acknowledgment, triage, and resolution using established workflows. This role escalates complex issues to higher tiers as needed and captures customer feedback to support service quality and continuity.
Blood Collection Staff - Customer Service American Red Cross Blood ServicesBlood Collection Staff - Customer ServiceFairfax, VAAmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.
Customer Service Representative Eagle Bancorp IncCustomer Service RepresentativeDC$23.24–$33.01 / hourWe provide full banking services for our commercial clients, including new account setup and maintenance, cash management products, and in-person assisted and automated transaction services. Resolves basic service issues by maintaining a developed working knowledge of basic bank products and services while referring more complex requests to appropriate colleagues or departments.
Customer Service Representative Ross Tree Expert CompanyCustomer Service RepresentativeFalls Church, VAYou are a key part of operations, working closely with Sales Arborists, the Dispatcher, and Production to ensure clients are informed, jobs are documented correctly, and billing moves without delays. As a Customer Support Representative (CSR), you are responsible for managing the client experience after the sale—ensuring communication is clear, expectations are set, and jobs move smoothly from scheduling through completion and billing.
Retail Customer Service Team Member The Michaels Companies IncRetail Customer Service Team MemberAlexandria, VAPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members.
Fabric & Yarn Enthusiast (Daytime Customer Service and Stocking) The Michaels Companies IncFabric & Yarn Enthusiast (Daytime Customer Service and Stocking)Alexandria, VAPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members.
Spanish Bilingual Limited Service Customer Service Representative MaximusSpanish Bilingual Limited Service Customer Service RepresentativeTysons, VAFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
Customer Service Representative at F1rst Residences JBG SMITHCustomer Service Representative at F1rst ResidencesWashington, DC$22–$24 / hourFull timeEnsure new residents have a seamless move-in experience by conveying important information and requirements to resident ahead of move-in day in accordance with JBG SMITH policies, completing pre move-in inspections of apartment homes to address any deficiencies prior to move-in, coordinating reservation of loading dock and freight elevator, assisting resident as needed with setup of utilities, renter’s insurance, and Internet access. Ensure residents moving out have seamless experience departing the community by arranging pre move-out inspections with service team, coordinating reservation of loading dock and freight elevator, assisting resident as needed with transferring utilities back to building’s name.
Showroom Customer Service Representative Ferguson Enterprises IncShowroom Customer Service RepresentativeWashington, DC$48,588–$79,185 / yearFerguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. If you have a love of meeting people and providing phenomenal customer service coupled with an interest in contributing directly to the bottom line of a multi-billion-dollar organization, this is the position for you!
NewCustomer Support Specialist Lead Guidehouse IncCustomer Support Specialist LeadArlington, VAThe individual will oversee SOPs, knowledge base content, and customer journey artifacts, analyze service metrics to drive improvement, manage escalations and SLA compliance, and implement proactive customer advocacy strategies. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event.
Bilingual Customer Service Representative- DC Southeastrans, Inc.Bilingual Customer Service Representative- DCWashington, DCSUMMARY: This position is responsible for ensuring that all consumers receive accurate, courteous, and professional customer service related to requests for non-emergency medical transportation services. ESSENTIAL FUNCTIONS: Assists callers efficiently and in a polite, courteous and professional manner at all times.
Customer Service Engineer - Union - MR/CT/XP - Northeast Upstate NY Siemens HealthineersCustomer Service Engineer - Union - MR/CT/XP - Northeast Upstate NYWashingtonExport Control: “A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.”. These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN) Criminal background checks Drug screens Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus) Annual TB testing Healthcare training.