Bilingual Call Center Supervisor (English & Spanish) Family Insurance Sales, LLCBilingual Call Center Supervisor (English & Spanish)Los Angeles, California$19–$30About the Role: You will oversee and support three essential departments that directly impact customer retention, sales growth, and client satisfaction: Retention Department – Contact existing customers with premium payment reminders and help reduce policy cancellations. As the department grows, the role will naturally evolve into approximately 70 percent leadership and coaching and 30 percent personal production, allowing you to focus on developing people, improving performance, and driving results across the department.
Medical Office Call Center Representative Priority Family Care CenterMedical Office Call Center RepresentativeMonterey Park, California$18–$22If you are passionate about providing exceptional service in a healthcare setting and want to make a difference in patients' lives, we invite you to apply today. Summary: As a Phone Representative, you will be the first point of contact for our patients, ensuring they receive outstanding customer service and support.
Call Center Monitoring Specialist Lobel FinancialCall Center Monitoring SpecialistAnaheim, CA$23–$25 / hourFull timePartner with Management to promptly address issues or delays that may affect workflows or processing timelines and coaching strategiesCollaborate with QA/Compliance Teams to identify any process improvements, policy updatesMaintain accurate records of monitoring activities, including call summaries, notes, escalationsStay updated on industry trends, emerging technologies, and best practices to monitor collection calls. QualificationsEducation: High School or GED required, associate or bachelor's degree in finance or related field preferred.1-3 years of experience in call center quality assurance, monitoring, or collections operationsStrong attention to detail and the ability to evaluate interactions objectively and consistently.
Customer Service Representative I Johnson Service GroupCustomer Service Representative IIrvine, CADevelop and maintain positive customer relations and coordinate with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. Duties And Responsibilities Customer AdvocateRespond to general customer questions via telephone, e-mail, and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims in a confidential, professional, and ethical manner.
Customer Service Rep - Bilingual Spanish Kinetic Personnel Group, Inc.Customer Service Rep - Bilingual SpanishOrange, CA$24–$30 / hourUtilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets and/or other information applicable to the position assignment. Addresses member and provider inquiries, questions and concerns in all areas including eligibility, enrollment, claims or authorization status, benefit interpretation and referrals/authorizations for medical care in-person or telephonically.
Scheduler - Sr. Customer Service Rep Artech LLCScheduler - Sr. Customer Service RepLos Angeles, CA$19–$21.99 / hourOther fast-paced, customer-focused environments often possess the communication, multitasking, and problem-solving skills needed to succeed in this role. We welcome candidates who meet the minimum qualifications, as well as recent college graduates who are eager to begin a career in healthcare and gain valuable professional experience.
Customer Service Associate Integrated Resources, IncCustomer Service AssociateOrange, CaliforniaContractorAssist efforts to continuously improve by assuming responsibility for identifying and bringing to the attention of responsible entities operations problems and/or inefficiencies. Overall expectations is to provide outstanding service to internal and external customers and strive to resolve member and provider needs on the first call.
Non-Clinical - Administrative - Customer Service Representative 22nd Century Technologies, Inc.Non-Clinical - Administrative - Customer Service RepresentativeLos Angeles, CARemoteThis role handles inbound calls, documents member interactions, assists with healthcare-related inquiries, and collaborates with internal departments to ensure timely and effective service. The Member Services Agent serves as the primary point of contact for members and patients, providing exceptional customer service, education, and issue resolution.
Call Center Supervisor Family Health Care Centers of Greater Los Angeles, Inc.Call Center SupervisorBell Gardens, CaliforniaFull timeWorks closely with applicable FHCCGLA supervisors and managers to provide and foster good collaboration, teamwork and develop good working relationships for the best overall outcomes of the call center department. Verifies that appointment availability is checked across all FHCCGLA sites and schedules patients according to their specifications (e.g., provider preference, date/day/time, preferred site, etc.).
Customer Service Assistant DraftomatCustomer Service AssistantLos Angeles, CA$18–$27 / hourWe are seeking a motivated and friendly Customer Service Assistant to support daily customer interactions, appointment coordination, and administrative operations. We are committed to delivering exceptional customer care while maintaining healthy, clean, and visually appealing outdoor spaces.
Operations - Call Center Manager Unicare Community Health Center, Inc.Operations - Call Center ManagerOntario, CAPlan, organize, direct, and oversee the daily operations of the centralized Call Center's agents, patient care coordinators, medical records, referral department to ensure efficient service delivery, timely access to care, and exceptional patient experiences. The Call Center Manager plans, organizes, directs, and evaluates all call center activities, including staffing, scheduling, quality assurance, employee performance, training, workflow development, and continuous process improvement.
Supervisor, Medical Call Center – Access Center – Full Time 8 Hour Days (Exempt) (Non-Union) University of Southern CaliforniaSupervisor, Medical Call Center – Access Center – Full Time 8 Hour Days (Exempt) (Non-Union)Los Angeles, CaliforniaWhen extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. The organization encompasses 17 clinical departments, with approximately 1,500 physicians and 2,000 staff delivering care across more than 80 locations from Kern County to Orange County and into Las Vegas.
NewAdvocate (CSR) TEEMA GroupAdvocate (CSR)Los Angeles, CA$18–$20Whether answering incoming calls, scheduling clinical appointments, processing authorizations, or managing patient inquiries, you will serve as a vital link connecting patients, families, healthcare providers, and team members. Effectively coordinate the scheduling of patient appointments, including troubleshooting conflicts or urgent needs, communicating with all stakeholders (staff, family, providers), and meeting turnaround times outlined in scheduling protocols.
Call Center - Customer Service Representative LancesoftCall Center - Customer Service RepresentativeBrea, CA$22The CSR will ensure customer satisfaction by way of processing orders, answering phones promptly, finishing delivery information and providing field sales/service support, all with accuracy and efficiency. To ensure customer satisfaction regarding taking orders, answering phone promptly, furnishing delivery information and providing field sales/service support, all with accuracy and efficiency.
Commercial Customer Service Representative (Licensed P&C) Meyling Marin-Farmers Insurance AgencyCommercial Customer Service Representative (Licensed P&C)Riverside, CA$23–$25 / hourMeyling Marin-Farmers Insurance Agency in Riverside, California, is looking for an experienced and committed individual to join our team as a Full-Time Commercial Customer Service Representative (Licensed P&C). In addition you will Identify opportunities to cross-sell additional coverages to existing clients.
Senior Community Health Worker - Call Center Agent Heluna HealthSenior Community Health Worker - Call Center AgentAlhambra, CaliforniaProvides personalized tutorial showing new users how to navigate the Patient Portal including downloading the Patient Portal app on patient’s smartphone, signing into the app, and teaching patients and families to use features of the Patient Portal (view labs, notes, message doctor, renew prescriptions, join video visit, etc.). Assists patients and families remotely to enroll via email invitation or self- enrollment, download the Patient Portal app on patient’s smartphone, sign into the app, and teach patients and families to use features of the Patient Portal (view labs, notes, message doctor, renew prescriptions, join video visit, etc.).
Customer Service Representative Ultimate Image PrintingCustomer Service RepresentativeSanta Ana, California$20–$22The ideal candidate will be responsible for managing day-to-day client communications, navigating order workflows, and delivering exceptional support to a diverse range of artists and photographers. Artbeat Studios is a fast-paced, rapidly growing company specializing in premium fine art, HD metal, acrylic, canvas, and paper printing.
NewCustomer Solution Center Compliance/Audit Readiness Specialist Macpower Digital Assets Edge Private LimitedCustomer Solution Center Compliance/Audit Readiness SpecialistLos Angeles, CA$88,854–$115,509 / yearThis position will be responsible for the regulatory obligations for each line of business and their governing bodies; California Department of Health Care Services (DHCS), Department of Public Social Services (DPSS), Centers for Medicare and Medicaid Services(CMS), CalHers, and National Committee for Quality Assurance (NCQA) along with review and analysis of regulatory requirements for all product lines The position will take lead in all of the audit situations and be prepared to present and report full findings and ensure action plans are created, executed, and verified through reconciliation of end to end on all regulatory functions. Card and member materials, outbound health risk assessment (HRA) calls for Seniors and People with Disabilities (SPD) and Cal MediConnect (CMC) plus HIF for Medi-Cal Direct program (MCLA), call documentation and categorization, service authorization request and coverage determination, Appeals and Grievances across all lines of business).
Customer Service Warehouse Associate Ewing Outdoor SupplyCustomer Service Warehouse AssociateSignal Hill, CA$20We are looking for a Customer Service Associate/ Delivery Driver to provide excellent customer service for our business and distribute products promptly to our customers. Must be comfortable working most of your shift on your feet and performing repetitive physical tasks, such as stooping, squatting, and lifting items above your head.
RETAIL CUSTOMER SERVICE LEADER (FRONT END LEADER) Micro CenterRETAIL CUSTOMER SERVICE LEADER (FRONT END LEADER)Tustin, CA$22–$24 / hourFull timeProvide regular coaching and feedback to associates in regards to customer satisfaction and appropriate sales presentation to ensure desired operations results and metrics are understood and being met. Lead all freight flow and merchandise processing within the department, including regular cycle counts and tracking of company assets through inventory control and loss prevention best practices.