NewCare Continuum Partner - Medical Assistant Lehigh Valley Health NetworkCare Continuum Partner - Medical AssistantDorneyville, PAFinally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region.
Customer Service Representative Child Guidance Resource CenterCustomer Service RepresentativeHavertown, PAReception activities including answering incoming & making appointment reminder calls, checking clients in/out for appointments, scheduling appointments, verifying client insurance coverage, maintaining conference room schedules, mail distribution. Mail/email clinical discharge summary forms / risk of closure letters, closure letters, engagement letters to client/legal guardian.
Retail Customer Experience Coordinator TJ MaxxRetail Customer Experience CoordinatorNorth Wales, PA$14.75–$15.25 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewCustomer Experience Coordinator MarshallsCustomer Experience CoordinatorDoylestown, PA$14.75–$15.25 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewPart Time Customer Experience Coordinator MarshallsPart Time Customer Experience CoordinatorPlymouth Meeting, PA$14.75–$15.25 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewCustomer Service Advocate- Billing St. Luke's Health Network, Inc.Customer Service Advocate- BillingAllentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Customer Service Advocate is responsible for handling incoming telephone calls, e-mail, and written correspondence to the Single Business Office (SBO) regarding billing questions and/or concerns for hospital and physician billing self-pay balances.
Weekend Patient Engagement Partner, Connect to Care -Access Center St. Luke's Health Network, Inc.Weekend Patient Engagement Partner, Connect to Care -Access CenterAllentown, PAPart timeManages and works referral work queues when assigned and provides supplemental inbound patient call support during high volume times using (and vice versa), and uses judgment to prioritize and accommodate patients, based on patient needs. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
Weekend Patient Engagement Partner - Connect to Care - Access Center St. Luke's Health Network, Inc.Weekend Patient Engagement Partner - Connect to Care - Access CenterAllentown, PAPart timeManages and works referral work queues when assigned and provides supplemental inbound patient call support during high volume times using (and vice versa), and uses judgment to prioritize and accommodate patients, based on patient needs. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
Part Time Patient Engagement Partner, Evenings and Weekends, Connect to Care - Access Center St. Luke's Health Network, Inc.Part Time Patient Engagement Partner, Evenings and Weekends, Connect to Care - Access CenterAllentown, PAPart timeManages and works referral work queues when assigned and provides supplemental inbound patient call support during high volume times using (and vice versa), and uses judgment to prioritize and accommodate patients, based on patient needs. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
Medical Assistant - Cedar Point Primary Care, Allentown St. Luke's Health Network, Inc.Medical Assistant - Cedar Point Primary Care, AllentownAllentown, PAFull timeCommunicates and coordinates with providers or Care Team regarding hospital discharge, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient and/or family education on chronic conditions, and labs or other testing as well as specialist visits. Provides other patient care services as needed/directed: keeps exam rooms clean; maintains clinical supplies in exam rooms; cleans and autoclaves contaminated instruments; gives injections or immunizations within State guidelines.
Medical Assistant, Cedar Point Primary Care St. Luke's Health Network, Inc.Medical Assistant, Cedar Point Primary CareAllentown, PAFull timeCommunicates and coordinates with providers or Care Team regarding hospital discharge, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient and/or family education on chronic conditions, and labs or other testing as well as specialist visits. Provides other patient care services as needed/directed: keeps exam rooms clean; maintains clinical supplies in exam rooms; cleans and autoclaves contaminated instruments; gives injections or immunizations within State guidelines.
Medical Assistant, Pediatric Primary Care, Sellersville St. Luke's Health Network, Inc.Medical Assistant, Pediatric Primary Care, SellersvilleSellersville, PAFull timeCommunicates and coordinates with providers or Care Team regarding hospital discharge, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient and/or family education on chronic conditions, and labs or other testing as well as specialist visits. Provides other patient care services as needed/directed: keeps exam rooms clean; maintains clinical supplies in exam rooms; cleans and autoclaves contaminated instruments; gives injections or immunizations within State guidelines.
Medical Assistant, Primary Care, Souderton St. Luke's Health Network, Inc.Medical Assistant, Primary Care, SoudertonSouderton, PAFull timeCommunicates and coordinates with providers or Care Team regarding hospital discharge, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient and/or family education on chronic conditions, and labs or other testing as well as specialist visits. Provides other patient care services as needed/directed: keeps exam rooms clean; maintains clinical supplies in exam rooms; cleans and autoclaves contaminated instruments; gives injections or immunizations within State guidelines.
Medical Assistant, Lederach Primary Care St. Luke's Health Network, Inc.Medical Assistant, Lederach Primary CareHarleysville, PAFull timeCommunicates and coordinates with providers or Care Team regarding hospital discharge, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient and/or family education on chronic conditions, and labs or other testing as well as specialist visits. Provides other patient care services as needed/directed: keeps exam rooms clean; maintains clinical supplies in exam rooms; cleans and autoclaves contaminated instruments; gives injections or immunizations within State guidelines.
Medical Assistant, Quakertown Primary Care St. Luke's Health Network, Inc.Medical Assistant, Quakertown Primary CareQuakertown, PAFull timeCommunicates and coordinates with providers or Care Team regarding hospital discharge, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient and/or family education on chronic conditions, and labs or other testing as well as specialist visits. Provides other patient care services as needed/directed: keeps exam rooms clean; maintains clinical supplies in exam rooms; cleans and autoclaves contaminated instruments; gives injections or immunizations within State guidelines.
NewChild Support Call Center Agent Conduent State & Local Solutions, IncChild Support Call Center AgentTrenton, NJRemote$17.50–$18.50Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. The Customer Care Associate will handle inquiries for the New Jersey Department of Human Services Office of Child support and the services it provides via inbound calls.
Customer Care Call Center Supervisor Firstrust BankCustomer Care Call Center SupervisorPAThis role ensures consistent service delivery, operational efficiency, and a world-class customer experience through effective workflow management, quality monitoring, KPI oversight, real-time floor support ("quarterbacking"), and ongoing coaching and development. Please advise Firstrust of any accommodation you require to express an interest in a specific opening by emailing or calling: reasonableaccomdations@firstrust.com or 215-728-8265.
NewCustomer Service Manager, Airport Customer Care American AirlinesCustomer Service Manager, Airport Customer CarePhiladelphia, PAOur 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.
NewCustomer Care Specialist I Firstrust BankCustomer Care Specialist IPAThe number one priority is to cultivate prosperity for our current and future customers by providing prudent financial solutions and a commitment to exceptional service; to ensure resolution is achieved during the initial contact whenever possible; to possess expansive knowledge of products and services; to ultimately exceed customer expectations. The Customer Care Specialist is a part of Firstrust Bank's frontline staff, providing world-class service to a wide range of customers, including retail customers, commercial customers, and internal departments.
Customer Care Ambassador Parkway Corporation IncCustomer Care AmbassadorPhiladelphia, PAParkway is seeking an experienced Customer Care Ambassador for its Parking-Centric Customer Care Call Center (located at our home office at 150 N Broad St.) The Call Center's main responsibility will be to assist customers across North America, 24/7, with customer service issues they encounter while at Parkway's automated cashier parking facilities. In addition to customer service, the Customer Care Center will have remote video access to sites and will be responsible for responding to alarms stemming from video analytics and other smart devices in Parking facilities and responding according to protocols.
NewCustomer Care Representative New Tripoli BankCustomer Care RepresentativePASkill(s): Strong interpersonal relations and communicative skills; moderate reading, writing, grammar, and mathematics skills; a working knowledge of bank operating policies, proficient computer skills, including Microsoft Word and Excel; Outlook; knowledge of various office machines, visual and auditory skills. Serve as a subject matter expert as it relates to New Tripoli electronic/mobile offerings which includes but is not limited to: Online/Mobile banking functionality, Bill Pay, signing up for electronic statements, transfers, etc.
Customer Care Representative 17 hourly Raymours Furniture Co IncCustomer Care Representative 17 hourlyExton, PACustomer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management). You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns.
Project Coordinator - Customer Care Victaulic CoProject Coordinator - Customer CarePAPerform all quote & order related tasks and service-related activities ensuring accurate, timely and effective handling of customer requirements including documentation and product delivery. Coordination of project delivery requirements utilizing project management and basic expediting skills through product substitution or escalation to Customer Satisfaction.
Customer Care Associate, Redi Carpet - Philadelphia, PA HD Supply Holdings IncCustomer Care Associate, Redi Carpet - Philadelphia, PAPAResponds to customer order and quotation requests received via the telephone, e-mail, written, and faxed correspondence within the department service goals. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.
NewCustomer Care Representative HNL Lab MedicineCustomer Care RepresentativeAllentown, PennsylvaniaM-F Variable Days 1400-1800, Every Other Weekend Sat/Sun Variable Start 1100-1200, Holiday RotationTheprimaryfocusoftheCustomer CareRepresentativeistoprovideclear,effective,and seamless communication regarding laboratory inquiries to our valued clients. Excels in the ability to multitask in a fast-paced environment, including but not limited to, managing two desktops while handling customer inquiries via phone, email, fax, and other electronic communication in a timely manner to effectively provide an elevated level of customer satisfaction.
Air Logistics Customer Care Specialist Abacus Solution GroupAir Logistics Customer Care SpecialistMedia, PAWe are known for our supportive culture and long-standing client partnerships; Abacus offers more than just a job—we provide a path to lasting career growth with trusted employers nationwide. This role involves managing client interactions, coordinating air logistics operations, and ensuring seamless customer experiences.
Global Process Owner (GPO) Customer Care M/W Airgas IncGlobal Process Owner (GPO) Customer Care M/WRadnor, PAThis is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees. Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals.
Collections and Customer Care Specialist hibu,Inc.Collections and Customer Care SpecialistKing of Prussia, PABeat the Traffic: Our 10:00 AM start time lets you completely skip the stressful morning rush hour, gives you your mornings back, and ensures you never work a weekend or late-night holiday shift. Career Longevity: Build your future with an established, stable organization that offers clear pathways for company‑wide advancement, continuous professional development, and meaningful opportunities to grow your career across multiple teams and functions.
Customer Care Coordinator HB Home ServicesCustomer Care CoordinatorHarleysville, PennsylvaniaAnswer incoming calls for the Home Service Teams to include HVAC, and plumbing service requests, billing issues, agreement enrollment, fuel requests and general customer concerns. Impact customer service experience by problem solving and turning frustrated customers into repeat customers- Creating the 5-star Experience.
Customer Care Administrator - Contract/Temp Essential Utilities IncCustomer Care Administrator - Contract/TempBryn Mawr, PAAqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines working with customers, to scientists and engineers who help ensure we're delivering reliable water and wastewater services to our communities. Communicates regularly and professionally with management and all service departments, including Customer Operations staff, State Presidents and relevant office personnel as necessary to effectively respond to customer issues and concerns, providing customer service excellence.
Customer Care Manager - State Farm Agent Team Member Eldion Pajollari - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberFeasterville, PAThe Eldion Pajollari Agency is hiring a Customer Care Manager who delivers exceptional service while driving retention, cross-sales, and account growth. You will lead daily service operations while identifying in-book sales opportunities and ensuring coverage conversations translate into measurable growth.
Customer Care Manager - State Farm Agent Team Member Stephanie Raieta - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberGlenside, PAThe Stephanie Raieta State Farm Agency is seeking a Customer Care Manager who leads with empathy, organization, and accountability while also being comfortable identifying in-book sales opportunities during service interactions. You will oversee daily service activity, support customer retention, and help ensure policies remain accurate and effective—while confidently recommending additional coverage when it truly benefits the customer.
Customer Care Agent Star Group LPCustomer Care AgentPAYou will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills, along with the ability to interact effectively with both customers and coworkers.
Customer Care & Dispute Specialist Schindler Holding LtdCustomer Care & Dispute SpecialistPhiladelphia, PAJoin us as a Customer Care & Dispute Specialist Your main responsibilities OPEN TO CANDIDATES IN THE FOLLOWING AREAS: Philadelphia, Syracuse, and Boston Role Objective The Customer Care and Dispute Specialist is the primary "problem solver" for all invoice discrepancies originating at the territory, site, or customer level. The primary goal is to investigate root causes within the site (Sales, Field Operations, Contract Management, Local Finance) and drive them to a resolution to ensure timely cash flow and minimize DSO (Days Sales Outstanding), as well as ensure customer satisfaction.
Personal Lines Customer Care Professional - Allstate Agency Experience Only! David LiebermanPersonal Lines Customer Care Professional - Allstate Agency Experience Only!Richboro, PennsylvaniaJob DescriptionThe Personal Lines CSR at Allstate Insurance Agency - David Lieberman is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.
Bilingual Customer Care Advocate TransUnionBilingual Customer Care AdvocatePA$18.22–$26.44 / hourFor You: Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back. TransUnion Overview: At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers.
NewU-Box Customer Care Representative (CDL) U-HaulU-Box Customer Care Representative (CDL)Feasterville, PAThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Customer Care Specialist Constellation Energy CorpCustomer Care SpecialistCoatesville, PABeginning May 7, 2025, candidates will need one of the following as identification in accordance of the Real ID ACT: Real ID, Passport, Visa, TWIC Card, to gain unescorted access. Cookies are used on this site to assist in continually improving the candidate experience and all the interaction data we store of our visitors is anonymous.
Customer Care Advocate TransUnionCustomer Care AdvocatePA$18.22–$26.44 / hourFor You: Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back. TransUnion Overview: At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers.
Customer Care Specialist Constellation Energy Generation, LLC.Customer Care SpecialistCoatesville, PennsylvaniaFull timeNow integrated with Calpine, our portfolio includes 55 gigawatts of capacity from nuclear, natural gas, geothermal, hydro, wind and solar facilities, with the generating capacity to power the equivalent of 27 million homes. The Customer Care Specialist team works closely with PowerLabs technical staff and the Sales and Marketing team in fulfilling customers' testing and calibration needs.
AWC Customer Care Coordinator InfuSystem Holdings IncAWC Customer Care CoordinatorAudubon, PAInfuSystem provides the sale, rental, lease and associated supplies, including infusion pumps, nerve blocks for acute pain, nerve block catheters, postoperative pain pumps, central venous catheters, IV pumps, pole-mounted pumps, syringe pumps, enteral pumps, Huber needles, clean room supplies, IV extension tubing, pump tubing, ambulatory pumps, replacement pumps, disposable products, central venous access devices, closed system transfer devices, negative pressure wound therapy vacs, wound vac, and chemotherapy and oncology infusion pumps. Biomedical services include both on-site and depot preventive maintenance, repair and warranty services, ranging from equipment inspections to extensive repairs, including compression device systems, defibrillators, EKG machines, electrosurgical units, external pacemakers, humidifiers, infusion pumps, LCDs, light sources, modules, patient monitors, printers, pulse oximeters, telemetry transmitters and tourniquets - all completed to factory specifications.
Advisor 1, Car Care Customer Service & Sales AAA-Mid-Atlantic, Inc.Advisor 1, Car Care Customer Service & SalesPA$22.55–$24 / hourAs an Advisor 1, Car Care Customer Service & Sales for AAA, you'll be the driving force behind our customers' exceptional experience, seamlessly coordinating their vehicle service needs with our skilled technicians in-shop. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers.
Customer Care Associate, Redi Carpet - Philadelphia, PA HD Supply ManagementCustomer Care Associate, Redi Carpet - Philadelphia, PAPhiladelphia, PennsylvaniaResponds to customer order and quotation requests received via the telephone, e-mail, written, and faxed correspondence within the department service goals. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.
Customer Care Coordinator TruGreen Companies L.L.C.Customer Care CoordinatorPA$35,001–$63,002 / yearCalifornia Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. Coordinates and resolves customer follow-up requests (CFRs) as a liaison between branches and customers to provide and maintain the highest level of customer service.
NewU-Box Customer Care Representative (CDL) U-Haul International IncU-Box Customer Care Representative (CDL)Feasterville, PAThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
U-Box Customer Care Representative (CDL-A) U-Haul International IncU-Box Customer Care Representative (CDL-A)NJ$25–$27 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Customer Care Advisor Circle Internet Financial LLCCustomer Care AdvisorPhiladelphia, PARemote$29.50–$41 / hourCircle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. What you'll be responsible for: You'll be a part of a truly amazing team of people working directly with customers around the world, helping them to utilize the full potential of Circle while providing an outstanding customer experience with every interaction.
Customer Care Coordinator TruGreenCustomer Care CoordinatorWarminster Township, PennsylvaniaCalifornia Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. Coordinates and resolves customer follow-up requests (CFRs) as a liaison between branches and customers to provide and maintain the highest level of customer service.
Client Advisor, Lead Generation/Customer Care Anthony & Sylvan PoolsClient Advisor, Lead Generation/Customer CareWarminster, PennsylvaniaEngage and guide prospective clients through timely outreach via phone, SMS, and email, leading structured discovery conversations to understand project vision, timeline, budget, and decision-making process while addressing questions and concerns with confidence and curiosity. Facilitate smooth consultation handoffs by capturing key discovery insights, preparing Design Consultants with relevant client context, and proactively managing appointment recovery opportunities to support successful outcomes.