Customer Care Manager EssilorLuxottica SA
Customer Care ManagerWe offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms. Lab & Production Coordination Investigate delayed or problematic orders on production floor Identify root causes of late or stalled jobs; take action as needed Partner with cross-functional teams (Pricing, Finance, Sales, Account Setup, etc.) to resolve issues Collaborate with lab teams to ensure accurate & timely resolution.
