Customer Care Associate, Level II (M-F 10:30am-7pm) - Waukegan, IL HD Supply Holdings IncCustomer Care Associate, Level II (M-F 10:30am-7pm) - Waukegan, ILChicago, IL$19.62–$23.65 / hourIndividual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors. Responds to customer order and quotation requests received via the telephone, e-mail, written, and faxed correspondence within the department service goals.
Customer Care Associate NTT DATA Group CorpCustomer Care AssociateChicago, ILRemotep>Responsibilities: Previous life insurance industry experience that required knowledge of life insurance and annuity policies where you handled calls from policy holders inquiring about payments, policy information, or claims to support callers with various questions on different life insurance products. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses.
Customer Care Associate NTT DATA Services, LLCCustomer Care AssociateChicago, ILRemotep>Basic Qualifications: • 1 year experience (WAH) remote customer service • 1 year experience working in an office setting, multitasking online with multiple Microsoft Windows PC applications • Minimum High school diploma or GED • Spanish Bilingual. Responsibilities: • Previous life insurance industry experience that required knowledge of life insurance and annuity policies where you handled calls from policy holders inquiring about payments, policy information, or claims to support callers with various questions on different life insurance products.
NewCustomer Care Area Manager Lennar HomesCustomer Care Area ManagerPlainfield, IL$65,007.38–$120,395 / yearFull timep/>Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn<https://www.linkedin.com/company/lennar/> for the latest job opportunities. Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career.
IL Call Center Remote Customer Service Representative Vimo, Inc.IL Call Center Remote Customer Service RepresentativeBourbonnais, ILRemotep>Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
Call Center Remote Customer Service Representative Vimo, Inc.Call Center Remote Customer Service RepresentativeILRemotep>Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
NewBDC Customer Care Specialist Thomas Nissan of JolietBDC Customer Care SpecialistJoliet, Illinoisp>This is a great opportunity for individuals with experience in customer service, call centers, appointment setting, collections, hospitality, retail sales, or any position that requires strong communication skills. Thomas Nissan of Joliet is actively hiring Business Development Representatives (BDC) to help support our rapidly growing sales department.
Customer Care Manager Covista IncCustomer Care ManagerLisle, IL$60,000–$63,000 / yearp>The Manager, Customer Care oversees the daily operations of a customer service team that provides front line customer and technical support and is responsible for improving the online service model each quarter via email, phone, and live chat. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.
Customer Care Specialist Mercedes Benz Of Orland ParkCustomer Care SpecialistOrland Park, Illinoisp>Physical Demands: While performing the duties of this job, the employee is regularly required to sit, and talk or hear; frequently required to use hands to finger, handle or feel; occasionally required to stand, walk, reach with hands and arms; and stoop, kneel, crouch or crawl; must occasionally lift and/or move up to 20 pounds; specific vision abilities required by this job include close vision. Fields Mercedes Benz of Orland Park is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers!Customer Care Specialist Massachusetts Mutual Life Insurance CompanyCustomer Care SpecialistChicago, ILRemoteNetworking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, inclusivity, a strong business acumen, and show courage, even in the most difficult situations.NewCustomer Care Area Manager Lennar CorpCustomer Care Area ManagerPlainfield, IL$65,007.38–$120,395 / yearp>Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn<https://www.linkedin.com/company/lennar/> for the latest job opportunities. Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career.Customer Care Team Lead Bilingual Spanish PLSCustomer Care Team Lead Bilingual SpanishOak BrookThe Customer Care Team Lead is instrumental in enhancing the customer experience by providing high quality service at every interaction and ensuring customer inquiries are being handled appropriately, while working in a dynamic, fast-paced environment. Experience working in a fast-paced environment with demonstrated ability to manage multiple competing tasks, and ability to complete all work accurately and in a timely manner.Customer Service Team Lead Goldbelt IncorporatedCustomer Service Team LeadChicago, IL$110,000–$130,000 / yearp>Summary: The General Services Administration (GSA) is seeking call center services to support the GSA Office of Fleet Management, offering program assistance and instruction to GSA Fleet Management Federal customers under the GSA Short-Term Rental (STR) Program. Primary work location is 230 South Dearborn Street, Suite 3800, Chicago, IL 60604; however, work may be performed remotely or at an alternate approved location based on government direction or operational needs, up to five days per week.Customer Service Representative II Goldbelt IncorporatedCustomer Service Representative IIChicago, IL$19.23–$28.85 / hourp>Summary: The General Services Administration (GSA) is seeking call center services to support the GSA Office of Fleet Management, offering program assistance and instruction to GSA Fleet Management Federal customers under the GSA Short-Term Rental (STR) Program. Primary work location is 230 South Dearborn Street, Suite 3800, Chicago, IL 60604; however, work may be performed remotely or at an alternate approved location based on government direction or operational needs, up to five days per week.Call Center Representative Shirley Ryan AbilityLabCall Center RepresentativeChicago, IL$16.60–$27.45 / hourThe Call Center Representative will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute. The Call Center Representative will: Communicate with patients and clinicians via the telephone to evaluates patient needs to determine appropriate care provider or manage appointments.NewRegistry Call Center Representative Shirley Ryan AbilityLabRegistry Call Center RepresentativeChicago, Illinoisp>Benefits: Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations: https://www.sralab.org/benefits. The Call Center Representative will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.Customer Care Representative Bilingual Preferred PLSCustomer Care Representative Bilingual PreferredOak BrookThe Customer Care Representative is instrumental in enhancing the customer experience by providing high-quality service at every interaction and ensuring customer concerns are being handled appropriately while working in a dynamic, fast-paced environment. Experience working in a fast-paced environment with demonstrated ability to manage multiple competing tasks, and ability to complete all work accurately and in a timely manner.Customer Service Representative III Goldbelt IncorporatedCustomer Service Representative IIIChicago, IL$21.64–$30.29 / hourp>Summary: The General Services Administration (GSA) is seeking call center services to support the GSA Office of Fleet Management, offering program assistance and instruction to GSA Fleet Management Federal customers under the GSA Short-Term Rental (STR) Program. Primary work location is 230 South Dearborn Street, Suite 3800, Chicago, IL 60604; however, work may be performed remotely or at an alternate approved location based on government direction or operational needs, up to five days per week.Customer Service Representative Accendra Health IncCustomer Service RepresentativeDowners Grove, ILThe representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing supply orders in a high-volume inbound call center. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.Customer Service Associate I Accendra Health IncCustomer Service Associate IDowners Grove, ILThe representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing supply orders in a high-volume inbound call center. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.Call Center Supervisor AdventHealthCall Center SupervisorHinsdale, IL$48,495.33–$90,192.84 / yearli>Demonstrated interpersonal, customer relations, and communication skills with the ability to use discretion when discussing confidential personnel or consumer-related issues. Ensures appropriate interactions with team members and other key partners are appropriately documented, addressed, and communicated.Customer Service Representative I Goldbelt IncorporatedCustomer Service Representative IChicago, IL$17.79–$25.97 / hourp>Summary: The General Services Administration (GSA) is seeking call center services to support the GSA Office of Fleet Management, offering program assistance and instruction to GSA Fleet Management Federal customers under the GSA Short-Term Rental (STR) Program. Primary work location is 230 South Dearborn Street, Suite 3800, Chicago, IL 60604; however, work may be performed remotely or at an alternate approved location based on government direction or operational needs, up to five days per week.Call Center/Patient Service Representative TCA Health IncCall Center/Patient Service RepresentativeChicago, IL$17–$20 / hourTCA Health, a Federally Qualified Health Center located on Chicago''s far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health services and more to Chicagoland''s underserved communities for over 50 years! You'll be the first point of contact for patients, answering calls, scheduling appointments, verifying insurance, and supporting access to care with empathy and efficiency.Customer Service Representative Mintex IncCustomer Service RepresentativeChicago, ILJob Responsibilities: Understand and meet performance metrics: Demonstrate a strong understanding of call center Key Performance Indicators (KPIs), including but not limited to call volume, call quality, average handle time, response time, first call resolution, and customer satisfaction, and consistently meet or exceed daily, weekly, and monthly targets. Candidates approved for remote work must meet the following additional requirements to ensure productivity, data security, and a professional work environment: Secure and private workspace free from noise, distractions, and interruptions during working hours.TRICARE Customer Service Rep-Alaska residents TriWest Healthcare AllianceTRICARE Customer Service Rep-Alaska residentsChicago, ILFull timeAccurately and professionally answer health care inquiries and provide resolutions to TRICARE beneficiaries & providers over the phone, chat, email or other written correspondence. • Effectively and professionally answer customer inquiries by taking ownership of issues, utilizing sound judgement and the tools at your disposal to resolve customer issues on the initial contact .Call Center Agent Beacon MobilityCall Center AgentChicago, Illinoisp/>The Customer Service Representative will provide excellent customer service to inquiring parties, and direct inquires to the appropriate internal resources as they are received. SCR Medical Transportation LLCEmployer of choice!VP, Product Manager – Call Center Independence Pet GroupVP, Product Manager – Call CenterChicago, IllinoisRemotediv>Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America. Representing the business at the executive level, this role translates strategic objectives into a clear transformation vision, measurable outcomes, and sustainable value creation, while providing decision leadership across the transformation portfolio to ensure alignment with enterprise strategy, risk posture, and growth priorities.Customer Service Representative--Chicago, Illinois Okolona Pest Control IncCustomer Service Representative--Chicago, IllinoisIL$18–$22 / hourWe''re searching for our next Customer Service Representative and if you''re looking for competitive wages and you embrace an engaged, team-centered work environment as you work to assist technicians and customers, we have an amazing career in our Customer Care Center for you! OPC Pest Services rapidly expanding in the Northeastern Illinois and Chicago service areas--if you''re looking for competitive wages with a stress-free work environment, we have amazing job opportunities with full-time employment all year round!Regional Customer Experience Supervisor DCC Propane LLCRegional Customer Experience SupervisorLisle, ILp>This role is responsible for evaluating live and recorded customer interactions, identifying coaching opportunities, developing training plans, improving customer handling skills, and ensuring adherence to operational expectations including RCC utilization, DASH pricing execution, Red Yellow Green (RYG) outbound calling expectations, account setup accuracy, and customer retention initiatives. RingCentral Contact Center Expertise - Develop and maintain advanced knowledge of the RingCentral phone and contact center platform, serving as a subject matter expert on call routing, queue configuration, IVR design, call flow optimization, system functionality, reporting, data extraction, analytics, and process automation to support operational efficiency, customer experience, and business objectives.Customer Service Rep - HIRING ASAP! Genesis Marketing Inc.Customer Service Rep - HIRING ASAP!Cicero, IL$40,000–$50,000 / yearp>Customer care, sales, entry level sales, customer relations, customer acquisition, customer conversion, customer response, customer renewal, customer retention, customer research, customer response, customer effectiveness, provides face to face service to customers, customer satisfaction, restaurant management, restaurant service, marketing and sales, services in hospitality, customer service evaluation, customer loyalty, customer service adviser, customer service analyst, customer service associate, customer service consultant, customer relationship adviser, customer relationship management. This representative will be responsible for meeting directly with external customers and clients regarding services.Customer Service Representative - Weekly Paycheck Genesis Marketing CorporationCustomer Service Representative - Weekly PaycheckVilla Park, IL$52,500–$55,000 / yearCustomer care, sales, entry level sales, customer relations, customer acquisition, customer conversion, customer response, customer renewal, customer retention, customer research, customer response, customer effectiveness, provides face to face service to customers, customer satisfaction, restaurant management, restaurant service, marketing and sales, services in hospitality, customer service evaluation, customer loyalty, customer service adviser, customer service analyst, customer service associate, customer service consultant, customer relationship adviser, customer relationship management. The Customer Service Representative will receive training to ensure they have all the skills and knowledge that they require to be successful in this high energy industry.Call Center Bilingual Sales & Retention Representative (English/Spanish) AT&T IncCall Center Bilingual Sales & Retention Representative (English/Spanish)Chicago, ILHow You'll Make an Impact: As a Customer Care Associate specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment.AVP Customer Service Manager National Specialty Lending Old Second Bancorp IncAVP Customer Service Manager National Specialty LendingOakbrook Terrace, IL$69,000–$90,000 / yearManage Customer Service team phone activity by regularly monitoring and analyzing calls, understand customer service trends based on phone system and reports, and prepare weekly and monthly phone activity reports for management. The Customer Service Manager holds shared supervisory responsibility and plays a critical role in alleviating call volume pressure during all shifts while ensuring queue balance and service continuity throughout operating hours.Call Center Senior Representative NTT DATA Group CorpCall Center Senior RepresentativeChicago, IL$31,900–$47,546 / yearMust remain fully engaged in the role by staying current on all project and team communications, regularly reviewing email and internal updates, and communicating clearly and effectively with all project stakeholders. Remote employees may be required to report onsite at any time for business needs, including but not limited to equipment replacement, equipment repair, retraining, performance remediation, compliance review, or operational requirements.Call Center Senior Representative (bi-lingual Spanish) NTT DATA Group CorpCall Center Senior Representative (bi-lingual Spanish)Chicago, IL$28,356–$45,870 / yearli>Must remain fully engaged in the role by staying current on all project and team communications, regularly reviewing email and internal updates, and communicating clearly and effectively with all project stakeholders. Remote employees may be required to report onsite at any time for business needs, including but not limited to equipment replacement, equipment repair, retraining, performance remediation, compliance review, or operational requirements.NewNational Call Center Manager Pet ButlerNational Call Center ManagerPlainfield, Illinoisb>Education and/or ExperienceHigh school diploma or general education degree (GED) required; some college course work in Business, Sales, Marketing, Communications or related subject matter preferred. Focus on annual roadmap, staffing, training, procedures, customer service excellence, attention to calls, emails, leads, all Contact Center activities in ARF, quality assurance, performance metrics, as well as other daily activities.Customer Success Specialist I - Chicago, Carol Stream Market R.S. Hughes Company, Inc.Customer Success Specialist I - Chicago, Carol Stream MarketCarol Stream, IL$24–$26 / hourWhile order processing and system work are important, the primary purpose of this role is to help customers succeed - by understanding their business, anticipating needs, introducing new products and solutions, and serving as a trusted partner who helps drive customer growth and retention. This is a Full-Time position, eligible to participate in the Company's benefit plans including: Paid Time off; major medical, dental, vision; Company paid short-term and long-term disability; paid parental leave; various supplemental benefit plans; and Employee Stock Ownership Program (ESOP).NewCustomer Care AI Program Lead Ulta Beauty IncCustomer Care AI Program LeadBolingbrook, ILWe bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Partner with engineering, product, and Customer Care operations to identify and prioritize guest and agent journeys that should be automated: support the design, launch, and optimization of new AI workflows across digital support channels ensuring to ensure new AI.Call Center Senior Representative NTT DATA Services, LLCCall Center Senior RepresentativeChicago, IL$31,900–$47,546 / yearMust remain fully engaged in the role by staying current on all project and team communications, regularly reviewing email and internal updates, and communicating clearly and effectively with all project stakeholders. Remote employees may be required to report onsite at any time for business needs, including but not limited to equipment replacement, equipment repair, retraining, performance remediation, compliance review, or operational requirements.Call Center Senior Representative (bi-lingual Spanish) NTT DATA Services, LLCCall Center Senior Representative (bi-lingual Spanish)Chicago, IL$28,356–$45,870 / yearli>Must remain fully engaged in the role by staying current on all project and team communications, regularly reviewing email and internal updates, and communicating clearly and effectively with all project stakeholders. Remote employees may be required to report onsite at any time for business needs, including but not limited to equipment replacement, equipment repair, retraining, performance remediation, compliance review, or operational requirements.NewCustomer Care AI Program Lead Ulta Beauty, Inc.Customer Care AI Program LeadBolingbrook, Illinoisli style="font-family:'helvetica';font-size:12pt">Partner with engineering, product, and Customer Care operations to identify and prioritize guest and agent journeys that should be automated: support the design, launch, and optimization of new AI workflows across digital support channels ensuring to ensure new AI. Operationalize AI quality monitoring through internal teams and BPO partners responsible for executing audit programs and establish audit-the-auditor practices and calibration processes to ensure scoring consistency and continuous improvement.NewLicensed Practical Nurse - Perioperative Care U.S. Department of Veterans AffairsLicensed Practical Nurse - Perioperative CareIL$40,731–$68,582 / yearp>Area of Consideration - Eligible applications will be reviewed and referred in the following order: 1st Area of Consideration - current permanent Overton Brooks VA Medical Center employees including satellites; 2nd Area of Consideration - current permanent Veterans Healthcare Administration employees; 3rd Area of Consideration - current permanent VA Nationwide employees; 4th Area of Consideration - current permanent Federal employees of other Agencies; 5th Area of Consideration - all other applicants. (i) Knowledge and skill in performing support duties for complex diagnostic tests and/or specialized practices or procedures, which include preparing the patient, assisting in the diagnostic examination, preparing and handling specialized instruments or other specialized equipment, and monitoring the patients condition before, during, and following the procedure.Inside Sales Representative Glass AmericaInside Sales RepresentativeElmhurst, ILAt the Boyd Group, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. Job Description: As an Inside Sales Representative, you’ll be the friendly voice and steady guide for customers seeking auto glass repair and replacement services.Inside Sales Representative Boyd Group Services Inc.Inside Sales RepresentativeElmhurst, ILp>At the Boyd Group, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. Job Description: As an Inside Sales Representative, you'll be the friendly voice and steady guide for customers seeking auto glass repair and replacement services.Inside Sales Representative Boyd GroupInside Sales RepresentativeElmhurst, Illinoisp style="text-align:inherit"/>Job Description: As an Inside Sales Representative, you’ll be the friendly voice and steady guide for customers seeking auto glass repair and replacement services. At the Boyd Group, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services.PB Team Lead - Claim Edits and Follow Up Northwestern Memorial HealthCarePB Team Lead - Claim Edits and Follow UpChicago, ILRemote$23.52–$31.75 / hourCategoryCategoryAdministrative and ClericalAdvanced Practice ProvidersBusiness ProfessionalsExecutive ManagementFacilities/Support ServicesFood ServicesHealthcare Professionals/TechsInformation ServicesManagementNursingPatient Care SupportPhysicians. Act as the first escalation point for conversations with difficult customers, customers who request a supervisor or manager, and customers with complex issues who ask for information that requires in-depth knowledge; recommend corrective services to respond to customer complaints.Director of Customer Experience (Home Services) Hueman PE Talent SolutionsDirector of Customer Experience (Home Services)Chicago, ILp>The Director of Customer Experience ensures service excellence, operational efficiency, and accountability while building a customer-centric culture aligned with the organization's core principles of quality, service, and integrity. · Experience leading customer service teams at scale, preferably within home services, construction, specialty trades, or other operationally complex service industries.Supervisor, IT Support TriWest Healthcare AllianceSupervisor, IT SupportChicago, ILRemoteFull timeEstablishes regular meetings with other Service Desk staff to review aging of assigned service requests, share documentation and resolution of high severity issues, and drive solutions to minimize high severity issues. This role provides technical direction, manages customer relations, and performs related duties as assigned in order to document, assist and resolve tier 1 and 2 issues reported to the Service Desk.Entry Level Customer Service Genesis Marketing Inc.Entry Level Customer ServiceBolingbrook, IL$36,400–$50,000 / yearQualifications for an Entry Level Customer Service Representatives: Ability to build rapport with clients easily. The primary responsibilities for an Entry Level Customer Service Representative are: Maintain records on customer interactions.Entry Level Customer Service Representative Genesis Marketing Inc.Entry Level Customer Service RepresentativeChicago, IL$39,920–$50,000 / yearQualifications for an Entry Level Customer Service Representatives: Ability to build rapport with clients easily. The primary responsibilities for an Entry Level Customer Service Representative are: Maintain records on customer interactions.12Resume ResourcesFree Resume TemplatesFree Resume Builder
Customer Care Specialist Massachusetts Mutual Life Insurance CompanyCustomer Care SpecialistChicago, ILRemoteNetworking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, inclusivity, a strong business acumen, and show courage, even in the most difficult situations.
NewCustomer Care Area Manager Lennar CorpCustomer Care Area ManagerPlainfield, IL$65,007.38–$120,395 / yearp>Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn<https://www.linkedin.com/company/lennar/> for the latest job opportunities. Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career.
Customer Care Team Lead Bilingual Spanish PLSCustomer Care Team Lead Bilingual SpanishOak BrookThe Customer Care Team Lead is instrumental in enhancing the customer experience by providing high quality service at every interaction and ensuring customer inquiries are being handled appropriately, while working in a dynamic, fast-paced environment. Experience working in a fast-paced environment with demonstrated ability to manage multiple competing tasks, and ability to complete all work accurately and in a timely manner.
Customer Service Team Lead Goldbelt IncorporatedCustomer Service Team LeadChicago, IL$110,000–$130,000 / yearp>Summary: The General Services Administration (GSA) is seeking call center services to support the GSA Office of Fleet Management, offering program assistance and instruction to GSA Fleet Management Federal customers under the GSA Short-Term Rental (STR) Program. Primary work location is 230 South Dearborn Street, Suite 3800, Chicago, IL 60604; however, work may be performed remotely or at an alternate approved location based on government direction or operational needs, up to five days per week.
Customer Service Representative II Goldbelt IncorporatedCustomer Service Representative IIChicago, IL$19.23–$28.85 / hourp>Summary: The General Services Administration (GSA) is seeking call center services to support the GSA Office of Fleet Management, offering program assistance and instruction to GSA Fleet Management Federal customers under the GSA Short-Term Rental (STR) Program. Primary work location is 230 South Dearborn Street, Suite 3800, Chicago, IL 60604; however, work may be performed remotely or at an alternate approved location based on government direction or operational needs, up to five days per week.
Call Center Representative Shirley Ryan AbilityLabCall Center RepresentativeChicago, IL$16.60–$27.45 / hourThe Call Center Representative will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute. The Call Center Representative will: Communicate with patients and clinicians via the telephone to evaluates patient needs to determine appropriate care provider or manage appointments.
NewRegistry Call Center Representative Shirley Ryan AbilityLabRegistry Call Center RepresentativeChicago, Illinoisp>Benefits: Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations: https://www.sralab.org/benefits. The Call Center Representative will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.
Customer Care Representative Bilingual Preferred PLSCustomer Care Representative Bilingual PreferredOak BrookThe Customer Care Representative is instrumental in enhancing the customer experience by providing high-quality service at every interaction and ensuring customer concerns are being handled appropriately while working in a dynamic, fast-paced environment. Experience working in a fast-paced environment with demonstrated ability to manage multiple competing tasks, and ability to complete all work accurately and in a timely manner.
Customer Service Representative III Goldbelt IncorporatedCustomer Service Representative IIIChicago, IL$21.64–$30.29 / hourp>Summary: The General Services Administration (GSA) is seeking call center services to support the GSA Office of Fleet Management, offering program assistance and instruction to GSA Fleet Management Federal customers under the GSA Short-Term Rental (STR) Program. Primary work location is 230 South Dearborn Street, Suite 3800, Chicago, IL 60604; however, work may be performed remotely or at an alternate approved location based on government direction or operational needs, up to five days per week.
Customer Service Representative Accendra Health IncCustomer Service RepresentativeDowners Grove, ILThe representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing supply orders in a high-volume inbound call center. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.
Customer Service Associate I Accendra Health IncCustomer Service Associate IDowners Grove, ILThe representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing supply orders in a high-volume inbound call center. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.
Call Center Supervisor AdventHealthCall Center SupervisorHinsdale, IL$48,495.33–$90,192.84 / yearli>Demonstrated interpersonal, customer relations, and communication skills with the ability to use discretion when discussing confidential personnel or consumer-related issues. Ensures appropriate interactions with team members and other key partners are appropriately documented, addressed, and communicated.
Customer Service Representative I Goldbelt IncorporatedCustomer Service Representative IChicago, IL$17.79–$25.97 / hourp>Summary: The General Services Administration (GSA) is seeking call center services to support the GSA Office of Fleet Management, offering program assistance and instruction to GSA Fleet Management Federal customers under the GSA Short-Term Rental (STR) Program. Primary work location is 230 South Dearborn Street, Suite 3800, Chicago, IL 60604; however, work may be performed remotely or at an alternate approved location based on government direction or operational needs, up to five days per week.
Call Center/Patient Service Representative TCA Health IncCall Center/Patient Service RepresentativeChicago, IL$17–$20 / hourTCA Health, a Federally Qualified Health Center located on Chicago''s far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health services and more to Chicagoland''s underserved communities for over 50 years! You'll be the first point of contact for patients, answering calls, scheduling appointments, verifying insurance, and supporting access to care with empathy and efficiency.
Customer Service Representative Mintex IncCustomer Service RepresentativeChicago, ILJob Responsibilities: Understand and meet performance metrics: Demonstrate a strong understanding of call center Key Performance Indicators (KPIs), including but not limited to call volume, call quality, average handle time, response time, first call resolution, and customer satisfaction, and consistently meet or exceed daily, weekly, and monthly targets. Candidates approved for remote work must meet the following additional requirements to ensure productivity, data security, and a professional work environment: Secure and private workspace free from noise, distractions, and interruptions during working hours.
TRICARE Customer Service Rep-Alaska residents TriWest Healthcare AllianceTRICARE Customer Service Rep-Alaska residentsChicago, ILFull timeAccurately and professionally answer health care inquiries and provide resolutions to TRICARE beneficiaries & providers over the phone, chat, email or other written correspondence. • Effectively and professionally answer customer inquiries by taking ownership of issues, utilizing sound judgement and the tools at your disposal to resolve customer issues on the initial contact .
Call Center Agent Beacon MobilityCall Center AgentChicago, Illinoisp/>The Customer Service Representative will provide excellent customer service to inquiring parties, and direct inquires to the appropriate internal resources as they are received. SCR Medical Transportation LLCEmployer of choice!VP, Product Manager – Call Center Independence Pet GroupVP, Product Manager – Call CenterChicago, IllinoisRemotediv>Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America. Representing the business at the executive level, this role translates strategic objectives into a clear transformation vision, measurable outcomes, and sustainable value creation, while providing decision leadership across the transformation portfolio to ensure alignment with enterprise strategy, risk posture, and growth priorities.Customer Service Representative--Chicago, Illinois Okolona Pest Control IncCustomer Service Representative--Chicago, IllinoisIL$18–$22 / hourWe''re searching for our next Customer Service Representative and if you''re looking for competitive wages and you embrace an engaged, team-centered work environment as you work to assist technicians and customers, we have an amazing career in our Customer Care Center for you! OPC Pest Services rapidly expanding in the Northeastern Illinois and Chicago service areas--if you''re looking for competitive wages with a stress-free work environment, we have amazing job opportunities with full-time employment all year round!Regional Customer Experience Supervisor DCC Propane LLCRegional Customer Experience SupervisorLisle, ILp>This role is responsible for evaluating live and recorded customer interactions, identifying coaching opportunities, developing training plans, improving customer handling skills, and ensuring adherence to operational expectations including RCC utilization, DASH pricing execution, Red Yellow Green (RYG) outbound calling expectations, account setup accuracy, and customer retention initiatives. RingCentral Contact Center Expertise - Develop and maintain advanced knowledge of the RingCentral phone and contact center platform, serving as a subject matter expert on call routing, queue configuration, IVR design, call flow optimization, system functionality, reporting, data extraction, analytics, and process automation to support operational efficiency, customer experience, and business objectives.Customer Service Rep - HIRING ASAP! Genesis Marketing Inc.Customer Service Rep - HIRING ASAP!Cicero, IL$40,000–$50,000 / yearp>Customer care, sales, entry level sales, customer relations, customer acquisition, customer conversion, customer response, customer renewal, customer retention, customer research, customer response, customer effectiveness, provides face to face service to customers, customer satisfaction, restaurant management, restaurant service, marketing and sales, services in hospitality, customer service evaluation, customer loyalty, customer service adviser, customer service analyst, customer service associate, customer service consultant, customer relationship adviser, customer relationship management. This representative will be responsible for meeting directly with external customers and clients regarding services.Customer Service Representative - Weekly Paycheck Genesis Marketing CorporationCustomer Service Representative - Weekly PaycheckVilla Park, IL$52,500–$55,000 / yearCustomer care, sales, entry level sales, customer relations, customer acquisition, customer conversion, customer response, customer renewal, customer retention, customer research, customer response, customer effectiveness, provides face to face service to customers, customer satisfaction, restaurant management, restaurant service, marketing and sales, services in hospitality, customer service evaluation, customer loyalty, customer service adviser, customer service analyst, customer service associate, customer service consultant, customer relationship adviser, customer relationship management. The Customer Service Representative will receive training to ensure they have all the skills and knowledge that they require to be successful in this high energy industry.Call Center Bilingual Sales & Retention Representative (English/Spanish) AT&T IncCall Center Bilingual Sales & Retention Representative (English/Spanish)Chicago, ILHow You'll Make an Impact: As a Customer Care Associate specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment.AVP Customer Service Manager National Specialty Lending Old Second Bancorp IncAVP Customer Service Manager National Specialty LendingOakbrook Terrace, IL$69,000–$90,000 / yearManage Customer Service team phone activity by regularly monitoring and analyzing calls, understand customer service trends based on phone system and reports, and prepare weekly and monthly phone activity reports for management. The Customer Service Manager holds shared supervisory responsibility and plays a critical role in alleviating call volume pressure during all shifts while ensuring queue balance and service continuity throughout operating hours.Call Center Senior Representative NTT DATA Group CorpCall Center Senior RepresentativeChicago, IL$31,900–$47,546 / yearMust remain fully engaged in the role by staying current on all project and team communications, regularly reviewing email and internal updates, and communicating clearly and effectively with all project stakeholders. Remote employees may be required to report onsite at any time for business needs, including but not limited to equipment replacement, equipment repair, retraining, performance remediation, compliance review, or operational requirements.Call Center Senior Representative (bi-lingual Spanish) NTT DATA Group CorpCall Center Senior Representative (bi-lingual Spanish)Chicago, IL$28,356–$45,870 / yearli>Must remain fully engaged in the role by staying current on all project and team communications, regularly reviewing email and internal updates, and communicating clearly and effectively with all project stakeholders. Remote employees may be required to report onsite at any time for business needs, including but not limited to equipment replacement, equipment repair, retraining, performance remediation, compliance review, or operational requirements.NewNational Call Center Manager Pet ButlerNational Call Center ManagerPlainfield, Illinoisb>Education and/or ExperienceHigh school diploma or general education degree (GED) required; some college course work in Business, Sales, Marketing, Communications or related subject matter preferred. Focus on annual roadmap, staffing, training, procedures, customer service excellence, attention to calls, emails, leads, all Contact Center activities in ARF, quality assurance, performance metrics, as well as other daily activities.Customer Success Specialist I - Chicago, Carol Stream Market R.S. Hughes Company, Inc.Customer Success Specialist I - Chicago, Carol Stream MarketCarol Stream, IL$24–$26 / hourWhile order processing and system work are important, the primary purpose of this role is to help customers succeed - by understanding their business, anticipating needs, introducing new products and solutions, and serving as a trusted partner who helps drive customer growth and retention. This is a Full-Time position, eligible to participate in the Company's benefit plans including: Paid Time off; major medical, dental, vision; Company paid short-term and long-term disability; paid parental leave; various supplemental benefit plans; and Employee Stock Ownership Program (ESOP).NewCustomer Care AI Program Lead Ulta Beauty IncCustomer Care AI Program LeadBolingbrook, ILWe bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Partner with engineering, product, and Customer Care operations to identify and prioritize guest and agent journeys that should be automated: support the design, launch, and optimization of new AI workflows across digital support channels ensuring to ensure new AI.Call Center Senior Representative NTT DATA Services, LLCCall Center Senior RepresentativeChicago, IL$31,900–$47,546 / yearMust remain fully engaged in the role by staying current on all project and team communications, regularly reviewing email and internal updates, and communicating clearly and effectively with all project stakeholders. Remote employees may be required to report onsite at any time for business needs, including but not limited to equipment replacement, equipment repair, retraining, performance remediation, compliance review, or operational requirements.Call Center Senior Representative (bi-lingual Spanish) NTT DATA Services, LLCCall Center Senior Representative (bi-lingual Spanish)Chicago, IL$28,356–$45,870 / yearli>Must remain fully engaged in the role by staying current on all project and team communications, regularly reviewing email and internal updates, and communicating clearly and effectively with all project stakeholders. Remote employees may be required to report onsite at any time for business needs, including but not limited to equipment replacement, equipment repair, retraining, performance remediation, compliance review, or operational requirements.NewCustomer Care AI Program Lead Ulta Beauty, Inc.Customer Care AI Program LeadBolingbrook, Illinoisli style="font-family:'helvetica';font-size:12pt">Partner with engineering, product, and Customer Care operations to identify and prioritize guest and agent journeys that should be automated: support the design, launch, and optimization of new AI workflows across digital support channels ensuring to ensure new AI. Operationalize AI quality monitoring through internal teams and BPO partners responsible for executing audit programs and establish audit-the-auditor practices and calibration processes to ensure scoring consistency and continuous improvement.NewLicensed Practical Nurse - Perioperative Care U.S. Department of Veterans AffairsLicensed Practical Nurse - Perioperative CareIL$40,731–$68,582 / yearp>Area of Consideration - Eligible applications will be reviewed and referred in the following order: 1st Area of Consideration - current permanent Overton Brooks VA Medical Center employees including satellites; 2nd Area of Consideration - current permanent Veterans Healthcare Administration employees; 3rd Area of Consideration - current permanent VA Nationwide employees; 4th Area of Consideration - current permanent Federal employees of other Agencies; 5th Area of Consideration - all other applicants. (i) Knowledge and skill in performing support duties for complex diagnostic tests and/or specialized practices or procedures, which include preparing the patient, assisting in the diagnostic examination, preparing and handling specialized instruments or other specialized equipment, and monitoring the patients condition before, during, and following the procedure.Inside Sales Representative Glass AmericaInside Sales RepresentativeElmhurst, ILAt the Boyd Group, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. Job Description: As an Inside Sales Representative, you’ll be the friendly voice and steady guide for customers seeking auto glass repair and replacement services.Inside Sales Representative Boyd Group Services Inc.Inside Sales RepresentativeElmhurst, ILp>At the Boyd Group, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. Job Description: As an Inside Sales Representative, you'll be the friendly voice and steady guide for customers seeking auto glass repair and replacement services.Inside Sales Representative Boyd GroupInside Sales RepresentativeElmhurst, Illinoisp style="text-align:inherit"/>Job Description: As an Inside Sales Representative, you’ll be the friendly voice and steady guide for customers seeking auto glass repair and replacement services. At the Boyd Group, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services.PB Team Lead - Claim Edits and Follow Up Northwestern Memorial HealthCarePB Team Lead - Claim Edits and Follow UpChicago, ILRemote$23.52–$31.75 / hourCategoryCategoryAdministrative and ClericalAdvanced Practice ProvidersBusiness ProfessionalsExecutive ManagementFacilities/Support ServicesFood ServicesHealthcare Professionals/TechsInformation ServicesManagementNursingPatient Care SupportPhysicians. Act as the first escalation point for conversations with difficult customers, customers who request a supervisor or manager, and customers with complex issues who ask for information that requires in-depth knowledge; recommend corrective services to respond to customer complaints.Director of Customer Experience (Home Services) Hueman PE Talent SolutionsDirector of Customer Experience (Home Services)Chicago, ILp>The Director of Customer Experience ensures service excellence, operational efficiency, and accountability while building a customer-centric culture aligned with the organization's core principles of quality, service, and integrity. · Experience leading customer service teams at scale, preferably within home services, construction, specialty trades, or other operationally complex service industries.Supervisor, IT Support TriWest Healthcare AllianceSupervisor, IT SupportChicago, ILRemoteFull timeEstablishes regular meetings with other Service Desk staff to review aging of assigned service requests, share documentation and resolution of high severity issues, and drive solutions to minimize high severity issues. This role provides technical direction, manages customer relations, and performs related duties as assigned in order to document, assist and resolve tier 1 and 2 issues reported to the Service Desk.Entry Level Customer Service Genesis Marketing Inc.Entry Level Customer ServiceBolingbrook, IL$36,400–$50,000 / yearQualifications for an Entry Level Customer Service Representatives: Ability to build rapport with clients easily. The primary responsibilities for an Entry Level Customer Service Representative are: Maintain records on customer interactions.Entry Level Customer Service Representative Genesis Marketing Inc.Entry Level Customer Service RepresentativeChicago, IL$39,920–$50,000 / yearQualifications for an Entry Level Customer Service Representatives: Ability to build rapport with clients easily. The primary responsibilities for an Entry Level Customer Service Representative are: Maintain records on customer interactions.12Resume ResourcesFree Resume TemplatesFree Resume Builder
VP, Product Manager – Call Center Independence Pet GroupVP, Product Manager – Call CenterChicago, IllinoisRemotediv>Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America. Representing the business at the executive level, this role translates strategic objectives into a clear transformation vision, measurable outcomes, and sustainable value creation, while providing decision leadership across the transformation portfolio to ensure alignment with enterprise strategy, risk posture, and growth priorities.
Customer Service Representative--Chicago, Illinois Okolona Pest Control IncCustomer Service Representative--Chicago, IllinoisIL$18–$22 / hourWe''re searching for our next Customer Service Representative and if you''re looking for competitive wages and you embrace an engaged, team-centered work environment as you work to assist technicians and customers, we have an amazing career in our Customer Care Center for you! OPC Pest Services rapidly expanding in the Northeastern Illinois and Chicago service areas--if you''re looking for competitive wages with a stress-free work environment, we have amazing job opportunities with full-time employment all year round!
Regional Customer Experience Supervisor DCC Propane LLCRegional Customer Experience SupervisorLisle, ILp>This role is responsible for evaluating live and recorded customer interactions, identifying coaching opportunities, developing training plans, improving customer handling skills, and ensuring adherence to operational expectations including RCC utilization, DASH pricing execution, Red Yellow Green (RYG) outbound calling expectations, account setup accuracy, and customer retention initiatives. RingCentral Contact Center Expertise - Develop and maintain advanced knowledge of the RingCentral phone and contact center platform, serving as a subject matter expert on call routing, queue configuration, IVR design, call flow optimization, system functionality, reporting, data extraction, analytics, and process automation to support operational efficiency, customer experience, and business objectives.
Customer Service Rep - HIRING ASAP! Genesis Marketing Inc.Customer Service Rep - HIRING ASAP!Cicero, IL$40,000–$50,000 / yearp>Customer care, sales, entry level sales, customer relations, customer acquisition, customer conversion, customer response, customer renewal, customer retention, customer research, customer response, customer effectiveness, provides face to face service to customers, customer satisfaction, restaurant management, restaurant service, marketing and sales, services in hospitality, customer service evaluation, customer loyalty, customer service adviser, customer service analyst, customer service associate, customer service consultant, customer relationship adviser, customer relationship management. This representative will be responsible for meeting directly with external customers and clients regarding services.
Customer Service Representative - Weekly Paycheck Genesis Marketing CorporationCustomer Service Representative - Weekly PaycheckVilla Park, IL$52,500–$55,000 / yearCustomer care, sales, entry level sales, customer relations, customer acquisition, customer conversion, customer response, customer renewal, customer retention, customer research, customer response, customer effectiveness, provides face to face service to customers, customer satisfaction, restaurant management, restaurant service, marketing and sales, services in hospitality, customer service evaluation, customer loyalty, customer service adviser, customer service analyst, customer service associate, customer service consultant, customer relationship adviser, customer relationship management. The Customer Service Representative will receive training to ensure they have all the skills and knowledge that they require to be successful in this high energy industry.
Call Center Bilingual Sales & Retention Representative (English/Spanish) AT&T IncCall Center Bilingual Sales & Retention Representative (English/Spanish)Chicago, ILHow You'll Make an Impact: As a Customer Care Associate specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment.
AVP Customer Service Manager National Specialty Lending Old Second Bancorp IncAVP Customer Service Manager National Specialty LendingOakbrook Terrace, IL$69,000–$90,000 / yearManage Customer Service team phone activity by regularly monitoring and analyzing calls, understand customer service trends based on phone system and reports, and prepare weekly and monthly phone activity reports for management. The Customer Service Manager holds shared supervisory responsibility and plays a critical role in alleviating call volume pressure during all shifts while ensuring queue balance and service continuity throughout operating hours.
Call Center Senior Representative NTT DATA Group CorpCall Center Senior RepresentativeChicago, IL$31,900–$47,546 / yearMust remain fully engaged in the role by staying current on all project and team communications, regularly reviewing email and internal updates, and communicating clearly and effectively with all project stakeholders. Remote employees may be required to report onsite at any time for business needs, including but not limited to equipment replacement, equipment repair, retraining, performance remediation, compliance review, or operational requirements.
Call Center Senior Representative (bi-lingual Spanish) NTT DATA Group CorpCall Center Senior Representative (bi-lingual Spanish)Chicago, IL$28,356–$45,870 / yearli>Must remain fully engaged in the role by staying current on all project and team communications, regularly reviewing email and internal updates, and communicating clearly and effectively with all project stakeholders. Remote employees may be required to report onsite at any time for business needs, including but not limited to equipment replacement, equipment repair, retraining, performance remediation, compliance review, or operational requirements.
NewNational Call Center Manager Pet ButlerNational Call Center ManagerPlainfield, Illinoisb>Education and/or ExperienceHigh school diploma or general education degree (GED) required; some college course work in Business, Sales, Marketing, Communications or related subject matter preferred. Focus on annual roadmap, staffing, training, procedures, customer service excellence, attention to calls, emails, leads, all Contact Center activities in ARF, quality assurance, performance metrics, as well as other daily activities.
Customer Success Specialist I - Chicago, Carol Stream Market R.S. Hughes Company, Inc.Customer Success Specialist I - Chicago, Carol Stream MarketCarol Stream, IL$24–$26 / hourWhile order processing and system work are important, the primary purpose of this role is to help customers succeed - by understanding their business, anticipating needs, introducing new products and solutions, and serving as a trusted partner who helps drive customer growth and retention. This is a Full-Time position, eligible to participate in the Company's benefit plans including: Paid Time off; major medical, dental, vision; Company paid short-term and long-term disability; paid parental leave; various supplemental benefit plans; and Employee Stock Ownership Program (ESOP).
NewCustomer Care AI Program Lead Ulta Beauty IncCustomer Care AI Program LeadBolingbrook, ILWe bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Partner with engineering, product, and Customer Care operations to identify and prioritize guest and agent journeys that should be automated: support the design, launch, and optimization of new AI workflows across digital support channels ensuring to ensure new AI.
Call Center Senior Representative NTT DATA Services, LLCCall Center Senior RepresentativeChicago, IL$31,900–$47,546 / yearMust remain fully engaged in the role by staying current on all project and team communications, regularly reviewing email and internal updates, and communicating clearly and effectively with all project stakeholders. Remote employees may be required to report onsite at any time for business needs, including but not limited to equipment replacement, equipment repair, retraining, performance remediation, compliance review, or operational requirements.
Call Center Senior Representative (bi-lingual Spanish) NTT DATA Services, LLCCall Center Senior Representative (bi-lingual Spanish)Chicago, IL$28,356–$45,870 / yearli>Must remain fully engaged in the role by staying current on all project and team communications, regularly reviewing email and internal updates, and communicating clearly and effectively with all project stakeholders. Remote employees may be required to report onsite at any time for business needs, including but not limited to equipment replacement, equipment repair, retraining, performance remediation, compliance review, or operational requirements.
NewCustomer Care AI Program Lead Ulta Beauty, Inc.Customer Care AI Program LeadBolingbrook, Illinoisli style="font-family:'helvetica';font-size:12pt">Partner with engineering, product, and Customer Care operations to identify and prioritize guest and agent journeys that should be automated: support the design, launch, and optimization of new AI workflows across digital support channels ensuring to ensure new AI. Operationalize AI quality monitoring through internal teams and BPO partners responsible for executing audit programs and establish audit-the-auditor practices and calibration processes to ensure scoring consistency and continuous improvement.
NewLicensed Practical Nurse - Perioperative Care U.S. Department of Veterans AffairsLicensed Practical Nurse - Perioperative CareIL$40,731–$68,582 / yearp>Area of Consideration - Eligible applications will be reviewed and referred in the following order: 1st Area of Consideration - current permanent Overton Brooks VA Medical Center employees including satellites; 2nd Area of Consideration - current permanent Veterans Healthcare Administration employees; 3rd Area of Consideration - current permanent VA Nationwide employees; 4th Area of Consideration - current permanent Federal employees of other Agencies; 5th Area of Consideration - all other applicants. (i) Knowledge and skill in performing support duties for complex diagnostic tests and/or specialized practices or procedures, which include preparing the patient, assisting in the diagnostic examination, preparing and handling specialized instruments or other specialized equipment, and monitoring the patients condition before, during, and following the procedure.
Inside Sales Representative Glass AmericaInside Sales RepresentativeElmhurst, ILAt the Boyd Group, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. Job Description: As an Inside Sales Representative, you’ll be the friendly voice and steady guide for customers seeking auto glass repair and replacement services.
Inside Sales Representative Boyd Group Services Inc.Inside Sales RepresentativeElmhurst, ILp>At the Boyd Group, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. Job Description: As an Inside Sales Representative, you'll be the friendly voice and steady guide for customers seeking auto glass repair and replacement services.
Inside Sales Representative Boyd GroupInside Sales RepresentativeElmhurst, Illinoisp style="text-align:inherit"/>Job Description: As an Inside Sales Representative, you’ll be the friendly voice and steady guide for customers seeking auto glass repair and replacement services. At the Boyd Group, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services.
PB Team Lead - Claim Edits and Follow Up Northwestern Memorial HealthCarePB Team Lead - Claim Edits and Follow UpChicago, ILRemote$23.52–$31.75 / hourCategoryCategoryAdministrative and ClericalAdvanced Practice ProvidersBusiness ProfessionalsExecutive ManagementFacilities/Support ServicesFood ServicesHealthcare Professionals/TechsInformation ServicesManagementNursingPatient Care SupportPhysicians. Act as the first escalation point for conversations with difficult customers, customers who request a supervisor or manager, and customers with complex issues who ask for information that requires in-depth knowledge; recommend corrective services to respond to customer complaints.
Director of Customer Experience (Home Services) Hueman PE Talent SolutionsDirector of Customer Experience (Home Services)Chicago, ILp>The Director of Customer Experience ensures service excellence, operational efficiency, and accountability while building a customer-centric culture aligned with the organization's core principles of quality, service, and integrity. · Experience leading customer service teams at scale, preferably within home services, construction, specialty trades, or other operationally complex service industries.
Supervisor, IT Support TriWest Healthcare AllianceSupervisor, IT SupportChicago, ILRemoteFull timeEstablishes regular meetings with other Service Desk staff to review aging of assigned service requests, share documentation and resolution of high severity issues, and drive solutions to minimize high severity issues. This role provides technical direction, manages customer relations, and performs related duties as assigned in order to document, assist and resolve tier 1 and 2 issues reported to the Service Desk.
Entry Level Customer Service Genesis Marketing Inc.Entry Level Customer ServiceBolingbrook, IL$36,400–$50,000 / yearQualifications for an Entry Level Customer Service Representatives: Ability to build rapport with clients easily. The primary responsibilities for an Entry Level Customer Service Representative are: Maintain records on customer interactions.
Entry Level Customer Service Representative Genesis Marketing Inc.Entry Level Customer Service RepresentativeChicago, IL$39,920–$50,000 / yearQualifications for an Entry Level Customer Service Representatives: Ability to build rapport with clients easily. The primary responsibilities for an Entry Level Customer Service Representative are: Maintain records on customer interactions.