RN Call Center Clinical Access SummaCare IncRN Call Center Clinical AccessAkron, OH$35.09–$42.11 / hourThis role has the critical responsibility of providing all patients and physicians unparalleled experience and support in the following capacities; interacting with patients virtually to assess their clinical needs and requirements to achieve and/or maintain their health, evaluation of patient medical concerns, initial screening of patient signs and symptoms, acts in collaboration with the physician's care team, collaboration with the multi-disciplinary team, guides members toward and facilitate interaction with resources appropriate for care and well-being, utilizing recourses available to uphold the population healthcare model, and any other questions or concerns. Relevant experience includes: direct patient triage, clinical phone triage, demonstrated excellence in clinical assessment using the nursing process, or adult/pediatric nursing care in a physician or hospital setting.
RN Call Center 10hr Clinical Access SummaCare IncRN Call Center 10hr Clinical AccessAkron, OH$35.09–$42.11 / hourThis role has the critical responsibility of providing all patients and physicians unparalleled experience and support in the following capacities; interacting with patients virtually to assess their clinical needs and requirements to achieve and/or maintain their health, evaluation of patient medical concerns, initial screening of patient signs and symptoms, acts in collaboration with the physician's care team, collaboration with the multi-disciplinary team, guides members toward and facilitate interaction with resources appropriate for care and well-being, utilizing recourses available to uphold the population healthcare model, and any other questions or concerns. Relevant experience includes: direct patient triage, clinical phone triage, demonstrated excellence in clinical assessment using the nursing process, or adult/pediatric nursing care in a physician or hospital setting.
RN Call Center 8hr Clinical Access SummaCare IncRN Call Center 8hr Clinical AccessAkron, OH$35.09–$42.11 / hourThis role has the critical responsibility of providing all patients and physicians unparalleled experience and support in the following capacities; interacting with patients virtually to assess their clinical needs and requirements to achieve and/or maintain their health, evaluation of patient medical concerns, initial screening of patient signs and symptoms, acts in collaboration with the physician's care team, collaboration with the multi-disciplinary team, guides members toward and facilitate interaction with resources appropriate for care and well-being, utilizing recourses available to uphold the population healthcare model, and any other questions or concerns. Relevant experience includes: direct patient triage, clinical phone triage, demonstrated excellence in clinical assessment using the nursing process, or adult/pediatric nursing care in a physician or hospital setting.
Patient Advocacy Representative (inbound call center) Quadax Careers & CulturePatient Advocacy Representative (inbound call center)Middleburg Heights, OhioParticipate in team meetings by sharing observed trends and/or recurring issues identified when working cases and handling calls. Make outbound calls to patients and physician offices to obtain information or provide case updates.
NewCall Center -Remote (2 years experience needed) Employ-TempsCall Center -Remote (2 years experience needed)Salem, OHRemoteThis full-time position offers an excellent opportunity for individuals who thrive in a fast-paced environment and are committed to providing exceptional service. We are seeking motivated and experienced call center professionals to join our team in Salem, Ohio.
Patient Advocacy Representative (inbound call center) Quadax, Inc.Patient Advocacy Representative (inbound call center)Middleburg Heights, OHPart timeParticipate in team meetings by sharing observed trends and/or recurring issues identified when working cases and handling calls. Make outbound calls to patients and physician offices to obtain information or provide case updates.
NewCall Center Representative - Roadside Assistance AAACall Center Representative - Roadside AssistanceIndependence, OhioField incoming calls from members requiring emergency roadside assistance including services such as towing, locksmith, fuel, battery, and minor mechanical issues. Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing distress on the roads.
Patient RegistrationCall Center Rep SummaCare IncPatient RegistrationCall Center RepAkron, OH$17.43–$20.92 / hourSummary: Assists callers and/or patients in the following capacities: way-finding, appointment scheduling, pre-service registration, insurance verification, co-pay collection, physician referral, initial screening of patient sign/symptoms, class scheduling and any other questions or concerns. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.
Bilingual Interpreter (English <> Haitian Creole) TransPerfect IncBilingual Interpreter (English <> Haitian Creole)Ohio, OHRemoteTransPerfect Connect (TPC) is the world's leading provider of remote interpreting solutions, including over-the-phone interpretation (OPI), video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. Interpreters manage continuous live calls, often under pressure, while strictly following interpretation protocols to maintain neutrality, accuracy, and confidentiality.
NewSpecialty Operations Pharmacy Technician Humana IncSpecialty Operations Pharmacy TechnicianOHRemote$40,000–$52,300 / yearWork at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients.
Sleep Contact Center Specialist Medical Service CompanySleep Contact Center SpecialistCleveland, OhioThe Sleep Contact Center Specialist Responsible for incoming phone inquiries related to PAP therapy, scheduling appointments with respiratory therapists, and working to ensure excellent customer service. Handles inbound patient calls, utilizing listening skills to ensure patient’s needs and concerns regarding their equipment or services are addressed.
Call Center Agent Bilingual- ON SITE AKRON OH. Cerida Investment CorpCall Center Agent Bilingual- ON SITE AKRON OH.Akron, OHFull timeMake consistent outbound calls specific to each program or project you are assigned, using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer, and adhering to all company policies and procedures. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions.
Call Center Agent Bilingual- ON SITE AKRON OH. AnswerNetCall Center Agent Bilingual- ON SITE AKRON OH.Akron, OhioMake consistent outbound calls specific to each program or project you are assigned, using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer, and adhering to all company policies and procedures. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions.
Outreach Specialist WellBe Senior MedicalOutreach SpecialistCleveland, OHRemote$20–$24 / hourGENERAL SUMMARYThe Outreach Specialist supports the WellBe team's efforts in acquiring new patients, accurately providing the value of WellBe's services, assisting with confirmation calls, rescheduling member appointments, and helping our patients to lead a more meaningful life through WellBe's host of services. A normal 'day in the life' consists of conducting outbound calls, receiving inbound calls to and from prospective patients to schedule a variety in-home annual and comprehensive wellness visits as well as confirmation call reminders and assisting patients with potential rescheduled and cancelation visits.
Call Center Agent ON SITE AKRON, OHIO AnswerNetCall Center Agent ON SITE AKRON, OHIOAkron, OhioHandle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution. Meet personal/customer service team sales targets and call handling quotas.
Call Center Agent ON SITE AKRON, OHIO Answernet IncCall Center Agent ON SITE AKRON, OHIOAkron, OHFull timeHandle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution. Meet personal/customer service team sales targets and call handling quotas.
Member Services Representative StratAcuity Staffing Partners IncMember Services RepresentativeAkron, OH$16–$17 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. The ideal candidate will have previous experience in a customer service or call center environment, possess strong communication skills, and demonstrate the ability to navigate complex healthcare and insurance-related questions.
Utilization Management Representative I Elevance HealthUtilization Management Representative ISeven Hills, OHAdditional expectations to include but not limited to: Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; attentive to details, critical thinker, and a problem-solver; demonstrates empathy and persistence to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Global Head of Human Resources - US Compass Experience Labs LLCGlobal Head of Human Resources - USOHRemoteHourly & Global Expertise: Proven track record of managing a large, distributed hourly workforce across multiple time zones, specifically with deep knowledge of the LatAm and Philippine labor markets. Data-Driven Decision Making: Strong ability to leverage workforce analytics to curb attrition, improve labor efficiency, and forecast talent needs.
Automation Developer & Revenue Cycle Systems Analyst CVS Health CorpAutomation Developer & Revenue Cycle Systems AnalystOH$46,988–$112,200 / yearThis role will be responsible for developing, maintaining, and enhancing automated solutions that improve workflows, reduce manual effort, and support front-line operations. We are seeking a highly skilled Automation Developer & Revenue Cycle Systems Analyst to support operational efficiency initiatives within our Revenue Cycle organization.