td>| Education: | Due to the complexity of assessing members for risk of harm and substance use concerns, legal requires a bachelor s degree in the mental health field or psychology/social work-related field (family communications, health coaching, community/public health or other related major), or a bachelor s degree in an unrelated field and 2 years of experience in the behavioral health field. Advocates are responsible for handling inbound calls from both members and providers or their office support staff regarding mental health or substance use disorder services. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. 1 year work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications. Ramsey, Minnesota18 days ago If you love helping people, solving problems, and staying busy, this is your chance to shine in a high-impact customer service role with a supportive, tight-knit team. - Handle inbound customer calls + email support like a pro.
li>You will support multiple programs using multiple platforms, providing a range of services, including customer service, visit scheduling, customer enrollment, program offering education, tech support, online support, and/or status updates. This isn't your typical call center job - we are an inbound contact center helping utility customers save money, make their homes more energy efficient and help our climate improve through change! Chanhassen, Minnesota6 days ago div>At Destination Pet, we’re not just another Pet/Vet care center—we’re a community that lives to elevate the love and lives of pet families. If you’ve got the charm of a customer service pro and the heart of a dog mom (or dad), grab a name tag—we’re saving you a spot. . Forest Lake, MN30+ days ago At Plugz Electric, we’re a family-owned and operated electrical company built on trust, reliability, and doing right by our customers and our team. This isn’t just answering phones—this is a high-impact, performance-driven role where: Your speed and communication directly drive revenue . Minneapolis, MN3 days ago FRFS operates as a fully integrated organization with groups dedicated to customer experience, operations, technology, product and customer/industry management, enterprise services, payments system improvement, and one focused on the ongoing growth and development of the FedNow instant payment service. Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine Solutions, Fedwire Funds and Securities, the National Settlement Service (NSS), FedCash1, FedACH, Check Services, and the FedNow Service. Lead roles) or explore career paths in areas like Customer Care, Dispatch, Trade Operations or specialized support teams like Marketing and Accounting. You'll play a critical, task-focused role in scheduling service appointments, supporting our dispatch team, and ensuring our technicians are running at full capacity. Education: Due to the complexity of assessing members for risk of harm and substance use concerns, legal requires a bachelor s degree in the mental health field or psychology/social work-related field (family communications, health coaching, community/public health or other related major). Advocates are responsible for handling inbound calls from both members and providers or their office support staff regarding mental health or substance use disorder services. Responsibilities: Perform contract review on incoming customer purchase orders, to include: pricing, ship dates, bill-to and ship-to addresses, valid CPC part numbers and order quantities Accurate processing of new and updated customer purchase orders in ESKER optical character recognition program and Oracle ERP System Create and update customer quotes in Oracle ERP System Ensure accurate email contacts are entered for sales order acknowledgements, packing slips and invoices Work collaboratively with the CPC Specialist and Supply Chain to provide customers with accurate shipping dates throughout the order cycle Process incoming credits, debits, and RMAs accurately and timely utilizing Microsoft CRM and Oracle ERP System Input order entry complaints into CRM Microsoft system and process to completion Collaborate with shared services on improvement processes Manage multiple shared incoming email inboxes Partner with CPC Specialist to provide exceptional service to internal and external customers Performs other job duties as assigned to meet business needs. Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. Eden Prairie, MN30+ days ago p>PRIMARY PURPOSE: To provide excellent service displaying empathy to callers regarding claims for multiple lines of business, including but not limited to, expediting the claims process and providing detailed claim notes on all calls, resolving issues with one call/one person response, and directing calls to appropriate escalation path as needed. What we offer: A stable, consistent work environment-both in-office and virtual A comprehensive training program to help you support employees and customers from some of the world's most respected brands A dedicated mentor and manager to guide you every step of your career journey Career development and promotional opportunities as you take on new responsibilities A diverse, all-inclusive benefits package designed to support your mental, physical, financial, and professional well-being. Saint Paul, Minnesota5 days ago To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole. AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. Brooklyn Center, MN30+ days ago p>While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, office printer or copier, or writing. Enter all information on the Quote Request, including required additional comments to support the company's ability to quote and gain the order should be sent to the Quote Group with additional typed notes. |