Ambulatory Services Scheduling Liaison - Northern Virginia - Hamaker Court Children's National HospitalAmbulatory Services Scheduling Liaison - Northern Virginia - Hamaker CourtVA$19.65–$32.75 / hourPlease note that it is the policy of Children's National Hospital to ensure a "drug-free" work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.
Contact Center Associate Boeing Employees' Credit UnionContact Center AssociateWashingtonAs a Contact Center Associate, you’ll support BECU members by managing 70-100 inbound calls a day, resolving inquiries, documenting interactions, and meeting performance metrics for quality, productivity, and satisfaction. Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?.
Patient Access Representative I La Clinica Del PuebloPatient Access Representative IHyattsville, MDCompletes pre-registration for patients, schedules appointments with Patient Access Representative II, and advises patients on necessary documentation to complete the registration process, including insurance enrollment or renewal requirements. Patient Access Representative I serve primarily as the entry point for answering incoming phone calls received through our Contact Center and scheduling appointments for our clinical and mental health services.
Staff Software Development Engineer - Tools Team ID.me IncStaff Software Development Engineer - Tools TeamMcLean, VA$183,367–$214,500 / yearWe leverage Claude and the Model Context Protocol (MCP) to supercharge our development lifecycle, while architecting production-grade solutions on Google Vertex AI to build agents that automate complex, manual call center functions, streamlining how our members interact with identity verification. The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.
Retail Support Specialist DSIRetail Support SpecialistBrandywine, MDIn this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.
NewClinic/Practice Assistant, Gastroenterology Mass General BrighamClinic/Practice Assistant, GastroenterologyWashingtonThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. In this role, you’ll be part of an in-office call center team that plays a key role in keeping daily practice operations running smoothly while helping patients navigate scheduling, questions, and next steps with confidence.
CLIENT SERVICES REP BEHAVIORAL HEALTH Whitman-Walker HealthCLIENT SERVICES REP BEHAVIORAL HEALTHWashington, DCPossess the ability to establish and maintain professional working relationships with all levels of staff, patients, and the public, and to work comfortably with people with HIV, and persons with different ethnicities, sexual orientations, gender identities, color, religions, marital status, national origin, age, disability, and veteran status. The Client Services Representative is WWH's centralized patient-facing department, which is responsible for assisting patients in the medical, dental, behavioral health, and other areas across the health center with accessing care and facilitating billing.
Quality and Training Manager Contact Center Systems Integration, Inc.Quality and Training Manager Contact CenterWashington, DCWe are seeking a Quality & Training ManagerContact Center supports a government‑contracted call center by overseeing quality assurance activities and managing all training programs for staff. This role ensures customer service representatives (CSRs), team leads, and supervisors deliver accurate, consistent, and policy‑compliant service.
Provider Credentialing Specialist I (Remote) - Dental Blue Cross and Blue Shield AssociationProvider Credentialing Specialist I (Remote) - DentalDCRemote$38,520–$70,620 / yearMaintains the provider file, the Provider Information Control (PICS) inventory workflow system and electronic provider files with updated provider information during processes, such as credentialing, recredentialing, demographic updates, terminations and all other provider file maintenance activities. Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.
Sales and Service Technician Precision Door Service CorporateSales and Service TechnicianHalethorpe, MarylandTo provide outstanding garage door repair service, complete customer satisfaction and a program that rewards excellence from our franchisees, technicians and staff. Leads are booked by our call center for customers that have a real need to replace, service, install, or repair their garage doors and openers.
Project Supervisor-Legal Administration CACI International Inc.Project Supervisor-Legal AdministrationWashington, DC$78,700–$165,200 / yearPay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. 2+ years of progressively more responsible experience on major litigation support projects, including at least one year of supervisory experience, and proven capabilities and communication skills to successfully interact with clients and attorneys.
Engagement Specialist I Somatus, Inc.Engagement Specialist IMcLean, Virginia$20–$23 / hourFull timeConduct inbound and outbound member dialer calls to introduce and educate members on the Somatus program, effectively encouraging engagement while also accurately routing inbound calls to the appropriate teams as needed. The Engagement Specialist focuses on building rapport with members, gathering and verifying member information, and facilitating connections to clinical care teams through appointment scheduling and timely follow-up.
Client Services Specialist Sun Life Financial IncClient Services SpecialistBaltimore, MD$49,200–$66,400 / yearThrough employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program.