UNKNOWN

FEED

We are looking for someone who can blow our customers away with an outgoing personality, positive attitude, and awesome people skills. Provide exceptional customer service by managing incoming phone calls along with assisting walk-in customers at the front desk.

<div><strong>Rental Department & Customer Service Representative<br/></strong><br/></div><div>We are looking to add a Rental Department/Customer Service Rep. (one full-time position) to our growing Automotive Sales, Service, and Rental Dealership.  We are a busy, family-owned business that is well-established and involved in our community, serving our friends and neighbors for almost 30 years!  <br/><br/></div><div>We are excited to find the right person for our team who can take over and help grow our Rental Operations. This position includes handling customer service relations and receptionist duties. </div><div><br/></div><div><strong>What would you be doing? </strong></div><ul><li>Management of all Rental Operations including but not limited to:<ul><li>Scheduling of Rental Fleet.</li><li>Insurance & License verification and Rental contract completion.</li><li>Damage and cleanliness management upon vehicle return.</li><li>Fleet Management including: all fleet repairs, maintenance, licensing and insurance.</li></ul></li><li>Provide exceptional customer service by managing incoming phone calls along with assisting walk-in customers at the front desk.</li><li>Receive customer payments in person, over the phone and online. </li><li>Assisting with the companies Social Media</li></ul><div><br/></div><div><strong>Required Skills:</strong></div><ul><li>An upbeat, friendly, always willing to help attitude.</li><li>Phone and Customer Service skills.</li><li>Must have good organizational skills.</li><li>Math skills.</li><li>Computer skills (experience with Word, Excel, and Outlook a plus)</li><li>Minimum High School Diploma or equivalent necessary.</li><li>Maneuver cars without damaging them.</li></ul><div><br/></div><div><strong>Desired but not Required Skills:</strong></div><ul><li>Dispatching/Fleet management/Logistics experience.</li><li>Office Manager experience, hospitality industry experience or similar role. </li><li>Experience with any Automotive Point of Sale systems such as: Shop Key Mitchell, All-Data, NAPA Tracs, RO Writer, etc.</li><li>Experience with QuickBooks.</li></ul><div><br/></div><div><strong>Working Hours:</strong></div><ul><li>This is a Full Time Position, starting pay negotiable based on skill level and experience.</li><li>Monday – Friday 8 am – 5pm.</li></ul><div><br/></div><div><strong>Job Benefits:</strong></div><ul><li>Paid vacation (after 1 year).</li><li>Paid sick days.</li><li>Paid holidays.</li><li>Health Insurance Contribution.</li><li>Nights and Holidays Off.</li></ul><div><br/></div><div>We are looking for someone who can blow our customers away with an outgoing personality, positive attitude, and awesome people skills. Our new team member must be efficient, organized, a quick-study, open to change, and be able to multi-task within our small business environment. The right motived, hard-working employee will earn the opportunity to grow into other exciting positions within the company.<br/><br/></div><div>To apply, a cover letter explaining why you would be a great fit within our company and a current resume are <strong><em>required.</em></strong><br/><br/> Please submit those in person or to <p>scott@townhillautosales.com</p>.</div>

Town Hill Auto Inc

Rental Department & Customer Service Representative

Automotive Repair and Maintenance

Automotive Sales

Car Rentals

Computer Skills

Customer Relations

Customer Support/Service

Entertainment and Media

Fleet Management

High School Diploma

Hospitality and Tourism

Insurance

Interpersonal Skills

Intuit Quickbooks

Licensing

Logistics

Maintenance Services

Mathematics

Microsoft Excel

Microsoft Outlook

Microsoft Word

Multitasking

Office Management

Operations Management

Organizational Skills

Point of Sale (POS) Systems

Rentals

Revenue Growth

Small Business

Social Media

Telephone Skills

Vehicle Fleets

Writing Skills

Betterteam

OTHER

Bilingual applicants (Spanish/English) are strongly encouraged to apply — Spanish-speaking skills are a major plus for serving our diverse client base in the Cumberland area. As a Sales and Service Team Member, you’ll be the face of our agency — helping clients find the right protection for their families, homes, and businesses.

<strong>Benefits:</strong><br/><ul><li>Competitive salary</li><li>Opportunity for advancement</li><li>Training & development</li></ul><br/><strong><br/>Work with a Good Neighbor in Cumberland, MD<br/></strong><br/><br/><br/>Our team at <strong>Julie McBee State Farm</strong> is growing! We’re looking for a motivated, personable, and customer-focused individual to join our <strong>Sales and Service Team</strong>. If you enjoy helping people and want to make a difference in your local community, this is the opportunity for you.<br/><br/>Bilingual applicants (Spanish/English) are strongly encouraged to apply — Spanish-speaking skills are a major plus for serving our diverse client base in the Cumberland area.<br/><strong><br/>About Us<br/></strong><br/><br/>Located just off Canal Parkway before you cross into Wiley Ford, WV, our State Farm agency has been serving Western Maryland and surrounding communities for years. At <strong>Julie McBee State Farm</strong>, we provide trusted coverage and personalized service — from <strong>Auto, Home, Renters, and Life Insurance</strong> to <strong>Business and Pet Insurance</strong>.<br/><br/>We’re a close-knit team that values professionalism, integrity, and community spirit — all while helping neighbors protect what matters most.<br/><strong><br/>Role Overview</strong><br/><br/>As a <strong>Sales and Service Team Member</strong>, you’ll be the face of our agency — helping clients find the right protection for their families, homes, and businesses. You’ll deliver exceptional service, support sales goals, and contribute to a positive office environment. Training and licensing support are provided for the right candidate.<br/><strong><br/>Responsibilities<br/></strong><br/><br/><ul><li>Develop leads, identify customer needs, and recommend State Farm products</li><li>Build strong relationships with customers and provide ongoing assistance</li><li>Handle customer service inquiries, policy updates, and billing support</li><li>Support office marketing and community engagement efforts</li><li>Use a consultative approach to educate clients on coverage options</li><li>Maintain accurate records and follow up promptly with customers</li></ul><strong>Qualifications<br/></strong><br/><br/><ul><li>Excellent communication and interpersonal skills</li><li>Strong work ethic, reliability, and attention to detail</li><li>Positive attitude and self-motivated to achieve goals</li><li>Sales or customer service experience preferred (insurance experience a plus)</li><li>Property & Casualty and/or Life & Health licenses (or willingness to obtain)</li><li>Spanish-speaking ability highly valued</li></ul><strong>What We Offer<br/></strong><br/><br/><ul><li>Competitive base salary plus commission and bonuses</li><li>Paid time off (vacation, sick, personal days)</li><li>Training and professional development opportunities</li><li>Growth potential and advancement within the agency</li><li>A supportive, community-driven team atmosphere</li></ul>Join the agency that helps protect Cumberland and beyond — from <strong>LaVale to Frostburg, and even across the Potomac into Wiley Ford and Ridgeley, WV</strong> — with integrity and a personal touch.<br/><br/><br/>

Customer Care Jobs in Rocket, WV

Resume Resources

Get noticed by top employers!

Customer Care Jobs in Rocket, WV

Rental Department & Customer Service Representative Town Hill Auto Inc

Customer Service Representative - State Farm Agent Team Member Julie Mcbee - State Farm Agent

Resume Resources