Customer Care Manager ATRCustomer Care ManagerLos Angeles, CaliforniaThe ideal candidate brings extensive Talkdesk Workforce Management (WFM) experience, deep call center leadership expertise, and a strong understanding of healthcare customer service operations. The Customer Care Call Center Workforce Manager is responsible for optimizing workforce planning, scheduling, real-time operations, and performance management.
Customer Care Representative Covered Insurance Solutions IncCustomer Care RepresentativeWestlake Village, CAThis role provides exceptional career growth potential, with opportunities to advance into leadership roles, explore new markets, and expand your skillset in the fast-growing embedded insurance industry. Unlike traditional firms, we leverage cutting-edge APIs, pre-built UI components, and a full-service licensed stack to create smarter, more customer-centric solutions.
Customer Care Advocate 2 Zenith American SolutionsCustomer Care Advocate 2Pasadena, CaliforniaWe are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day. Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide.
LICENSED Customer Care Representative (P&C License REQUIRED) Farmers Group, Inc.LICENSED Customer Care Representative (P&C License REQUIRED)CARemoteThis role, whether performed virtually or in an office setting, operates in an open office working environment which will include normal and customary distractions, noise, and interruptions. You will be the first point of contact for our customers, supporting inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews.
Director, Finance Business Partner (Customer Care & Ancillary Business) Public StorageDirector, Finance Business Partner (Customer Care & Ancillary Business)Glendale, CA$160,000–$200,000 / yearThis is a unique opportunity to sit at the intersection of finance, operations, and innovationhelping shape how Customer Care evolves through AI and digital transformation while driving meaningful financial impact across core and ancillary businesses. This role serves as a key strategic partner to the VP, Operations Finance and will act as a trusted advisor across Customer Care, Call Center Operations, and Ancillary Business lines, including Tenant Insurance and Lending.
Customer Care Coordinator CselitegetawaysCustomer Care CoordinatorLos Angeles, CaliforniaIn this role, you will assist clients with coordination, updates, and general support, helping ensure as smooth and positive experience - especially for those preparing for upcoming trips and experiences. Follow up with clients prior to departure to ensure they feel prepared.
Customer Care Reorder Representative I United Seating & MobilityCustomer Care Reorder Representative ICARemote$18–$22 / hourMaintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based on open dialogue, active listening and ongoing definitive actions. KEY RESPONSIBILITIES: Process the reorder book of business assigned to them to include: full and accurate insurance verifications, confirming all customer information monthly/quarterly, ensuring the CMNs are not expired prior to shipping and if authorization is needed prior to shipping.
NewCustomer Care Associate I Sunbit IncCustomer Care Associate ILos Angeles, CASunbit is recognized as one of the fastest-growing and most admired fintech companies, earning honors from Inc. 5000 (four consecutive years), Forbes Fintech 50, Deloitte Technology Fast 500, Financial Times, and FinTech Breakthrough for its innovation and impact. Powered by AI that helps people in life's critical moments-offering high approvals, speed, and zero fees-Sunbit has achieved proven scale across tens of thousands of merchants and millions of transactions.
Customer Care Specialist Unicare247Customer Care SpecialistLos Angeles, New YorkServe as the primary point of contact for customer inquiries, complaints, and support requests across multiple channels (phone, email, chat, and social media). The ideal candidate will have a passion for delivering exceptional customer service and a proven track record in call center quality assurance.
NewU-Box Customer Care Representative (CDL) U-HaulU-Box Customer Care Representative (CDL)Canyon Country, CA$25.50–$27.50 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Customer Care Specialist - Call Center Servpro Industries LLCCustomer Care Specialist - Call CenterCARemoteMust reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.
NewU-Box Customer Care Representative (CDL) U-Haul International IncU-Box Customer Care Representative (CDL)CA$25.50–$27.50 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Ecommerce Customer Care Specialist Frank & EileenEcommerce Customer Care SpecialistLos Angeles, CaliforniaThe ideal candidate brings prior experience in luxury or DTC customer service, a strong understanding of ecommerce and retail operations, and a natural ability to balance efficiency with a personal touch. You will work across omnichannel platforms to resolve customer inquiries, build relationships, and represent Frank & Eileen with warmth and professionalism in every interaction.
Customer Care Advisor Circle Internet Financial LLCCustomer Care AdvisorLos Angeles, CARemote$29.50–$41 / hourCircle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. What you'll be responsible for: You'll be a part of a truly amazing team of people working directly with customers around the world, helping them to utilize the full potential of Circle while providing an outstanding customer experience with every interaction.
Customer Care Specialist I Motor Vehicle Software CorporationCustomer Care Specialist IAgoura Hills, CA$19–$24 / hourVitu has offices in California, Florida, Georgia, Illinois, Indiana, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia. With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles.
Customer Care Representative Morphius CorpCustomer Care RepresentativePacoima, CAFull timeWe work in conjunction with different Unions across California, and we provided them with the benefits they receive on behalf of their Union. The role of a Union Benefits Coordinator would be to assist each member in receiving their specific benefits.
Customer Care Representative Remote Morphius CorpCustomer Care Representative RemoteFilmore, CaliforniaRemoteWe work in conjunction with different Unions across California, and we provided them with the benefits they receive on behalf of their Union. The role of a Union Benefits Coordinator would be to assist each member in receiving their specific benefits.
Fin Care Specialist I (Customer Service) Cedars-Sinai Medical CenterFin Care Specialist I (Customer Service)Los Angeles, CAUnder general supervision and following established practices, policies, and guidelines, provides patient relations support to Patient Financial Services, performing duties which include identifying, analyzing, resolving and responding to customer inquiries, concerns and issues, and following up on accounts to ensure payment and resolution. You will work independently and have strong customer service skills and work well with patients, deescalate issues quickly, able to talk, think and access the system to achieve maximum customer satisfaction.
Customer Service Agent Johnny WasCustomer Service AgentLos Angeles, CaliforniaYou will contribute to department productivity and profitability by handling all customer-led requests, inquiries, and complaints in compliance with the team’s Service Level Agreements (SLA’s) and Key Performance Indicators (KPI’s). Maintain and cultivate effective relationships with internal departments that fosters compassion, respect and teamwork.
Director, Customer Marketing & Intelligence Codefied Inc.Director, Customer Marketing & IntelligenceCARemoteCollaborate with MarTech and Tooling teams to stand up a scalable, AI-driven toolset for personalized programs across email, SMS, and in-app channels. We are looking for a highly analytical, data-driven marketer for this role-someone who has spent time with sophisticated analytical and experimentation techniques, but is also an operator who can own and drive business outcomes.
Director, Lifecycle & Customer Journey Codefied Inc.Director, Lifecycle & Customer JourneyCARemoteCollaborate with MarTech and Tooling teams to stand up a scalable, AI-driven toolset for personalized programs across email, SMS, and in-app channels. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.
NewCustomer Service Representative Leisha Willis State Farm AgencyCustomer Service RepresentativeLos Angeles, CALeisha Willis- State Farm Agency, located in Los Angeles, CA is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Care Coach Lead Charlie Health IncCare Coach LeadCA$55,000–$70,000 / yearFrom limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings .
Customer Service Representative - State Farm Agent Team Member Shane Taylor - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberEncino, CAAs a Customer Service Representative - State Farm Agent Team Member with Shane Taylor - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. At Shane Taylor Insurance Agency, we’ve been proudly serving our community since 2018, combining 20 years of industry experience to deliver exceptional service and trusted advice.
Customer Relations Representative - State Farm Agent Team Member Shane Taylor - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberEncino, CAAs a Customer Relations Representative - State Farm Agent Team Member with Shane Taylor - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. At Shane Taylor Insurance Agency, we’ve been proudly serving our community since 2018, combining 20 years of industry experience to deliver exceptional service and trusted advice.
Customer Service Agent - $30.15 EuropcarCustomer Service Agent - $30.15Los Angeles, CaliforniaOur brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning. We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.
Customer Service Agent - $30.15 Europcar Mobility Group SACustomer Service Agent - $30.15Los Angeles, CAOur brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a "value for money" positioning. We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.
Sr Customer Relationship Officer - Encino Banc of CaliforniaSr Customer Relationship Officer - EncinoEncino, CaliforniaResponsive; establishes and maintains relationships internally and externally by understanding needs; can resolve many different issues and de-escalate situations, while knowing who to bring in when needed; can guide and support tellers in client resolution questions is required. As the largest independent bank headquartered in California, the bank offers a broad range of loan and deposit products and services through a network of full-service branches and regional offices, as well as through digital and nationwide capabilities.
NewOpportunity for Customer Experience Analyst - Remote Role Pride Technologies LLCOpportunity for Customer Experience Analyst - Remote RoleCARemote$85–$90 / hourExperience with data-led storytelling and demonstrated experience in conveying complex insights to non-technical stakeholders Experience working with Customer Experience or Voice of Customer metrics (NPS, CSAT, etc.), surveys, and customer feedback Experience working with customer support operational metrics Experience with statistical analysis techniques and utilizing R, Python, or similar scripting languages/tools. Proficiency in AI-powered tools: Demonstrated working knowledge of Generative AI technologies (e.g., LLMs and AI agents), with experience designing, prompting, and orchestrating AI systems (e.g., prompt engineering) to automate data analysis, synthesize insights, and execute multi-step analytical tasks (e.g., prompting agents to clean datasets or build visualizations).
Patient Care Advisor - Remote Sun River Health IncPatient Care Advisor - RemoteCARemote$20–$23.13 / hourThis position is responsible for providing patient centered care and facilitating patient access to services in a pleasant, knowledgeable efficient manner, communicating with a diverse population using well-developed interpersonal skills. Assist with peer training for the development and support of new Call Center personnel to ensure their knowledge of the Company's appointment availability, lines of business, services provided and other significant information delivered to patients.
Customer Experience Manager The Michaels Companies IncCustomer Experience ManagerCamarillo, CA$17.75–$23.10 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Full-Time Customer Experience Manager The Michaels Companies IncFull-Time Customer Experience ManagerWest Hills, CA$19.75–$24.10 / hourApplicants and Employees in Unincorporated Los Angeles County: Michaels reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engage with customers, including minors, including unsupervised minors, and other Team members, especially in high stress situations; accessing company information, assets, property, and products, including cash, checks, and credit card information; and appropriately handling such information, including confidential and personal information of customers and Team Members. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
Customer Experience Manager PT The Michaels Companies IncCustomer Experience Manager PTBurbank, CA$18.25–$23.30 / hourApplicants and Employees in Unincorporated Los Angeles County: Michaels reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engage with customers, including minors, including unsupervised minors, and other Team members, especially in high stress situations; accessing company information, assets, property, and products, including cash, checks, and credit card information; and appropriately handling such information, including confidential and personal information of customers and Team Members. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
Associate Director, Customer Experience True ClassicAssociate Director, Customer ExperienceCalabasas, CaliforniaKey metrics: Blended average star rating across channels (Okendo, Amazon, Google, Trustpilot) and review response rate / time — public rating is a direct conversion and trust driver up the funnel, and our front-door acquisition lever; response coverage protects the brand and recovers unhappy customers. Key metrics: First-contact resolution and average resolution time, return / refund cycle time, and refund save rate — resolution speed and quality is the core promise of post-sales support; return and refund cycle time is where customers most feel whether we're fast and fair, and refund save rate is where fair, fast handling protects revenue.
NewStore Manager (Sales, Customer Service) Freeway Insurance Services America LLCStore Manager (Sales, Customer Service)Van Nuys, CA$55,000–$120,000 / yearOur Company: Confie and its family of companies - Freeway, Acceptance, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year! Expand business by proactively building relationships with existing customers to meet the agreed upon production and active customer goals.
Manager, Guest Care (Contact Center) (P1-5036061-1) Panda Restaurant Group IncManager, Guest Care (Contact Center) (P1-5036061-1)Rosemead, CA$112,500–$158,000 / yearSummary of Job Description: The Manager, Guest Care (Contact Center) is responsible for leading the day-to-day operations of the company's customer contact center, which supports guest interactions across phone, chat, email, and social media channels. Team Development: Works closely with the Executive Director of Guest Care to recruit, select and develop internal associates to elevate their capabilities & support career advancement.
Non-Clinical - Administrative - Customer Service Representative 22nd Century Technologies, Inc.Non-Clinical - Administrative - Customer Service RepresentativeLos Angeles, CARemoteThis role handles inbound calls, documents member interactions, assists with healthcare-related inquiries, and collaborates with internal departments to ensure timely and effective service. The Member Services Agent serves as the primary point of contact for members and patients, providing exceptional customer service, education, and issue resolution.
Care Coordinator Five Keys Schools and ProgramsCare CoordinatorCAStrong knowledge and understanding of homelessness issues, social services, and community resources Solid understanding of principles of trauma-informed care, cultural competency, and client-centered approaches Highly proficient in the use of Homeless Management Information System (HMIS) Excellent decision-making and leadership skills, with the ability to effectively resolve complex issues Strong problem-solving skills and the ability to identify guest needs, navigate resources, and address barriers Strong organizational and time management skills to handle caseloads, maintain documentation, and meet deadlines Excellent interpersonal and communication skills with the ability to establish rapport, actively listen, and effectively communicate with guests, colleagues, and external stakeholders Highly proficient in documentation, record-keeping, and contributing to the development and maintenance of comprehensive guest files and reports Proficient in crisis intervention techniques with the ability to assess situations and implement effective responses Ability to demonstrate professionalism, respect, integrity in interactions with guests, staff, and external agencies Ability to demonstrate cultural sensitivity while working with individuals facing substance use disorder and/or mental health challenges, including PTSD, psychosis, schizophrenia, borderline behaviors, and bipolar disorder Ability to utilize software and systems necessary for efficient service delivery and documentation Proficiency in Zoom, Microsoft Office, Google Suite, and databases Able to maintain strict confidentiality and take all precautions when handling sensitive information. Bachelors degree in Social Work, Psychology, Counseling, or a related field, or an equivalent combination of education and relevant experience required Minimum two years of care coordination/case management experience Minimum of two years of paid work experience supporting unhoused populations with multiple disabilities in homeless shelters or other community organizations.
Customer Relations Representative - State Farm Agent Team Member Steve Baker - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberGranada Hills, CAAs a Customer Relations Representative - State Farm Agent Team Member with Steve Baker - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. When it comes to new team members, we value honesty, a great attitude, genuine care for others, self-motivation, problem-solving, teamwork, and strong relationship-building skills.
Customer Service Representative - State Farm Agent Team Member Steve Baker - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberGranada Hills, CAAs a Customer Service Representative - State Farm Agent Team Member with Steve Baker - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. When it comes to new team members, we value honesty, a great attitude, genuine care for others, self-motivation, problem-solving, teamwork, and strong relationship-building skills.
Customer Service Representative - State Farm Agent Team Member Jason Sliwoski - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberWestlake Village, CAAs a Customer Service Representative - State Farm Agent Team Member with Jason Sliwoski - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
District Manager - Advanced Wound Care (Southwest Region) Smith & Nephew PlcDistrict Manager - Advanced Wound Care (Southwest Region)Los Angeles, CAAll field sales professionals that are required to gain entry into healthcare facilities to perform the basic remit of their role, must successfully complete our credentialling process, which often includes COVID 19 vaccine management. As a District Manager on the Advanced Wound Management team, you will be leading a team of account managers selling the wound dressings product portfolio including the patient monitoring device, LEAF.
Enterprise Customer Success Manager DeepScribeEnterprise Customer Success ManagerCA$100,000–$180,000 / yearWe're building the ambient operating system for healthcare: intelligent agents that embed directly into clinical and administrative workflows, from clinical trial matching to revenue cycle automation. On track to capture over 4 million oncology care visits annually, we are the dominant AI scribe for cancer care and we're rapidly expanding into other complex, chronic-care specialties and workflows.
Customer Success Manager DeepScribeCustomer Success ManagerCA$85,000–$150,000 / yearWe're building the ambient operating system for healthcare: intelligent agents that embed directly into clinical and administrative workflows, from clinical trial matching to revenue cycle automation. On track to capture over 4 million oncology care visits annually, we are the dominant AI scribe for cancer care and we're rapidly expanding into other complex, chronic-care specialties and workflows.
Animal Care Supervisor Petco Animal Supplies, Inc.Animal Care SupervisorBell Gardens, CA$21.50–$33.50 / hourAs a Companion Animal Supervisor, you are a trusted subject-matter leader responsible for the health, care, and presentation of our live animals while driving sales, customer experience, and operational excellence within the Companion Animal and Aquatics departments. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers.
Managing Director, Health Care Value Strategy Salesforce IncManaging Director, Health Care Value StrategyCA$198,940–$266,070 / yearThe Field CFO Imperative: Act as a strategic peer to customer finance leaders, bridging the gap between clinical/operational outcomes and financial impact to unlock access and influence beyond the IT buyer. Scale Through Innovation: Leverage data analytics and AI to scale business value expertise, mapping patient journeys and building prediction models to identify significant cost reduction opportunities.
Senior Manager, Guest Care (Community Management) (P1-4522397-1) Panda Restaurant Group IncSenior Manager, Guest Care (Community Management) (P1-4522397-1)Rosemead, CA$127,000–$178,000 / yearDesigns and operationalizes enterprise-wide processes for social listening, escalation, and engagement, enabling the organization to proactively identify brand-building opportunities, mitigate risks, and support PR initiatives across various social platforms, including but not limited to Facebook, Twitter, Instagram, Reddit, TikTok, and YouTube; serves as escalation point for the social team. 7+ years of experience in Social Care, Community Management, Digital Customer Experience, or related fields within high-volume consumer-facing environments, with increasing management responsibility; proven track record leading real-time social engagement and crisis-management operations, including cross-functional escalation, risk assessment, and executive communication.
Customer Service Agent - LAX (Part-Time) Southwest Airlines CoCustomer Service Agent - LAX (Part-Time)Los Angeles, CAAs a Customer Service Agent at Southwest, you'll work at the ticket counter, gate area, and baggage service office to help Customers check in, answer questions, and make sure their travel goes smoothly. Handles any aspect of ticketing and check-in by operating a computerized point-of-sale system, boarding, baggage service, reservations and resolving related complaints and problems.
Managed Care Enrollment Coordinator Arroyo Vista Family Health CenterManaged Care Enrollment CoordinatorLos Angeles, CAUnder the direct supervision of the Director of Managed Care Services, the Managed Care Enrollment Coordinator is responsible for implementing patient enabling services, including member's enrollment into Managed Care Plans (MCPs), selection of Primary Care Physicians (PCPs), transfers of MCPs and PCPs, eligibility verification, as well as health care coverage navigation and orientation. The Managed Care Enrollment Coordinator validates and prepares monthly eligibility reports from the contracted Independent Physician Association (IPA) and MCPs, detailing monthly enrollment, disenrollment, as well as new membership outreach and engagement activities, patient assistance and other duties as assigned.
Patient Care Technician Preceptor - PCT - Dialysis Fresenius Medical CarePatient Care Technician Preceptor - PCT - DialysisMission Hills, CA$23–$31 / hourEducation: + Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).