Customer Service Representative I Johnson Service GroupCustomer Service Representative IIrvine, CADevelop and maintain positive customer relations and coordinate with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. Duties And Responsibilities Customer AdvocateRespond to general customer questions via telephone, e-mail, and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims in a confidential, professional, and ethical manner.
Patient Care Representative (Call Center) JWCH Institute IncPatient Care Representative (Call Center)Commerce, CAPrincipal Responsibilities: Handle incoming calls from patients and clients seeking information, appointments, or assistance with healthcare services in a efficient and professional manner. Position Purpose: The Patient Care Representative plays a vital role in providing exceptional customer service to patients and clients of JWCH, Wesley Health Centers.
BYRAM HEALTHCARE Customer Service Representative Byram Healthcare CentersBYRAM HEALTHCARE Customer Service RepresentativeAnaheim, CaliforniaRemoteThe representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing supply orders in a high-volume inbound call center. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.
Customer Service Associate Integrated Resources, IncCustomer Service AssociateOrange, CaliforniaContractorAssist efforts to continuously improve by assuming responsibility for identifying and bringing to the attention of responsible entities operations problems and/or inefficiencies. Overall expectations is to provide outstanding service to internal and external customers and strive to resolve member and provider needs on the first call.
Memory Care - Care Manager for Luxury Senior Living Residence Calligraphy Westwood VillageMemory Care - Care Manager for Luxury Senior Living ResidenceLos Angeles, CA$21–$22 / hourDiscovery Management Group leadsone of the nation’s most purpose-driven and people-centered senior livingorganizations, managing and enhancing senior living communities across theUnited States. At Discovery Senior Living, weare constantly challenging how we are doing things to ensure the lifestyle weare offering our residents is absolutely the greatest value proposition in themarketplace.
Call Center Agent-Healthcare (CSR) REMOTE 26-00241 Alura Workforce SolutionsCall Center Agent-Healthcare (CSR) REMOTE 26-00241Aliso Viejo, CARemoteYou'll support patients across the organization's many locations nationwide, helping with everything from scheduling and rescheduling to prescription questions, post-procedure guidance, and connecting patients to the right level of care quickly and confidently. An innovative leader in ophthalmology, they deliver an exceptional patient experience through advanced technology and a team of highly skilled, experienced surgeons—trusted by more than 3,000 referring eye doctors nationwide.
Hybrid Customer Service Specialist, I Carrington Mortgage Services, LLCHybrid Customer Service Specialist, IOrange, CAThe Customer Service Specialist I will be responsible for providing excellent customer service by answering a large volume of incoming calls and third-party inquiries regarding existing real estate mortgage loans primarily handling inbound calls and outbound calls to borrowers due for current month. Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience.
Byram Healthcare Customer Service Representative - Bilingual (Spanish) Accendra Health IncByram Healthcare Customer Service Representative - Bilingual (Spanish)Anaheim, CA$20–$25 / hourThe bilingual representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing supply orders in a high-volume inbound call center. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.
Customer Service Representative - Billing II (Bilingual - English/Spanish) Quest Diagnostics IncCustomer Service Representative - Billing II (Bilingual - English/Spanish)Inglewood, CAResponsibilities: Answer a high volume of calls from patients or their representative, regarding patient bill balances, payment plans, credit card payments, patient pricing, rebilling insurance companies and general customer concerns. You''ll deal with stressful situations and resolve complex health care concerns in a positive, simplified manner so that callers fully understand their health care plans and solutions.
Customer Service Representative Lead (Bilingual Mandarin) Clever Care Health Plan IncCustomer Service Representative Lead (Bilingual Mandarin)Arcadia, CA$26.15–$30.53 / hourFollows policies and procedures and job aids in order to maintain efficient and complaint operations; communicates suggestions for improvement and efficiencies to management; identifies and reports problems with workflows following proper departmental procedures; actively participates in departmental staff meetings and training sessions. Member Advocate Team Leaders are also expected to develop educational training material in language and organize and facilitate training sessions for new Member Advocates in language, as well as other departments within the company as related to member service.
Pharmacy CSR (Remote) (Evening Hours) Molina Healthcare IncPharmacy CSR (Remote) (Evening Hours)CARemoteAbility to develop and maintain positive and effective work relationships with coworkers, clients, members, providers, regulatory agencies, and vendors. Effectively communicates plan benefit information, including but not limited to: formulary information, copay amounts, pharmacy location services and prior authorization outcomes.
Customer Service Specialist AdaptHealth CorpCustomer Service SpecialistCA$15–$16 / hourSome tools may include but are not limited to Authorization Guidelines, Insurance Guidelines, Fee Schedules, NPI (National Provider Identifier), PECOS (the Medicare Provider Enrollment, Chain, and Ownership System) and "How-To" documents. Maybe responsible for obtaining, analyze, and verify the accuracy of information received from referrals, create orders, and or schedule the patient to receive equipment as ordered by their doctor.
BYRAM HEALTHCARE Customer Service Representative Accendra Health IncBYRAM HEALTHCARE Customer Service RepresentativeAnaheim, CARemote$20–$25 / hourThe representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing supply orders in a high-volume inbound call center. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.
Customer Service Agent Johnny WasCustomer Service AgentLos Angeles, CaliforniaYou will contribute to department productivity and profitability by handling all customer-led requests, inquiries, and complaints in compliance with the team’s Service Level Agreements (SLA’s) and Key Performance Indicators (KPI’s). Maintain and cultivate effective relationships with internal departments that fosters compassion, respect and teamwork.
Customer Service Rep Sr (Behavioral Health) CalOptimaCustomer Service Rep Sr (Behavioral Health)Orange, CA$49,754–$69,655 / yearWe are hoping you will join us as a Customer Service Rep Sr (Behavioral Health) and help shape the future of healthcare where you'll be an integral part of our CS - Medi-Cal Call Center team, helping to strive for excellence while we serve our member health with dignity, respecting the value and needs of each of our members through collaboration with our providers, community partners and local stakeholders. If you make it through the steps above and are selected for this exciting role, you will be required to undergo a reference and a background check (to include a conviction record) and if applicable also pass a drug screening and/or a post-offer pre-employment medical examination (for specific positions) If you are an Internal CalOptima Health applicant, please apply through the internal portal on InfoNet.
Scheduler - Sr. Customer Service Rep Artech LLCScheduler - Sr. Customer Service RepLos Angeles, CA$19–$21.99 / hourOther fast-paced, customer-focused environments often possess the communication, multitasking, and problem-solving skills needed to succeed in this role. We welcome candidates who meet the minimum qualifications, as well as recent college graduates who are eager to begin a career in healthcare and gain valuable professional experience.
NewCustomer Service Representative CalOptimaCustomer Service RepresentativeOrange, CA$47,840–$64,584 / yearWe are hoping you will join us as a Customer Service Representative and help shape the future of healthcare where you'll be an integral part of our CS - Medi-Cal Call Center team, helping to strive for excellence while we serve our member health with dignity, respecting the value and needs of each of our members through collaboration with our providers, community partners and local stakeholders. If you make it through the steps above and are selected for this exciting role, you will be required to undergo a reference and a background check (to include a conviction record) and if applicable also pass a drug screening and/or a post-offer pre-employment medical examination (for specific positions) If you are an Internal CalOptima Health applicant, please apply through the internal portal on InfoNet.
Customer Service Representative (Bilingual Vietnamese) Clever Care Health Plan IncCustomer Service Representative (Bilingual Vietnamese)Huntington Beach, CA$22–$25 / hourFollows policies and procedures and job aids in order to maintain efficient and complaint operations; communicates suggestions for improvement and efficiencies to management; identifies and reports problems with workflows following proper departmental procedures; actively participates in departmental staff meetings and training sessions. A successful Member Advocate I ensures member satisfaction by providing superior customer service and displaying a willingness to help at all times while maintaining a professional demeanor.
Customer Service Representative (Bilingual Mandarin or Cantonese) Clever Care Health Plan IncCustomer Service Representative (Bilingual Mandarin or Cantonese)Arcadia, CA$22–$25 / hourFollows policies and procedures and job aids in order to maintain efficient and complaint operations; communicates suggestions for improvement and efficiencies to management; identifies and reports problems with workflows following proper departmental procedures; actively participates in departmental staff meetings and training sessions. A successful Member Advocate I ensures member satisfaction by providing superior customer service and displaying a willingness to help at all times while maintaining a professional demeanor.
Customer Service Representative (Bilingual Spanish) Clever Care Health Plan IncCustomer Service Representative (Bilingual Spanish)Arcadia, CA$22–$25 / hourFollows policies and procedures and job aids in order to maintain efficient and complaint operations; communicates suggestions for improvement and efficiencies to management; identifies and reports problems with workflows following proper departmental procedures; actively participates in departmental staff meetings and training sessions. A successful Member Advocate I ensures member satisfaction by providing superior customer service and displaying a willingness to help at all times while maintaining a professional demeanor.