27 Results for

Customer Care Jobs in Vienna, WV

Jobs

Williamstown, WV30+ days ago

The Customer Care Center Agent position is responsible for answering incoming phone calls promptly and in a calm and friendly manner, assist customers with questions regarding their depositing or loan accounts, troubleshoot online/mobile banking issues, provide live chat support for our digital banking, monitor our Fraud Anomaly Detection Service (FAD) for unusual activity on customer online banking accounts, process over-the-phone loan payments, research and collect documents pertaining to payments or deposit accounts, assist customers through our Interactive Teller Machines (ITMs) with deposits, payments, withdrawals, and check cashing, process returned mail by gathering updated customer information, raise and lower debit card withdrawal limits per customer request, update customer travel information, monitor and assist with debit card fraud monitoring and case handling, determining customer needs and choosing the course of action to best handle the situation in a timely manner. Direct and assist customers in becoming proficient and comfortable with the bank’s Interactive Teller Machines (ITM) to help increase the overall usage of the ITM system (both through self-service and video tellers).

New!

Parkersburg, WV3 days ago

Recommend products and services to Customers such as online banking, mobile app, Zelle, Telebanc, etc. to better serve their needs. This position is an excellent opportunity to learn all the Bank's products, services and work with all lines of business in support of resolutions in servicing our Customers.

Parkersburg, West Virginia30+ days ago

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

New!

Parkersburg, WV3 days ago

Required* Must be 18 years of age or older* High school diploma or equivalent* Experience with data-entry utilizing a computer* The ability to read and speak English fluently* Excellent organizational, written, and oral communication skills* Ability to work shifts that will likely include weekends* Cash handling experience on a computerized system* The ability to evaluate, troubleshoot, and follow-up on customer issues* An aptitude for conflict resolution, problem solving and negotiation* Must be customer service oriented (empathetic, responsive, patient, and conscientious)* Ability to multi-task, stay focused, and self-manage* Strong team orientation and customer focus* Excellent interpersonal skills and the ability to build relationships with your team and customersABOUT MCI (PARENT COMPANY)MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. Required* Must be 18 years of age or older* High school diploma or equivalent* Experience with data-entry utilizing a computer* The ability to read and speak English fluently* Excellent organizational, written, and oral communication skills* Ability to work shifts that will likely include weekends* Cash handling experience on a computerized system* The ability to evaluate, troubleshoot, and follow-up on customer issues* An aptitude for conflict resolution, problem solving and negotiation* Must be customer service oriented (empathetic, responsive, patient, and conscientious)* Ability to multi-task, stay focused, and self-manage* Strong team orientation and customer focus* Excellent interpersonal skills and the ability to build relationships with your team and customersCONDITIONS OF EMPLOYMENTAll MCI Locations* Must be authorized to work in the country where the job is based.

New!

Parkersburg, WV3 days ago

Required* Must be 18+ years old with a high school diploma or equivalent* Strong English communication skills (oral and written)* Basic computer and data-entry skills* Prior cash handling experience (computerized system preferred)* Strong organizational, problem-solving, and conflict resolution skills* Reliable and punctual with a strong work ethic* Customer-first mindset: empathetic, patient, and responsive* Ability to multi-task, stay focused, and self-manage* Comfortable working shifts that may include weekends* Excellent interpersonal skills and the ability to build relationships with customers and teammatesPreferred (Not Required)* Experience in customer service, tech support, inside sales, or back-office support* Previous in-person service role (banking, retail, tolls, or government services)ABOUT MCI (PARENT COMPANY)MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. Required* Must be 18+ years old with a high school diploma or equivalent* Strong English communication skills (oral and written)* Basic computer and data-entry skills* Prior cash handling experience (computerized system preferred)* Strong organizational, problem-solving, and conflict resolution skills* Reliable and punctual with a strong work ethic* Customer-first mindset: empathetic, patient, and responsive* Ability to multi-task, stay focused, and self-manage* Comfortable working shifts that may include weekends* Excellent interpersonal skills and the ability to build relationships with customers and teammatesPreferred (Not Required)* Experience in customer service, tech support, inside sales, or back-office support* Previous in-person service role (banking, retail, tolls, or government services)CONDITIONS OF EMPLOYMENTAll MCI Locations* Must be authorized to work in the country where the job is based.

Athens, OH12 days ago

As a Customer Service Representative - State Farm Agent Team Member with Shawna Stump - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. We’re looking for someone who is compassionate, community-minded, and genuinely cares about helping others—someone who thrives in a team environment and wants to make a meaningful impact.

Parkersburg, West Virginia30+ days ago

New!

Ravenswood, WV5 days ago

As a Customer Service Representative - State Farm Agent Team Member with Jerrod Sparling - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Parkersburg, West Virginia30+ days ago

New!

Parkersburg, WV3 days ago

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

New!

Parkersburg, WV3 days ago

Required* Must be 18 years or older* High school diploma or equivalent required* Experience with data entry and computer-based systems* Fluent in spoken and written English* Strong organizational, written, and verbal communication skills* Willingness to work flexible shifts, including weekends* Experience with cash handling on computerized systems* Ability to evaluate, troubleshoot, and follow up on customer issues* Skilled in conflict resolution, problem-solving, and negotiation* Customer service-oriented: empathetic, responsive, patient, and conscientious* Ability to multi-task, self-manage, and stay focused* Strong team orientation and interpersonal skillsABOUT MCI (PARENT COMPANY)MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. Required* Must be 18 years or older* High school diploma or equivalent required* Experience with data entry and computer-based systems* Fluent in spoken and written English* Strong organizational, written, and verbal communication skills* Willingness to work flexible shifts, including weekends* Experience with cash handling on computerized systems* Ability to evaluate, troubleshoot, and follow up on customer issues* Skilled in conflict resolution, problem-solving, and negotiation* Customer service-oriented: empathetic, responsive, patient, and conscientious* Ability to multi-task, self-manage, and stay focused* Strong team orientation and interpersonal skillsCONDITIONS OF EMPLOYMENTAll MCI Locations* Must be authorized to work in the country where the job is based.

Marietta, OH30+ days ago

Under the direction of the Customer Service Manager, the Customer Service Representative (CSR) will take incoming calls, receive orders, schedule daily deliveries and escalate issues as they arise. Attention to detail is imperative to accurately record delivery & product information into Command Dispatch Systems with the ability to negotiate delivery times with customers.

New!

Parkersburg, WV3 days ago

Full-Time/Part-Time Full-time Area of Interest Retail Services All Locations Marietta, Ohio, United States Parkersburg, West Virginia, United States Vienna, West Virginia, United States As the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions.

Ravenswood, WV30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Tyler Shank - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. ABOUT OUR AGENCY: Before becoming an agent, I spent 14 years in the medical field and 3 years in the oil and gas industry—proving that you don’t need an insurance background to build a successful career helping others.

Parkersburg, WV20 days ago

Remote

Full-time

We’re growing our fully remote team and seeking driven, people-focused professionals who want the freedom to work from anywhere while making a real impact. As a Virtual Insurance Specialist, you’ll act as a trusted resource for clients—helping them make informed decisions while building lasting relationships.

Parkersburg, West Virginia30+ days ago

New!

Vienna, WV3 days ago

$13.50–$14 Per Hour

Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates . Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

Parkersburg, WV30+ days ago

Full-time

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. you play an essential role by providing personalized eyecare through supporting your trusted community of doctors and knowledgeable teams who help our patients see, look, and be their best.

Athens, OH30+ days ago

Remote

In this 100% work-from-home role, you will assist clients with travel-related questions, provide trip support, and ensure a smooth, stress-free experience from start to finish. This position is ideal for someone who enjoys helping people, is highly organized, and is excited about working remotely in the travel industry.

Parkersburg, WV30+ days ago

Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.

Parkersburg, West Virginia30+ days ago

Marietta, OH30+ days ago

While performing the duties of this job, the employee regularly works near moving mechanical parts and in outside weather conditions and is regularly exposed to wet, humid condition airborne particles, and extreme heat or cold. Under the direction of the Customer Service Manager, the Customer Service Representative (CSR) will take incoming calls, receive orders, schedule daily deliveries and escalate issues as they arise.

Parkersburg, West Virginia30+ days ago

New!

Marietta, OH4 days ago

Manages all incoming sales and service appointment queries (either phone or internet) by scheduling appointments, confirming pending appointments, following up with missed appointments, etc. Our continued commitment is to improve our dealerships and services to satisfy our customer's wants and needs 100 percent of the time and always provide a pleasant, informative and professional experience.

New!

Marietta, OH3 days ago

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Customer Care Jobs in Vienna, WV

Customer Care Call Center Agent Williamstown Bank

Customer Care Specialist United Bankshares

Entry-Level Customer Service Representative MCI Careers

Customer Service Representative (Toll) MassMarkets

Entry-Level Customer Service Representative MassMarkets

Customer Service Representative - State Farm Agent Team Member Shawna Stump - State Farm Agent

Customer Service Representative (Toll) MCI Careers

Customer Service Representative - State Farm Agent Team Member Jerrod Sparling - State Farm Agent

Entry-Level In-Person Customer Service Representative (Toll) MCI Careers

Customer Service Representative U Haul

Entry-Level In-Person Customer Service Representative (Toll) MassMarkets

Dispatcher / Customer Service Representative CRH Americas

Summer Customer Service Representative - Float - Marietta - Marietta, OH WesBanco Bank

Customer Service Representative - State Farm Agent Team Member Tyler Shank - State Farm Agent

REMOTE Customer Service Representative - Entry-Level Globe Life AIL - Lisa Russel

Entry-Level Tolling Customer Service MCI Careers

Customer Experience Coordinator The TJX Companies

Eyewear Customer Service/Sales Advisor MyEyeDr.

Remote Travel Customer Representative Cross Borders with Alex

Customer Retention Specialist - State Farm Agent Team Member Steven Chapman - State Farm Agent

Tolling Walk in Center MCI Careers

Inbound Toll Collections Agent (Entry-Level) MCI Careers

Ready Mix Dispatcher CRH Americas

Collections Representative (Toll) MCI Careers

Toll Collection Agent MCI Careers

Business Development Representative BDC Victory Chrysler Dodge Jeep Ram Marietta

Business Development Representative BDC Victory Automotive Group

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