Pro Sales Customer Care Representative TTECPro Sales Customer Care RepresentativeDearborn, MIAbility to maneuver through various systems to provide the dealer/customer with prompt, courteous, and accurate information including: Accurately respond to customer inquiries. As a Pro Sales Customer Care Representative in Dearborn, MI, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
Bilingual French Customer Care Representative - Hybrid TTECBilingual French Customer Care Representative - HybridDearborn, MIManeuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including: · Utilizing available resources to accurately respond to customer inquiries through appropriate channels. · Achieve ‘world-class’ service with each member, where ‘world-class’ is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.
Customer Care Agent - Relocate to Warroad, MN MarvinCustomer Care Agent - Relocate to Warroad, MNDetroit, MI$23–$29With operations in 19 cities across North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows and Doors, and TruStile Doors. Educate dealer partners on Marvin’s Order Management software, products and warranty processes through virtual or in-person training.
Bilingual Spanish Customer Service Representative TTECBilingual Spanish Customer Service RepresentativeDearborn, MIAs a Bilingual Spanish Customer Service Representative working onsite in Allen Park, Michigan , you’ll be part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of our award-winning, people-first culture. As a trusted resource and problem solver, you'll deliver exceptional customer service through an innovative new program that connects with consumers using their preferred communication method—including phone, video chat, and online messaging.
Concierge Customer Service Representative TTECConcierge Customer Service RepresentativeDearborn, MI$16–$22 / hourAs a Concierge Customer Service Representative (specializing in the automotive industry) working onsite in Allen Park, Michigan , you’ll be part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of our award-winning, people-first culture. In this dynamic role, you’ll deliver exceptional service and specialized guidance while helping shape a first-of-its-kind experience that connects users through a modern social media platform—via phone, video chat, or online chat.
Electric Vehicle Customer Experience Specialist TTECElectric Vehicle Customer Experience SpecialistDearborn, MIThe Electric Vehicle Customer Experience Specialist (CXS) will work with customers and prospective buyers to earn and retain their loyalty with our customers, a globally recognized provider of high-quality automotive products and services. Successful agents in this role will utilize resources including onsite Knowledge Base, Dealerships, local resources, Part & Tech SME’s for case progression.
Customer Care Consultant Toll Brothers, Inc.Customer Care ConsultantNovi, MIThis role oversees work orders, schedules homeowner/trade appointments, and processes purchase orders while supporting quality improvements and contributing to customer satisfaction metrics to enhance the overall homeowner experience. The Customer Care Consultant provides “Tier Two”, second-level support for homeowner service requests,managing and resolving issues through virtual sessions, artifacts, or coordination with onsite teams within their region.
Animal And Customer Care Associate - Westland Michigan Humane SocietyAnimal And Customer Care Associate - WestlandWestland, MIThe ACC Associate performs core adoption center work, including processing adoptions and assisting with intakes and euthanasia requests, while providing the highest quality of care for both the people and animals at our shelters. For over 140 years, Michigan Humane has been providing compassionate care and advocacy for animals in need, including rescue, rehabilitation, and adoption services.
Animal And Customer Care Associate - Detroit Michigan Humane SocietyAnimal And Customer Care Associate - DetroitDetroit, MIThe ACC Associate performs core adoption center work, including processing adoptions and assisting with intakes and euthanasia requests, while providing the highest quality of care for both the people and animals at our shelters. For over 140 years, Michigan Humane has been providing compassionate care and advocacy for animals in need, including rescue, rehabilitation, and adoption services.
Sea Logistics Operational & Customer Care ProLogistixSea Logistics Operational & Customer CareDetroit, MIFull timep>The Sea Logistics Customer Care Specialist plays a key role in supporting customers by providing accurate information, addressing inquiries, and resolving concerns. Additionally, they manage a personal portfolio of house accounts as an account owner, maintaining strong customer relationships and driving engagement.
Customer Care Specialist GlobalchannelmanagementCustomer Care SpecialistMelvindale, MichiganIn this role, you will be the voice of our company, focusing on building customer relationships and delivering exceptional service through every single interaction. Omnichannel Support: Interact directly with customers across multiple channels, including phone, email, and live chat.
Customer Care Specialist Golden LimousineCustomer Care SpecialistMilan, MIAt Golden Limousine International, we pride ourselves on delivering world-class service, ensuring every client experiences the sophistication and reliability of a five-star journey. Tech-savvy with strong typing skills; proficiency in Microsoft Office Suite and familiarity with Google Maps and online search tools.
NewCustomer Care Agent - Mon-Fri 11:00 AM - 5:00 PM VRC CompaniesCustomer Care Agent - Mon-Fri 11:00 AM - 5:00 PMAuburn Hills, MI$20–$22 / hourAs part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process. Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts.
NewCustomer Care Agent - Mon-Fri 11:00 AM - 5:00 PM Vital Records ControlCustomer Care Agent - Mon-Fri 11:00 AM - 5:00 PMAUBURN HILLS, MI$20–$22 / hourAs part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process. Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts.
NewCarrier Onboarding/Customer Care Specialist Vital Tech SolutionsCarrier Onboarding/Customer Care SpecialistLivonia, MIThis role serves as a primary contact for carriers, handling high-volume inbound and outbound calls, resolving issues, and maintaining strong working relationships across the carrier network. A top client in the transportation and logistics industry is seeking a Carrier Relations Specialist to manage third-party carrier recruitment, onboarding, and ongoing support.
NewCommercial Servicing Customer Care Mgr (Great Lakes Campus) Fifth Third BancorpCommercial Servicing Customer Care Mgr (Great Lakes Campus)Farmington Hills, MIThe manager will collaborate with Relationship Managers, Portfolio Managers, Fulfillment Managers, Credit Managers, Finance Managers, and Accounting Managers to provide a superior customer experience for commercial loan and lease customers and to monitor commercial loan processes and procedures to ensure compliance with the Bancorp risk and policy. SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.
Customer Care Manager - State Farm Agent Team Member Michael Lantzy - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberRoyal Oak, MIFull timeIn this role, you’ll work with both existing and prospective customers, providing prompt, courteous service and helping families secure the right insurance coverage. At Michael Lantzy State Farm, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
U-Box Customer Care Representative (Cdl) U-HaulU-Box Customer Care Representative (Cdl)Dearborn, MIPhysical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted. Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or chemicals.
Group Strategy Manager, Marketing Applied Sciences - Customer Care And Aftersales General MotorsGroup Strategy Manager, Marketing Applied Sciences - Customer Care And AftersalesWarren, MI$134,700–$207,600 / yearBenefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. As the Group Strategy Manager, you will lead marketing measurement and optimization for the Customer Care and Aftersales (CCA) brand and serve as the primary liaison between brand stakeholders, MAS, and technical teams.
Media Performance Strategist, Marketing Applied Sciences - Customer Care And Aftersales General MotorsMedia Performance Strategist, Marketing Applied Sciences - Customer Care And AftersalesWarren, MI$83,800–$127,300 / yearBenefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. Experience using analytical software tools and packages, including analytics platforms such as Adobe Analytics or Google Analytics and MarTech platforms such as Google Campaign Manager or Meta Ads Manager.