NewCustomer Care Manager - Competitive Pay + Benefits! [Home Care] BrightStar Care of Central DuPageCustomer Care Manager - Competitive Pay + Benefits! [Home Care]Bloomingdale, IllinoisScheduling and care coverage – supports and uses all technology tools and resources to ensure proper business processes; schedules staff to meet client care needs and minimize non-billed overtime; ensures on-call phone and assigned staff are properly trained and available as needed. You have at least 2 years of Experience as a Customer Care/Scheduling Manager and/or managing customer service within a healthcare office setting, with knowledge of HIPAA and healthcare office regulations?.
NewCustomer Care Associate, Level II (M-F 10:30am-7pm) - Waukegan, IL HD Supply Holdings IncCustomer Care Associate, Level II (M-F 10:30am-7pm) - Waukegan, ILEvanston, IL$19.62–$23.65 / hourIndividual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors. Responds to customer order and quotation requests received via the telephone, e-mail, written, and faxed correspondence within the department service goals.
Customer Care Specialist Fields Auto GroupCustomer Care SpecialistOrland Park, ILPhysical Demands: While performing the duties of this job, the employee is regularly required to sit, and talk or hear; frequently required to use hands to finger, handle or feel; occasionally required to stand, walk, reach with hands and arms; and stoop, kneel, crouch or crawl; must occasionally lift and/or move up to 20 pounds; specific vision abilities required by this job include close vision. Fields Mercedes Benz of Orland Park is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers!
Customer Care Specialist R B PEST SOLUTIONS INCCustomer Care SpecialistChicago, ILFull timeIn this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practices in customer service techniques to develop rapport and build relationships with customers.
Customer Care CSI Specialist Napleton CorporateCustomer Care CSI SpecialistOakbrook Terrace, IllinoisFollowing the visit, this role will call the customer to check-in on how the visit went, how the vehicle is treating them, talk through the customer survey and assist with resolving customer concerns. This role is responsible to help prepare the customer for the Appointment, through the Appointment reminder process- verifying customer needs, confirming appointment date/time and details.
Service Customer Care Representative Rod Baker FordService Customer Care RepresentativePlainfield, IllinoisWe are looking for a Service Customer Care Representative who enjoys helping others, creating positive experiences, and making each guest feel valued. If you love connecting with people and want to be part of a team that feels like family, we would love to meet you!
NewCustomer Care Advisor Busey BankCustomer Care AdvisorJoliet, Illinois$19–$21 / hourBusey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place.
Customer Care Manager Heartland Home ServicesCustomer Care ManagerDes Plaines, IllinoisThe Customer Care Manager (CCM) is responsible for providing quality and efficient service to customers & clients through the daily management of a team of Customer Service Representatives (CSRs). This role is best satisfied by a friendly, ambitious, and detailed individual who is interested in meeting needs of both their co-workers and customers, who can attend to multiple processes throughout the day.
Customer Care Specialist SaiaCustomer Care SpecialistChicago, IllinoisRead, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public, including customers; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately complete various documents, reports and records required of the position. Handles inbound calls and emails, schedules appointments, and addresses inquiries on orders and deliveries.
Customer Care Coordinator CselitegetawaysCustomer Care CoordinatorChicago, IllinoisIn this role, you will assist clients with coordination, updates, and general support, helping ensure as smooth and positive experience - especially for those preparing for upcoming trips and experiences. Follow up with clients prior to departure to ensure they feel prepared.
Customer Care Representative Snap-on IncCustomer Care RepresentativeCrystal Lake, IllinoisRemoteFull timeOur Customer Care Center is a fun, friendly, fast-paced environment where our team provides a World Class Customer Experience via Phone, Email, and Text Message. Leverage continuous improvement tools to identify and implement process opportunities to enhance service and/or improve franchisee productivity.
NewCustomer Care Manager - State Farm Agent Team Member Kathy Miller - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberNew Lenox, ILFull timeSeeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. You will work with other team members and by yourself to ensure our clients are taken care of promptly, accurately, and with the same compassion you would expect.
Director, Business Optimization - Global Customer Care Operations Danaher CorpDirector, Business Optimization - Global Customer Care OperationsDeer Park, IL$170,000–$190,000 / yearBachelor's Degree with 10+ years OR Associate's Degree with 12+ years OR High School Diploma/GED with 14+ years leadership experience in Customer Care, Customer Operations, Commercial Operations, Business Process Excellence, Order Management, Workforce Planning, or related operational functions, ideally within large, complex, matrixed organizations with global or multi-regional scope. Proven ability to build workforce planning models and learning & development programs for operational teams, while partnering cross-functionally with Sales, Commercial Operations, Supply Chain, Finance, IT, and Quality to resolve customer-impacting process and operational issues with formal continuous improvement certification e.g.
Customer Care CSI Specialist Ed Napleton Automotive GroupCustomer Care CSI SpecialistOakbrook Terrace, IL$41,600–$52,000 / yearFollowing the visit, this role will call the customer to check-in on how the visit went, how the vehicle is treating them, talk through the customer survey and assist with resolving customer concerns. This role is responsible to help prepare the customer for the Appointment, through the Appointment reminder process- verifying customer needs, confirming appointment date/time and details.
Manager, Customer Care DanaherManager, Customer CareDeer Park, IL$115,000–$130,000 / yearProven experience managing customer orders throughout the order lifecycle, including order entry, backlog management, and issue resolution with equivalent years of experience leading, developing, and performance management of a team including ownership of the annual associate performance reviews. Responsible for strategic oversight of backlog, past-due orders, and overall order management activities, utilizing data-driven analysis and cross-functional engagement to optimize order flow, improve on-time delivery performance, and enhance customer experience.
Customer Care Coordinator - Delivery Sched. I (CCCDSI) NumotionCustomer Care Coordinator - Delivery Sched. I (CCCDSI)Lombard, ILFull timeAs North America’s largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. Assists customers, referral sources and Numotion team members with Rehab and Aftersale delivery scheduling, enters and maintains accurate data in all applicable order tracking systems.
NewCustomer Care Coordinator-Order Experience I NumotionCustomer Care Coordinator-Order Experience ILombard, WI$20–$25Full timeAs North America’s largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. KEY RESPONSIBILITIES: Assists customers with new equipment requests, obtains demographics, enters and maintains accurate data in order processing system while progressing orders through to completion.
Customer Care & Sales Specialist CrosswayCustomer Care & Sales SpecialistWheaton, IllinoisCommitment to the Crossway publishing ministry and vision, as summarized in the following statement of purpose: By God’s grace: (a) to bring men, women, and children to Christ as their Lord and Savior; (b) to help individual Christians and the church grow in knowledge and understanding of the Bible and the Christian life; (c) to bear witness to God’s Truth, Beauty, and Righteousness, and the Lordship of Christ in every area of life; and (d) to glorify our Lord and Savior Jesus Christ in every way. Key responsibilities include being resourceful and proactive in assisting customers to identify suitable products, along with effective time management and prioritization skills.
Customer Care Manager M/I HomesCustomer Care ManagerArlington Heights, ILHigh school graduate with basic academic and practical skills gained through school curriculum combined with one to five years of related work experience and/or training; related supervisory experience; good knowledge of home building industry preferred within scope of customer service requirements and construction processes. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.
Customer Care Coordinator I Revive Business SolutionsCustomer Care Coordinator IElgin, ILManage the actual visits, including scheduling conference rooms, arranging meal requirements, coordinating tours, communicating details of local and Chicago and events and attractions, and greeting customers and client teams. A fast-paced and dynamic environment, manufacturing world-class communications equipment and mission-critical solutions for first responders and public safety customers around the world.