Works with Vice Presidents of Sales and Client Management, Vice President of Client Services, Regional Client Manager, Vice President of Operations and Regional Pharmacy Directors to ensure that new business is implemented in a manner consistent with an established client management plan. Possibly develops and executes chain client business strategies to expand PharMerica's value proposition, assess levels of satisfaction of services, address client issues/concerns and resolve in a timely manner, manage client expectations, communicate financial, operational, and clinical updates, solicit client feedback and coordinate intervention where necessary.