NewRetail Customer Service Associate FedExRetail Customer Service AssociateTukwila, Washington$20.75–$24.37 / hourFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
NewIT Support Associate II, OTS Amazon.com Services LLCIT Support Associate II, OTSTukwila, WATogether, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them. As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines.
NewAssociate Attorney - Civil Defense JobotAssociate Attorney - Civil DefenseSeattle, WARemote$105,000–$200,000 / yearOur practice specializes in auto liability defense, gig economy, business litigation, commercial, general liability, healthcare, employment, professional liability, restaurant & hospitality, trucking, financial services litigation, product liability, real estate litigation, retail, and insurance coverage. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewSenior Associate, Business Tax Services KPMGSenior Associate, Business Tax ServicesSeattle, WA$81,130–$164,565 / yearWork with KPMGs extensive network of specialists; enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation.
NewCustomer Experience Coordinator TJ MaxxCustomer Experience CoordinatorWoodinville, WA$18.13–$18.63 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewRetail Merchandise Associate TJ MaxxRetail Merchandise AssociateBellevue, WA$17.13–$17.63 / hourResponsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
NewSenior Associate, SAP CRM - Utilities KPMGSenior Associate, SAP CRM - UtilitiesSeattle, WA$97,755–$204,585 / yearIf you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation.
NewProSales Associate (Early Career Sales Program) Herc Rentals IncProSales Associate (Early Career Sales Program)Bellevue, WA$31–$33 / hourProSales Associates participate in Herc Rentals' exclusive Black and Gold Academy, an immersive sales training and development program that prepares individuals for possible placement into a Territory Sales Representative role upon completion of the 12 month program. Gain visibility with leadership teams and receive coaching toward long term career opportunities including sales management, regional leadership, National Accounts, and other advanced roles.
NewBilingual Store Associate (Spanish) Sherwin-WilliamsBilingual Store Associate (Spanish)Seattle, WA$22Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
Equipment Rental Specialist Sunbelt RentalsEquipment Rental SpecialistRedmond, WA$24.58–$29.19 / hourRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. The Equipment Rental Specialist is an inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.
Retail Customer Service Associate FedEx Office and Print Services IncRetail Customer Service AssociateQueen Anne, WA$20.75–$24.37 / hourFull timeAdoption Assistance Program (regular part-time/full-time employees with 12 months continuous service), LTD & STD Disability (regular full-time employees after completing 180 days of active employment), Life Insurance (part-time/full-time employees are eligible for basic and supplemental life insurance and accidental death and dismemberment (AD&D) on date of hire. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.
Customer Service Representative MBSquared dba West Sound WorkforceCustomer Service RepresentativeBremerton, WA$19.50–$20 / hourPart timeIf you’re looking for a way to lean into your customer service skills without weekend shifts, cold calls, or in-person interactions and want to make a real difference in your community, this could be a great fit! West Sound Workforce is assisting a nonprofit, community-based transportation provider in sourcing part-time Customer Service Representatives for their Bremerton call center.
Customer Service Representative I Puget Sound Energy, IncCustomer Service Representative IBothell, WAFull timeMinimum education and training including a high school diploma or GED; successful completion of six to ten (6-10) credits of business school or college studies in accounting, communications skills, drafting or social sciences transferable to a 4-year institution or its equivalent in experience and/or education as determined by Human Resources. Business courses: drafting/engineering, social sciences, psychology, communication, computer sciences, business math, business administration, business law, statistics, business communications, project management, sociology and economics.
Customer Service Representative III Mechanics BankCustomer Service Representative IIISeattle, WAFull timePerforms daily teller services such as processing deposits, withdrawals, holds, loan payments, traveler's checks purchases, stop payments, telephone transfers, direct deposits, cash advances, sight drafts, verifications of deposit, ATM card requests, wire transfers and other related matters. The Customer Service Representative III provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics Bank products and services.
Customer Service Representative III (Part-time, 25 hours/week) Mechanics BankCustomer Service Representative III (Part-time, 25 hours/week)Seattle, WAPart timePerforms daily teller services such as processing deposits, withdrawals, holds, loan payments, traveler's checks purchases, stop payments, telephone transfers, direct deposits, cash advances, sight drafts, verifications of deposit, ATM card requests, wire transfers and other related matters. The Customer Service Representative III provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics Bank products and services.
Customer Service Representative II (25 hours per week) Mechanics BankCustomer Service Representative II (25 hours per week)Lynnwood, WAPart timePerforms daily teller services such as processing deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, wire transfers and other related matters. The Customer Service Representative II provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics Bank products and services.
Customer Service Representative II Mechanics BankCustomer Service Representative IIBellevue, WAFull timePerforms daily teller services such as processing deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, wire transfers and other related matters. The Customer Service Representative II provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of HomeStreet products and services.
Customer Service Representative II (Part-time, 25 hours a week) Mechanics BankCustomer Service Representative II (Part-time, 25 hours a week)Seattle, WAPart timePerforms daily teller services such as processing deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, wire transfers and other related matters. The Customer Service Representative II provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics Bank products and services.
Customer Service Representative II "Part Time- 25 hours/week" Mechanics BankCustomer Service Representative II "Part Time- 25 hours/week"Seattle, WAPart timePerforms daily teller services such as processing deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, wire transfers and other related matters. The Customer Service Representative II provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics Bank products and services.
Representative - Customer Service (Order Clerk) LUXOTTICA OF AMERICA INCRepresentative - Customer Service (Order Clerk)Kent, WA$19.63–$27.18 / hourFull timeThe Customer Service Representative (Order Clerk) is responsible for building and maintaining customer and vendor relationships and to manage request for quotations, stock orders, returns and purchase orders, and coordinating with other departments to provide the best possible service to the customer. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
Customer Service Representative Washington FederalCustomer Service RepresentativeSeattle, WA$21.75–$26.92 / hourFull timeAs a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions. Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service.
Sr Director Analyst - CRM (Sales, Marketing, and Customer Service & Support) (RE Gartner, Inc.Sr Director Analyst - CRM (Sales, Marketing, and Customer Service & Support) (RESeattle, WARemote$172,000–$202,500 / yearFull timeThey are a trusted source of advice for clients, reinforcing Gartner's value every day by engaging them via in-person meetings, virtual meetings, sales support visits and Gartner conferences to discuss complex client challenges and offer . Support BTI and Sales: Provide sales support serving as voice of the market to help Insights teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business.
CSR WAREHOUSE II - SSC Mohawk ESV, Inc.CSR WAREHOUSE II - SSCSeattle, WAFull timePerforms a variety of warehouse duties such as pulling/assembling customer orders, checking outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor products, maintaining displays (tools, caulk, etc.), moving, storing, and replenishing material, and conduct daily cycle counts. The Customer Service/Warehouse Associate will need someone responsible for providing a variety of support such as servicing walk-in customers, completing sales transactions in conjunction with material handling duties such as receiving, loading/unloading material, pulling/assembling customers' orders, and inventory checks.
Seasonal Customer Service Representative Avis Budget Car Rental ServicesSeasonal Customer Service RepresentativeSeaTac, WATemporaryContractorFull timeDepending on location, your responsibilities may include checking vehicles, entering information into a handheld device, processing rentals for loyalty customers, you enjoy staying active, working outdoors, and helping people have a positive experience throughout their day?
Customer Service Representative- Floater Washington FederalCustomer Service Representative- FloaterSeattle, WA$21.75–$26.92 / hourFull timeAs a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions. Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service.
Customer Service Manager All Ways Caring HomecareCustomer Service ManagerPoulsbo, WAFull timeAll Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities.
Associate Data Analyst, Customer Support PitchBook DataAssociate Data Analyst, Customer SupportSeattle, WAFull timeAs an Associate Data Analyst, Customer Support, you will utilize your analysis skills to interpret client data requests and deliver packaged analytics used by some of the largest private capital investors, investment banks and service providers globally. 1+ years of experience in financial services role or experience working with large datasetsand/or 1+ years of Tier 2 Customer Support atPitchBook.
Associate Patient Services Specialist, Patient Services Specialist, Sr. Patient Providence St. Joseph HealthAssociate Patient Services Specialist, Patient Services Specialist, Sr. PatientRenton, WAPart timeUnder the general supervision of the MGR PATIENT ACCESS/SCHEDULING, performs patient registration and pre-registration of scheduled accounts, verify insurance coverage, benefits, and obtains pre-certification, referral or authorizations as needed per insurance requirements; Participates in the collection of up-front revenue due the facility and provides quality customer service to internal and external customers. Under the general supervision of the Manager, Patient Access, performs patient registration and pre-registration of scheduled accounts, verifies insurance coverage, benefits, and obtains pre-certification, referral or authorizations as needed per insurance requirements; Participates in the collection of up-front revenue due the facility; Provides quality customer service to internal and external customers.
Customer Service Representative Intern 1st Security BankCustomer Service Representative InternHadlock, WA$20 / hourInternFull time1st Security Bank was named a bronze medal winner in its class in the Puget Sound Business Journal's Best Workplaces contest in its first year nominated and is also consistently rated a 5-star Bank in Washington State by Bauer Financial, an independent bank rating firm. If you are the type of individual that would enjoy working at one of the Puget Sound's Best Places to Work for 10 years in a row and focuses on providing an exceptional client experience, then 1st Security Bank is the place for you.
Customer Service Supervisor, Retail Mechanics BankCustomer Service Supervisor, RetailSeattle, WAFull timeServes in a leadership capacity to assist branch manager in motivating and supporting Customer Service Representative (CSR) staff to participation in branch sales efforts, exemplary customer service, and sound branch operations. In conjunction with Branch Manager: Responsible for scheduling, supervising and coaching Customer Service Representative (CSR) staff, managing paying, receiving and new account operations, and ensuring branch regulatory compliance.
Managed IT Services Associate RSM US LLPManaged IT Services AssociateSeattle, WAFull timeIf you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc.
Registered Client Service Associate Apex Systems, Inc.Registered Client Service AssociateSeattle, WAFull timeAs a Registered Client Service Associate, you will provide dedicated support to high producing advisor(s) by preparing portfolio materials for client meetings, leverage your analytical skills to build financial plans, and lead client interactions to retain and develop deeper relationships. Provide general administrative duties such as answering the advisors' phone, processing expense management reports, preparing routine client correspondence, supporting closes, setting up client documents and new business correspondence and alerts.
Bilingual Retail Customer Service (Spanish) Sherwin-Williams CompanyBilingual Retail Customer Service (Spanish)Renton, WA$23–$23.01 / hourFull timeJob duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Financial Consulting Senior Associate - Payroll Services RSM US LLPFinancial Consulting Senior Associate - Payroll ServicesSeattle, WA$62,800–$103,400 / yearFull timeIf you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM's Payroll Services practice is looking for a dynamic Senior Payroll Specialist with a team-oriented mindset and a love for collaborating and helping clients solve problems.
KPB Client Service Associate KeyBankKPB Client Service AssociateSeattle, WAFull timeJob SummaryThe Client Service Associate (CSA) works in a centralized task queue environment supporting the Key Private Bank (KPB) regional sales teams by ensuring full completion of client transactions, assisting with identification and coordination and product delivery. Demonstrated proficiency and effectiveness in client service skills (including handling client/prospect and Center of Influence (COI) inquiries and relationships), communication skills (including verbal, phone and written), and problem resolution skills.
Representative, Customer Service (BFI) Modern Aviation, IncRepresentative, Customer Service (BFI)Seattle, WA$24–$26 / hourFull timeThis role serves as the first point of contact for customers and flight crews, manages service requests, and ensures a positive, seamless experience within the FBO, even in fastpaced or highpressure situations. Maintain strong working relationships with local service providers such as hotels, rental car agencies, and restaurants.
Food Services Associate - Dish Room Providence St. Joseph HealthFood Services Associate - Dish RoomSeattle, WAPart timeOur service lines include assisted living/skilled nursing/rehabilitation, home health, home infusion/pharmacy services, home medical equipment, hospice and palliative care, Program of All-Inclusive Care for the Elderly (PACE), personal home services/private duty care and supportive housing. Providence Home and Community Care (HCC) is a service line within Providence with over 8,000 caregivers and 2,000 volunteers serving nearly 200,000 people a year, in their homes, in clinics and in a variety of congregate living ministries across our seven-state footprint.
Senior Associate, State & Local Tax - Financial Services KPMG LLPSenior Associate, State & Local Tax - Financial ServicesSeattle, WAFull timeWork with KPMGs extensive network of specialists; enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation.
Temporary Customer Service Professional I Cambia Health SolutionsTemporary Customer Service Professional INewcastle, WARemoteFull time6 months of customer service call center experience; or 6 months of customer service experience in insurance, retail, banking, hospital, medical office or similar industry with extensive customer contact; or equivalent combination of education and experience. As the face of Cambia, our CSPs play multiple roles - listener, problem-solver, investigator and advocate - all in service of making our members' health journeys easier and days brighter.
Territory Sales and Service Representative EcolabTerritory Sales and Service RepresentativeSeattle, WAFull timeBuilding on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. You will serve as the face of Ecolab, managing your territory, servicing laundry and dish machines, dispensing equipment and systems, and selling new solutions for our customers to help achieve our mutual goal of a cleaner, safer & healthier environment for all.
Customer Solutions Representative WaxieCustomer Solutions RepresentativeKent, WAFull timeCustomer Orders & Interaction: Engage with customers through various communication channels (phone, fax, email and will call) to manage orders, understand their needs and ensure seamless order fulfillment. Customer Growth Initiatives: * Cross-Selling - Identify opportunities to offer additional products or services that complement the customer's original purchase, increasing overall sales and customer satisfaction.
Tenant Service Representative JLLTenant Service RepresentativeSeattle, WAFull timeWhether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law.
Front Desk Associate YWCA Seattle | King | SnohomishFront Desk AssociateEdmonds, WA$26.50 / hourPart timeClients have access to a range of on-site services, including case management, life skills training, and connections to healthcare and employment resources, all designed to support their journey toward stability and self-sufficiency. All employees of the YWCA interact with clients who have experienced or are experiencing trauma in various forms, including but not limited to, racial trauma, domestic violence, sexual violence, homelessness, unemployment, and financial hardship.
Front Desk Associate - On-Call YWCA Seattle | King | SnohomishFront Desk Associate - On-CallEdmonds, WA$26.50 / hourClients have access to a range of on-site services, including case management, life skills training, and connections to healthcare and employment resources, all designed to support their journey toward stability and self-sufficiency. All employees of the YWCA interact with clients who have experienced or are experiencing trauma in various forms, including but not limited to, racial trauma, domestic violence, sexual violence, homelessness, unemployment, and financial hardship.
Front Desk Associate (Full-Time) YWCA Seattle | King | SnohomishFront Desk Associate (Full-Time)Edmonds, WA$26.50 / hourFull timeClients have access to a range of on-site services, including case management, life skills training, and connections to healthcare and employment resources, all designed to support their journey toward stability and self-sufficiency. All employees of the YWCA interact with clients who have experienced or are experiencing trauma in various forms, including but not limited to, racial trauma, domestic violence, sexual violence, homelessness, unemployment, and financial hardship.
Bank Sales & Service Representative (Universal Banker) First Citizens BankBank Sales & Service Representative (Universal Banker)Gig Harbor, WAFull timeOperations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Sales Skills: Ability to support team by making client servicing calls, identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist.
Logistics Associate III Bucher & Christian Consulting, Inc. dba BCforward (BCF)Logistics Associate IIIRedmond, WAFull timeThe ideal candidate will have strong experience in materials management, stockroom operations, and shipping logistics and a proven ability to maintain accurate inventory, meet build schedules, and ensure compliance in a lab or stockroom environment. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Sales Support Associate III TapestrySales Support Associate IIITulalip, WA$16.66–$21.75 / hourFull timeOur Competencies for All EmployeesCourage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Our Competencies for All People ManagersStrategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Sales Support Associate II TapestrySales Support Associate IITulalip, WA$16.66–$21.75 / hourFull timeOur Competencies for All EmployeesCourage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Our Competencies for All People ManagersStrategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.